Had to spend the first 2 nights in 2 separate rooms because our reserved room was not empty. The keys stop working every 2-3 days. Dated and not well maintained. Decent location but not worth the price
3 stars
Holiday Inn Express San Juan Condado
1 Mariano Ramirez Bages, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 724 4160Photos of Holiday Inn Express San Juan Condado
Overview
Located in the upscale area of Condado, Holiday Inn Express San Juan Condado has a location that makes it easy for guests to walk to many shops, restaurants, and other attractions in the area. The property is also not far from the San Juan Cruise Port for convenience for any travelers going on a cruise.
There are 115 rooms in the hotel. All of them have in-room climate control for guest comfort. There are bathtubs and separate showers, flat-screen TVs with premium programming, coffee makers, work desks with lamps, and over-sized bath towels. All rooms also have microwaves, fridges, and free WiFi.
Condado has many restaurants guests will want to try. Some that are close to the property are Oceano, a Caribbean restaurant that’s five minutes away. Pannes serves American and is just a four-minute walk away. Kabanas is five minutes from Holiday Inn Express San Juan Condado serving Mexican fare. And Mario Pagan Restaurant is another Caribbean spot that’s just steps out the front door. There is a free continental breakfast at the hotel every morning.
The hotel has an outdoor pool, hot tub, and a fitness center for keeping in shape. Guests who need to work can use the business center that’s in the hotel. Places of interest that aren’t far from Holiday Inn Express San Juan Condado are Condado Beach, the Puerto Rico Convention Center, Pan American Pier, Plaza del Mercado, Conservatory of Music of Puerto Rico, and Paseo Caribe. The hotel property has self-parking for anyone arriving with a vehicle. There’s also a laundry service if needed.
Latest deals for Holiday Inn Express San Juan Condado
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express San Juan Condado
- Outdoor pool
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Tour desk
- Key card access
- 24hr front desk
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Window
- Quiet street view
- Telephone
- Tile/marble floor
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Child-safety socket covers
- Complimentary breakfast
Things to do
- Beach access
- Casino
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Beach towels
Fitness
- Fitness center
Reviews of Holiday Inn Express San Juan Condado
7.9
Good
1548 verified ratings
Wonderful
655
Very good
223
Good
233
Okay
111
Fair
120
Mediocre
61
Poor
145
Summary of reviews
Guests say
Guests appreciated the great location and helpful staff, highlighting the cleanliness of the hotel. However, there were complaints about the small room sizes, limited breakfast options, and lack of on-site parking. Some guests also mentioned ongoing construction and maintenance issues that affected their stay.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8 out of 10
489 reviews
7.3 out of 10
3 reviews
7.4 out of 10
2 reviews
7.3 out of 10
8 reviews
All reviews
Pros (+) I have to say at first look you think you did not get a good deal. However, the cleanliness and the staff and the location can’t be beat!. And I can’t stress it enough just how great the staff was. You can ask them anything and they will accommodate you to the best of their abilities. Even though it’s a huge tourist industry they treat everyone so well. If I were to go back to San Juan I would def...
Cons (-) I think the only thing that could’ve been better is the dehumidifier in the room fills up really fast but I wouldn’t say that that was a horrible thing but it helps to have it empty. It keeps the room much cooler.
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Pros (+) The hotel cancelled my reservation without communicating this to me in any way. I called to confirm, in light of the hurricane and was told it had been cancelled. This was a month after the storm and just 2 wks prior to my scheduled arrival. I feel the hotel or it's parent company IHG had a responsibility to notify me by phone or email as soon as possible to make other plans. Please, note, the hot...
Cons (-) Poor communication
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Pros (+) Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Holiday Inn Express San Juan Condado?
The beds at Holiday Inn Express San Juan Condado are clean and comfy, providing a good night's sleep for guests.
Is parking readily available at Holiday Inn Express San Juan Condado?
Holiday Inn Express San Juan Condado offers self-parking for guests arriving with a vehicle, providing convenience and ease of access.
What can guests expect from the food quality at Holiday Inn Express San Juan Condado?
Guests can enjoy a complimentary continental breakfast every morning at Holiday Inn Express San Juan Condado, providing a great start to the day.
How is the cleanliness at Holiday Inn Express San Juan Condado?
Holiday Inn Express San Juan Condado ensures clean and comfy rooms, providing a pleasant stay for guests.
What is the best time to visit Holiday Inn Express San Juan Condado?
The low season at Holiday Inn Express San Juan Condado is in September, while the high season is in April, offering guests the opportunity to plan their visit accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests reported construction noise near their rooms, so consider requesting a room away from any ongoing construction to ensure a peaceful stay.
Explore Nearby Dining Options
Take advantage of the hotel's proximity to various restaurants in Condado, such as Oceano, Pannes, Kabanas, and Mario Pagan Restaurant, for a diverse dining experience.
Check for Hot Water
Several guests mentioned issues with hot water in their showers, so it's advisable to confirm the status of hot water in the room upon check-in.
Utilize the Complimentary Beach Chairs
Enjoy the convenience of complimentary beach chairs provided by the hotel for a relaxing day at Condado Beach.
Consider Alternative Parking Options
Due to limited parking and valet charges, consider exploring nearby public parking options as an alternative to hotel valet parking.
Request a Quiet Room
Some guests noted noise disturbances, so consider requesting a quiet room or one with sound insulation to ensure a peaceful environment.
Take Advantage of the Free Continental Breakfast
Start your day with the complimentary continental breakfast offered by the hotel, as recommended by several guests.
Inquire About Room Updates
Some guests mentioned the need for room updates, so consider inquiring about the latest room renovations or upgrades when making a reservation.
Confirm Sound Insulation
Due to reports of limited sound insulation, it's advisable to confirm the soundproofing quality of the room to minimize disturbances from neighboring activities.
Consider Alternative Accommodations
If noise and hot water issues are a concern, consider exploring alternative accommodations in the area for a more tailored experience.
Location
1 Mariano Ramirez Bages, San Juan 00907
What's nearby
- Condado Beach0.3 mi
- Museo de Arte Contemporaneo de Puerto Rico0.5 mi
- Fort San Jeronimo0.7 mi
- San Juan Bay Marina0.8 mi
- Centro Europa0.9 mi
- Parque Central de San Juan1.1 mi
- Parque del Tercer Milenio1.2 mi
- Luis Muñoz Rivera Park1.2 mi
- Ocean Park1.6 mi
- National Guard Museum1.8 mi
- The Capitol of Puerto Rico2.1 mi
- Castillo de San Cristobal2.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express San Juan Condado
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $256 |
Average price (weekend night) | $249 |
When to book a room at Holiday Inn Express San Juan Condado
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in San JuanGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 1.4 mi |
Everything you need to know for your stay in San Juan
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