Overview

Hotel El Convento
Best Hotel Building

100 Cristo Street, San Juan 00901, Puerto Rico
+1 787 723 9020

$243+

Overall guest ratings

9.1/10 Excellent
Based on 986 reviews

Review highlights

  • 9.8
  • 9.0
  • 8.9
  • 6.5

Good to know

  • Friendly service
  • Friendly atmosphere
  • Good side dishes
  • Wonderful sightseeing

Nearby

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    About

    Location. Formerly a convent dating from 1651, this boutique hotel is in the center of Old San Juan across from the San Juan Cathedral and two blocks from La Fortaleza, now the governor's mansion. Also close by are Convento de Los Dominicos and Castillo de San Cristobal.

    Hotel Features. Each of El Convento's unique restaurants possesses its own special charm. Patio del Nispero serves breakfast, lunch, and dinner in a garden courtyard. El Picoteo is an open-air tapas bar with antiqued masonry walls. Room service is available and a complimentary manager's reception is held each evening. Complimentary bottled water and coffee are available all day in the lounge, which also includes a self-serve honor bar. The hotel offers complimentary wireless Internet access in public areas, as well as a computer in the library with complimentary Internet access. Additional amenities include a concierge desk, multilingual staff, tour assistance, business services, dry cleaning/laundry service and secure outdoor parking (surcharge). This hotel offers accessibility features such as accessible parking.

    Guestrooms. Hotel El Convento offers 58 guestrooms in a 5-story building. Rooms with balconies (no step-out space) offer views of Old San Juan or the garden courtyard. Amenities include ceiling fans, air conditioning, LCD TVs with premium cable channels and pay movies, DVD players, refrigerators and coffee/tea makers. Business-friendly amenities include complimentary wired and wireless Internet access, multi-line phones, desks and voice mail. Bottled water is complimentary. Bathrooms feature bathroom phones and bathrobes. Wheelchair-accessible guestrooms are available upon request.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Gift shop
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    9.2 Excellent
    Based on 1,050 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
      8.3 "83% appreciated the closeness to the beach."
    • 9.0 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      8.9 "89% loved the terrace."
      9.3 "93% thought the architecture was beautiful."
      8.8 "88% enjoyed the lobby entrance."
    • 8.9 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      8.8 "88% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 8.4 "Good value."
      9.5 "95% were happy with the price."
      8.3 "83% were happy with the price of the breakfast."
    • 6.5 "Rooms are ok."
      6.2 "Only 62% said the rooms were modern."
      6.5 "Only 65% thought the furniture was functional."
      6.7 "For only 67%, the tv was ok."
      6.0 "60% thought the kitchenette was ok."
    • 5.0 "Average comfort."
      3.8 "62% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "Air conditioning was criticized by 69%."
      2.7 "73% criticized the small bathroom."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    9.1 Excellent
    Based on 850 reviews
    • 9.4 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      9.2 "92% loved the terrace."
      9.7 "97% found the grounds to be nice."
      9.4 "94% thought the architecture was beautiful."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.0 "Good value."
      9.5 "95% were happy with the price."
      8.2 "82% were happy with the price of the breakfast."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.8 "Only 68% thought the furniture was functional."
      5.7 "Only 57% said the rooms were modern."
    • 5.0 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      5.0 "Beds were acceptable for 50%."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    9.3 Excellent
    Based on 168 reviews
    • 9.8 "Terrific location."
    • 8.6 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.9 "High value."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Pool is mediocre."
    • 6.1 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Overall Rating

    8.2 Excellent
    Based on 31 reviews
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.2 "Great service."
      7.4 "74% thought the service was very professional."
    • 7.8 "Tasty food."
    • 5.6 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    "Good side dishes"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews

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