Very nice hotel in the middle of everything. I will have to come back and stay again.
Latest deals for Hotel El Convento
Amenities at Hotel El Convento
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
Reviews of Hotel El Convento
8.6
Very good
1297 verified ratings
Wonderful
704
Very good
224
Good
148
Okay
70
Fair
64
Mediocre
41
Poor
46
Summary of reviews
Guests say
Guests consistently praised the hotel's prime location in Old San Juan, highlighting its convenience for exploring the area. Many reviews complimented the friendly and helpful staff, as well as the historic charm and unique atmosphere of the property. Amenities such as comfortable rooms, modern bathrooms, and special touches like complimentary wine and cheese were appreciated. Some guests noted issues with bed comfort, room size, and value for price, but overall, the positive aspects of location, service, and ambiance stood out.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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8.6 out of 10
939 reviews
8.7 out of 10
31 reviews
8.6 out of 10
23 reviews
8.8 out of 10
8 reviews
All reviews
A set of stand alone cabins surrounding a beautiful main facility with outdoor bar, pool, and dining. All overlook the sea, and a rocky beach. The staff are pleasant, and engaging. Accommodations are lovely. Vieques is very rustic, and so is Blue. It assumes the simple friendly charm of the island. You will need a jeep to get around. If you are interested in a relaxed quiet experience, this is a g...
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I wanted to share my experience regarding supervisor Javier from the Palacio location. We were moved for the Convento site to the Palacio site due to torn sheets, unswept under beds with leftover toys from previous dwellers, malfunctioning air conditioning, and cockroaches presence in our room. Helen was kind and personally assisted us in our room transitions. We were advised to obtain breakfast v...
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I love El Convento. Old world with modern comforts. Elegant and great staff. Beautiful location as well.
Pros (+) The staff was awesome!! Very comfy beds and a very good location!
Cons (-) The hotel is very old which is cool, but it need some upgrade.
Pros (+) The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or ...
Cons (-) Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
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Pros (+) Beautiful hotel, wonderful hosts, located in an old world city.
Pros (+) Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons (-) Having to leave so soon. Should have booked a much longer stay!
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
Hotel El Convento offers a charming atmosphere with European-style decor, a plunge pool and hot tub with stunning views, daily wine and cheese at La Veranda Terrace, and a beloved herb garden. Guests can also enjoy live music, a fitness center, and three on-site restaurants and bars.
What can guests expect from the hotel's dining options?
The hotel offers three restaurants and bars, including two romantic settings with a delightful menu and a casual restaurant offering pizza, pasta, and craft beer. Guests can also enjoy the Manager's Reception and a daily wine and cheese event at La Veranda Terrace.
What practical information should guests know about the hotel's location?
Hotel El Convento is located in the historic district of Old San Juan, within walking distance to key historical sites, restaurants, and bars. However, it's important to note that the hotel lacks proximity to the beach.
What are guests saying about the hotel's cleanliness and service?
Guests have praised the hotel's historical atmosphere, friendly staff, and comfortable rooms. However, some have mentioned concerns about cleanliness, such as dust balls in the room and a lack of thorough cleaning.
When is the best time to visit the hotel?
The high season for Hotel El Convento is in February, offering an ideal time to explore Old San Juan. However, guests may want to consider the low season in October for a quieter experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Hotel's Historical Ambiance
Guests appreciated the historical atmosphere of the hotel. Spend some time exploring the hotel's historical features and artwork to fully appreciate its unique charm.
Enjoy the On-Site Dining
The hotel's restaurants and bars received positive feedback. Consider dining at the on-site restaurants for a romantic setting and delicious menu options.
Explore Nearby Attractions
The hotel's prime location allows easy access to major Old San Juan attractions, restaurants, and shopping. Take advantage of this proximity by exploring the nearby historical sites, restaurants, and shops.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, particularly from events held at the hotel. If sensitive to noise, it may be beneficial to inquire about potential events during your stay or choose a room away from potential sources of noise.
Utilize the On-Site Amenities
The hotel offers a variety of amenities, including a fitness center, outdoor terrace with a plunge pool and hot tub, and a daily wine and cheese hour. Take advantage of these facilities to enhance your stay.
Consider Room Selection Carefully
While some guests enjoyed their rooms, others expressed disappointment with certain aspects such as cleanliness and views. It's advisable to carefully review room options and consider guest feedback when making a reservation.
Check for Special Offers
Some guests mentioned that the hotel offers a Manager's Reception and complimentary wine and cheese, adding value to the stay. Inquire about any special offers or events during your planned visit.
Plan for Transportation
The hotel lacks proximity to the beach, so if beach access is a priority, consider planning for transportation to a nearby beach. Additionally, parking in the area can be challenging, so consider this when planning your transportation arrangements.
Be Mindful of Service
While many guests praised the friendly staff, some mentioned issues with service quality. It's advisable to set clear expectations and communicate any concerns promptly to the hotel staff for a better experience.
Location
100 Cristo Street, San Juan 00901
What's nearby
- Ponce de Leon Statue140 yd
- San José Church169 yd
- Viejo San Juan188 yd
- San Juan National Historic Site195 yd
- San Juan Museum of Art & History239 yd
- Casa Blanca253 yd
- Museo de Las Americas267 yd
- Castillo San Felipe del Morro0.5 mi
- Castillo de San Cristobal0.5 mi
- The Capitol of Puerto Rico0.8 mi
- National Guard Museum1.1 mi
- Luis Muñoz Rivera Park1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel El Convento
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | $400 | $594 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 105% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel El Convento
Which month has the cheapest rates at Hotel El Convento?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel El Convento is September, with an average nightly rate of $273. The most expensive month is February at $704 per night.
What is the cheapest day to book Hotel El Convento?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel El Convento is Sunday, with an average nightly rate of $350. The most expensive day is Friday at $619 per night.
How far in advance should you book Hotel El Convento?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel El Convento, book around 3 weeks in advance. This could save you approximately 10% compared to booking last minute.
KAYAK's top tips for your stay at Hotel El Convento
FAQs when booking at Hotel El Convento
Nearby hotels and places to stay
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 mi | San Juan Isla Grande | 1.5 mi |