The Condado Plaza Hilton
rate per night
based on 600 reviews
About The Condado Plaza Hilton
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi for free
Photos of The Condado Plaza Hilton
Property safety measures
The Condado Plaza Hilton has implemented the following measures:Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Rooms available at The Condado Plaza Hilton
Amenities at The Condado Plaza Hilton
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- First-aid kit
- Thermometers for guests provided by property
- Safe
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Entertainment staff
- Mini-market on site
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
- Safety deposit box
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Shops (on site)
- Bicycle rental
- Board games/puzzles
- Game room
- Diving
- Snorkeling
- Water sport facilities (on site)
- Pool table
General
- Family rooms
- Newspapers
- Storage available
- Sea view
- Bridal suite
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Hot tub
- Outdoor pool
- Saltwater pool
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Private bathroom
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Children's television networks
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Allergy-free room
Outdoor
- Private beach
- Terrace/Patio
- Beach towels
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
Reviews of The Condado Plaza Hilton
Pros +
Cons -
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The room. Hotel bars.
Rooms need updating but wouldn’t deter us from coming back!
Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
Breakfast buffet isn’t a good selection for diamond members
The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
Location
What's nearby
- Condado Beach260 yd
- Museo de Arte de Puerto Rico1.3 mi
- Ocean Park2 mi
- Castillo de San Cristobal2 mi
- The Poet's Passage2.3 mi
- Viejo San Juan2.4 mi
- Capilla del Santo Cristo de la Salud2.4 mi
- Catedrál de San Juan Bautista2.4 mi
- Paseo de la Princesa2.5 mi
- San José Church2.5 mi
- La Fortaleza2.5 mi
- San Juan National Historic Site2.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at The Condado Plaza Hilton
All reservations at The Condado Plaza Hilton – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
The Condado Plaza Hilton is located at 999 Ashford Avenue in Santurce, 1.8 miles from the center of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hilton.
Check-in time is 4:00 PM and check-out time is 12:00 PM at The Condado Plaza Hilton.
Yes, The Condado Plaza Hilton offers free Wi-Fi.
No, The Condado Plaza Hilton does not offer free parking.
No, The Condado Plaza Hilton does not offer free airport shuttle service.
The Condado Plaza Hilton is 1.1 miles from San Juan Isla Grande. The Condado Plaza Hilton is 5.3 miles from San Juan Luis Munoz Marin Intl.
Yes, The Condado Plaza Hilton has a pool onsite.
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See most recommended stays in San JuanGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 1.8 mi |
Location rating | 8.7 |
Nearest Airport | San Juan Luis Munoz Marin Intl |
Distance to airport | 5.3 mi |