The Condado Plaza

The hotel is located near a range of restaurants and cafés, with views of Condado Lagoon and a private beach. It is also within walking distance of popular sightseeing attractions like Fortin de San Geronimo del Boqueron and San Juan Bay Marina.

Guests can enjoy the outdoors on the terrace, make use of outdoor tennis courts, an outdoor pool, and water slides. Recreational features also include a sauna, billiards, and bicycle rental.

The hotel offers daily housekeeping, contactless check-in/check-out, and a range of health and safety measures. Additionally, there are ATM on-site, business center, car rental, and wake-up service for added convenience.

Guests can enjoy a cooked breakfast at Pikayo and Aqua Bar & Grill every morning. Lunch is provided at Eight Noodle Bar and Denny’s. However, some guests have mentioned that the food at the restaurant was so-so.

Some guests have mentioned concerns about the cleanliness of the rooms, the functionality of elevators, and the quality of the Wi-Fi. Additionally, there were comments about the high prices at the poolside bar and the additional resort fees.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lagoon or ocean comes highly recommended.

The hotel is conveniently located near Condado Beach, Museo de Arte de Puerto Rico, and other popular attractions, making it easy for guests to explore the local area.

If you prefer fewer crowds, consider visiting in December, which is mentioned as the low season. This could provide a more relaxed experience.

Some guests reported issues with room cleanliness and outdated facilities. Before booking, it may be helpful to inquire about the specific room amenities and condition to ensure a comfortable stay.

Several guests mentioned extra fees as a downside. It's advisable to clarify all potential additional charges before finalizing the booking.

Some guests experienced issues with Wi-Fi, particularly in the rooms. If reliable internet access is important, it's recommended to confirm the status of Wi-Fi in the rooms.

While the hotel offers various dining options, some guests found the breakfast limited and the restaurant food average. Consider exploring nearby dining options for a diverse culinary experience.

The hotel provides a range of on-site amenities, including pools, a private beach, and recreational activities. Take advantage of these facilities for a convenient and enjoyable stay.

The hotel offers car rental services and has parking available. If you plan to explore beyond the immediate area, renting a car could enhance your overall experience.

If any issues arise during your stay, don't hesitate to seek help from the friendly and professional staff at the 24-hour front desk. They are available to assist with any concerns or inquiries.