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Comfort Inn

Clemenceau St. #6, Condado, San Juan 00907-1608, Puerto Rico

+1 787 721 0170

$80+

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Reviews

Hotels / Puerto Rico / San Juan

Comfort Inn - San Juan - Building

Provided by Leonardo

Comfort Inn - San Juan - Bedroom

Comfort Inn - San Juan - Pool

Comfort Inn - San Juan - Lobby

Provided by Leonardo

Overall guest ratings

7.7/10 Good

Based on 451 reviews

See all reviews

Review highlights

Beach

10.0
Service

9.6
Breakfast

8.7
Vibe

3.5

Good to know

Great shopping
Friendly service
Good restaurants & bars in the area

Nearby

About

Get rested and ready for anything at the Comfort Inn hotel in San Juan, PR near the Puerto Rico Convention Center. Nearby attractions include Old San Juan, Condado Beach, Jose Miguel Agrelot Coliseum, University of Puerto Rico at Bayamon and Isla Grande Airport. Vacationing tourists and business travelers alike enjoy hotel amenities like free breakfast, free WiFi, an outdoor pool and a business center. Relax in an inviting guest room which features a TV, hair dryer, desk, safe, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Parking: 15.00 USD per night. Energy surcharge: 5.00 USD per room, per night. Children 12 years or younger stay free with parents. Additional charges: Faxes, phone calls, copies, and Internet use are subject to a 7 percent sales tax. This Comfort Inn is in the process of upgrading its public areas and selected guest rooms. Thank you, in advance, for your understanding during these renovations.

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Amenities

Complimentary breakfast
Free Wi-Fi
Facilities for Disabled Guests
Laundry service
Outdoor pool
Air-conditioned
24 hour front desk
Safe
Storage available
Non-smoking rooms available
Express check out
Pets not allowed
Parking (surcharge)

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 451 reviews

Beach

10.0 "Wonderful beach."
Service

9.6 "World class service."
Breakfast

8.7 "Breakfast is good."
Location

7.6 "Good location."
Comfort

6.8 "Average comfort."
Vibe

3.5 "Vibe wasn't good."
Amenities

2.1 "Terrible amenities."

View all review categories

Overall Rating

Based on 279 reviews

Beach

10.0 "Wonderful beach."
Service

9.6 "World class service."

9.8 "98% found the staff to be very friendly."

9.4 "94% said the reception staff was great."
Breakfast

8.5 "Breakfast is good."
Location

7.6 "Good location."

10.0 "100% appreciated the closeness to the beach."
Room

5.7 "Rooms are ok."
Vibe

3.6 "Vibe wasn't good."

2.9 "71% criticized the unstylish hotel."

4.0 "For 60%, the lobby entrance was sub-standard."
Amenities

1.8 "Terrible amenities."

1.8 "82% thought the building wasn't nice."

0.1 "99% complained about the elevator."

0.7 "93% thought the facilities needed updating."

4.0 "For 60%, the lobby entrance was sub-standard."

View all review categories

Overall Rating

Based on 139 reviews

Service

9.7 "World class service."

9.9 "99% found the staff to be very friendly."
Breakfast

8.6 "Breakfast is good."
Location

7.4 "Good location."
Comfort

6.6 "Average comfort."
Cleanliness

6.0 "Average cleanliness."

6.7 "Only 67% said rooms were clean enough."
Room

5.7 "Rooms are ok."

6.7 "Only 67% said rooms were clean enough."
Vibe

3.7 "Vibe wasn't good."

3.0 "70% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 31 reviews

Service

9.5 "World class service."

9.6 "96% found the staff to be very friendly."
Location

7.4 "Good location."
Comfort

6.7 "Average comfort."
Room

5.8 "Rooms are ok."
Cleanliness

5.8 "Average cleanliness."

Good to know

"Great shopping"

"Friendly service"

"Good restaurants & bars in the area"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.3

review from

We got to relax and enjoy the pool. And we enjoy walking around the tourist sites. Well, the only thing that we didn't like was that my daughters bed was full of sand and we ask for maid services but the sheet still had sand.

Reviewed Aug 2010 by Anonymous
6.0

review from

The staff were very friendly and helpful. The rooms were simple but very comfortable. It is ideally located in the very popular Condado area The breakfast could be a bit more varied

Reviewed Jul 2010 by Anonymous
4.3

review from

A very good continental breakfast. The TV was decent. Old, needs painting and updates, very noisy with tile floors throughout and slaming doors during the night. Ocuupants next to our room checked in at 9pm and partied until 3:30 am. Front desk personel did not seem very interested in providing service. Pool water was merky. Ice for all rooms could only be obtained from one machine at the pool. I'm surprised that they remain in business. Bad ending to a fantastic cruise.

Reviewed Apr 2010 by Anonymous
5.6

review from

Location is good. A lot of activities and shopping near by Bed too soft for my liking

Reviewed Mar 2010 by Anonymous
3.7

review from

a room without a window for 4 nights

Reviewed Mar 2010 by Anonymous
8.0

review from

Clean, quiet hotel; close to city bus for economical trips to Old San Juan; very close to ocean and restaurants; excellent complimentary breakfast. I would like to have been told, when checking in, about the pool and patio, which I would have used after returning hot from walking about.

Reviewed Jan 2010 by Anonymous
5.4

review from

It was affordable & 2 blocks to the beach. It was clear that the staff did not like Americans or really hated their good jobs.

Reviewed Jan 2010 by Anonymous
8.0

review from

The front desk staff were awesome! Internet access was pretty simple, they just need a few more computers.

Reviewed Dec 2009 by Anonymous
4.0

review from

Needs to be renovated

Reviewed Jul 2009 by Anonymous

8.0

review from

Clean, quiet hotel; close to city bus for economical trips to Old San Juan; very close to ocean and restaurants; excellent complimentary breakfast. I would like to have been told, when checking in, about the pool and patio, which I would have used after returning hot from walking about.

Reviewed Jan 2010 by Anonymous
8.0

review from

The front desk staff were awesome! Internet access was pretty simple, they just need a few more computers.

Reviewed Dec 2009 by Anonymous

7.3

review from

We got to relax and enjoy the pool. And we enjoy walking around the tourist sites. Well, the only thing that we didn't like was that my daughters bed was full of sand and we ask for maid services but the sheet still had sand.

Reviewed Aug 2010 by Anonymous

6.0

review from

The staff were very friendly and helpful. The rooms were simple but very comfortable. It is ideally located in the very popular Condado area The breakfast could be a bit more varied

Reviewed Jul 2010 by Anonymous
4.3

review from

A very good continental breakfast. The TV was decent. Old, needs painting and updates, very noisy with tile floors throughout and slaming doors during the night. Ocuupants next to our room checked in at 9pm and partied until 3:30 am. Front desk personel did not seem very interested in providing service. Pool water was merky. Ice for all rooms could only be obtained from one machine at the pool. I'm surprised that they remain in business. Bad ending to a fantastic cruise.

Reviewed Apr 2010 by Anonymous
5.6

review from

Location is good. A lot of activities and shopping near by Bed too soft for my liking

Reviewed Mar 2010 by Anonymous
3.7

review from

a room without a window for 4 nights

Reviewed Mar 2010 by Anonymous
5.4

review from

It was affordable & 2 blocks to the beach. It was clear that the staff did not like Americans or really hated their good jobs.

Reviewed Jan 2010 by Anonymous
4.0

review from

Needs to be renovated

Reviewed Jul 2009 by Anonymous

Would you like to save as your currency permanently or for this visit only?