rate per night
based on 600 reviews
Health and safety
Services and conveniences
Things to do
Pool and spa
Media and entertainment
Accessibility and suitability
Parking and transportation
The room. Hotel bars.
Rooms need updating but wouldn’t deter us from coming back!
Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
Breakfast buffet isn’t a good selection for diamond members
The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
|Check in anytime after 4:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
All reservations at The Condado Plaza Hilton – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
The Condado Plaza Hilton is located at 999 Ashford Avenue in Santurce, 1.8 miles from the center of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hilton.
Check-in time is 4:00 PM and check-out time is 12:00 PM at The Condado Plaza Hilton.
Yes, The Condado Plaza Hilton offers free Wi-Fi.
No, The Condado Plaza Hilton does not offer free parking.
No, The Condado Plaza Hilton does not offer free airport shuttle service.
The Condado Plaza Hilton is 1.1 miles from San Juan Isla Grande. The Condado Plaza Hilton is 5.3 miles from San Juan Luis Munoz Marin Intl.
Yes, The Condado Plaza Hilton has a pool onsite.