The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907, Puerto Rico
+1 787 721 1000

rate per night


based on 600 reviews

The Condado Plaza Hilton
Tue 7/27
Wed 7/28
ProviderNightly total$160$222$262
3 more deals from $480

About The Condado Plaza Hilton

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free
Daily Resort Charge will be added to the room rate and includes: Guest Internet access; beach chairs & umbrellas; 10% off food at Café Caribe; Puerto Rican specialty coffee; use of pool toys and floats; 4 bottled waters daily; local and toll-free calls. The Condado Plaza Hilton is a stylish hotel boasting a breathtaking oceanfront location in the highly desirable Condado area within walking distance to additional facilities - near Old San Juan. - Just 7 miles from SJU Airport - Walking distance to shops, restaurants and bars - Short walk to Paseo Caribe, an exciting dining, entertainment and shopping complex - 572 modern guest rooms and suites - Uninterrupted ocean, lagoon or city views - Free WiFi – in rooms and public areas - Guest rooms with work desk, ergonomic chair, mini-fridge, safe deposit box with interior electric capability - 24-hour business center - 24-hour fitness center with steam sauna and whirlpool - Multiple dining options from casual to fine dining including Starbucks and Pikayo, finest restaurant in town from Chef Wilo Benet - Tennis court - Watersports at the lagoon, kayak, paddle boards - 4 pools, featuring the only saltwater pool in the island - Cove-like beach for snorkeling at the taino-themed reef path - 19 flexible meeting rooms, most with natural daylight

Photos of The Condado Plaza Hilton

Property safety measures

The Condado Plaza Hilton has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Rooms available at The Condado Plaza Hilton

Tue 7/27
Wed 7/28
Show deals with
Deluxe Rooms($523)
Deluxe room - Harbor view
no bed specified
no bed specified


Standard Rooms($160)
Standard room - City view
no bed specified
no bed specified


Double Rooms($547)
Double room - Water view
no bed specified
no bed specified


$547 totalTraveluro
King Rooms($262)
King room - Sea view
no bed specified
no bed specified


Queen Rooms($222)
Queen room - Sea view
no bed specified
no bed specified


Other Rooms($480)
Other room - Lake view
no bed specified
no bed specified


$480 totalSnaptravel

Amenities at The Condado Plaza Hilton

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Mini-market on site
  • Meeting/Banquet facilities
  • Express check-out
  • 24hr front desk
  • Safety deposit box


  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Diving
  • Snorkeling
  • Water sport facilities (on site)
  • Pool table


  • Family rooms
  • Newspapers
  • Storage available
  • Sea view
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Hot tub
  • Outdoor pool
  • Saltwater pool
  • Pool bar
  • Sauna
  • Water slide


  • Hairdryer
  • Private bathroom
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Children's television networks

Accessibility and suitability

  • No smoking
  • Increased accessibility
  • Elevator
  • Allergy-free room


  • Private beach
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Alarm clock
  • Wardrobe or closet


  • Fitness center
  • Tennis

Parking and transportation

  • Parking

Reviews of The Condado Plaza Hilton

GoodBased on 600 verified guest reviews

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Cons -

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2.0 Bar
Location. Near restaurants and attractions

The room. Hotel bars.

10.0 Excellent
Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.

Rooms need updating but wouldn’t deter us from coming back!

6.5 Okay
Location is great. Beautiful beach right there. Rooms were clean.

Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.

9.1 Excellent
Nice location

Breakfast buffet isn’t a good selection for diamond members

5.4 Passable
Beautiful hotel and amazing location with some great amenity options.

The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.

1 out of 1


999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach260 yd
  • Museo de Arte de Puerto Rico1.3 mi
  • Ocean Park2 mi
  • Castillo de San Cristobal2 mi
  • The Poet's Passage2.3 mi
  • Viejo San Juan2.4 mi
  • Capilla del Santo Cristo de la Salud2.4 mi
  • Catedrál de San Juan Bautista2.4 mi
  • Paseo de la Princesa2.5 mi
  • San José Church2.5 mi
  • La Fortaleza2.5 mi
  • San Juan National Historic Site2.5 mi



Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Condado Plaza Hilton

  • All reservations at The Condado Plaza Hilton – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • The Condado Plaza Hilton is located at 999 Ashford Avenue in Santurce, 1.8 miles from the center of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hilton.

  • Check-in time is 4:00 PM and check-out time is 12:00 PM at The Condado Plaza Hilton.

  • Yes, The Condado Plaza Hilton offers free Wi-Fi.

  • No, The Condado Plaza Hilton does not offer free parking.

  • No, The Condado Plaza Hilton does not offer free airport shuttle service.

  • The Condado Plaza Hilton is 1.1 miles from San Juan Isla Grande. The Condado Plaza Hilton is 5.3 miles from San Juan Luis Munoz Marin Intl.

  • Yes, The Condado Plaza Hilton has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.8 mi

Location rating


Nearest Airport

San Juan Luis Munoz Marin Intl

Distance to airport

5.3 mi