The Condado Plaza Hilton

The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907, Puerto Rico
+1 787 721 1000

rate per night


based on 930 reviews

The Condado Plaza Hilton
Fri 8/12
Sat 8/13

About The Condado Plaza Hilton

  • Resort Room
    Enjoy the many amenities of the resort
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. It is also a short car trip from Old San Juan and Condado Lagoon.

Guests can enjoy the outdoors on the terrace or have a drink at the bar. For fitness and leisure, outdoor tennis courts, an outdoor pool and water slides are offered. Recreational features include a sauna, billiards and bicycle rental.

There are 570 elegant rooms at the resort, each offering all the necessities to ensure a comfortable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

A cooked breakfast is available at Pikayo and Aqua Bar & Grill every morning before guests head out to explore the local area. Lunch is provided at Eight Noodle Bar and Denny’s for those making the most of the resort and its facilities during the day.

The Condado Plaza Hilton is surrounded by the area's popular sightseeing attractions, including Fortin de San Geronimo del Boqueron and San Juan Bay Marina, which are within walking distance. The helpful staff at the tour desk are available to organize tours and activities in San Juan.

Photos of The Condado Plaza Hilton

Property safety measures

The Condado Plaza Hilton has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for The Condado Plaza Hilton

Sat 8/13
Wed 8/17
Show deals with
Deluxe Rooms($232 - $497)
Deluxe room
2 queen beds

2 queen beds



$232 totalKAYAK
2 queen beds

2 queen beds



$232 totalTraveluro
1 king bed

1 king bed



$236 totaltravelup
Queen Rooms($262 - $627)
Queen room
2 queen beds

2 queen beds


2 queen beds

2 queen beds


2 queen beds

2 queen beds



$272 totalAGODAHC
King Rooms($226 - $559)
King room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


$226 totalPriceline
1 king bed

1 king bed



$266 totalAGODAHC
Double Rooms($231 - $459)
Double room
1 king bed

1 king bed



$231 totaltravelup
bed type unknown
bed type unknown


$234 totalStayforlong
1 king bed

1 king bed



$261 totalTraveluro
Standard Rooms($75 - $433)
Standard room
bed type unknown
bed type unknown


$75 totalSnaptravel
1 king bed

1 king bed



$195 totaltravelup
1 king bed

1 king bed



$215 totaltravelup
Resort Rooms($239 - $482)
Resort room
bed type unknown
bed type unknown


$239 totaltravelup
2 queen beds

2 queen beds



$435 totalKAYAK
1 king bed

1 king bed



$482 totalTraveluro

Amenities at The Condado Plaza Hilton

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Bicycle rental
  • Tennis

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Mini-market on site
  • Meeting/Banquet facilities
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner


  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkeling
  • Water sport facilities (on site)
  • Pool table

Pool and spa

  • Hot tub
  • Outdoor pool
  • Saltwater pool
  • Pool bar
  • Sauna
  • Water slide


  • Hairdryer
  • Private bathroom
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper


  • Family rooms
  • Storage available
  • Sea view
  • Telephone
  • Tile/marble floor
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Increased accessibility
  • Elevator
  • Allergy-free room


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment


  • Private beach
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Alarm clock
  • Wardrobe or closet


  • Fitness center
  • Tennis

Parking and transportation

  • Parking

Reviews of The Condado Plaza Hilton

GoodBased on 930 verified guest reviews

Pros +
Cons -

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Newest first
8.0 Great
WiFi need to be improved. Unable to use the entire trip
2.0 Bad
Pros:Location. Near restaurants and attractions
Cons:The room. Hotel bars.
10.0 Excellent
Pros:Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons:Rooms need updating but wouldn’t deter us from coming back!
6.5 Okay
Pros:Location is great. Beautiful beach right there. Rooms were clean.
Cons:Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1 Excellent
Pros:Nice location
Cons:Breakfast buffet isn’t a good selection for diamond members
5.4 Passable
Pros:Beautiful hotel and amazing location with some great amenity options.
Cons:The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
4.5 Mediocre
Pros:I liked the beach being right there
Cons:Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
7.4 Good
Cons:Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
10.0 Excellent
Pros:Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
8.8 Great
Pros:The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.
Cons:The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.


999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach255 yd
  • Museo de Arte de Puerto Rico1.3 mi
  • Ocean Park2 mi
  • Castillo de San Cristobal2 mi
  • The Poet's Passage2.3 mi
  • Viejo San Juan2.4 mi
  • Capilla del Santo Cristo de la Salud2.4 mi
  • Catedrál de San Juan Bautista2.4 mi
  • Paseo de la Princesa2.4 mi
  • San José Church2.5 mi
  • La Fortaleza2.5 mi
  • San Juan National Historic Site2.5 mi



Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Condado Plaza Hilton

  • All reservations at The Condado Plaza Hilton – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • The Condado Plaza Hilton is located at 999 Ashford Avenue in Santurce, 1.8 miles from the center of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hilton.

  • Check-in time is 4:00 PM and check-out time is 12:00 PM at The Condado Plaza Hilton.

  • Yes, The Condado Plaza Hilton offers free Wi-Fi.

  • The Condado Plaza Hilton is 1.1 miles from San Juan Isla Grande. The Condado Plaza Hilton is 5.4 miles from San Juan Luis Munoz Marin Intl.

  • Yes, The Condado Plaza Hilton has a pool onsite.

  • KAYAK scours the web for all room deals available at The Condado Plaza Hilton in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza Hilton.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.8 mi

Location rating


Nearest Airport

San Juan Luis Munoz Marin Intl

Distance to airport

5.4 mi