Pros (+) The staff were really nice and accommodating. Room was clean and quite. Close proximity to beach and restaurants and Cafe. Close to old San Juan.
3 stars
Abitta Boutique Hotel, Ascend Hotel Collection
Calle Clemenceau 6, San Juan 00907-1608, Puerto Rico
San Juan, Puerto Rico
See location+1 787 721 0170Photos of Abitta Boutique Hotel, Ascend Hotel Collection
Overview
The Comfort Inn San Juan is just minutes from Old San Juan and Condado Beach, offering a comfortable accommodation that is close to the Puerto Rico Convention Center. Guests can also visit nearby Jose Miguel Agrelot Coliseum and plenty of area shopping and dining destinations. This hotel caters to vacationers and business travelers alike, offering a number of services and amenities. Guests enjoy free WiFi, complimentary hot breakfast, and an outdoor pool at this hotel. There are also accessible guest rooms at this fully ADA-compliant hotel.
The Comfort Inn San Juan offers 24-hour first aid staff on site for guest safety and wellness, as well as valet cleaning services. There are copy and fax services available, as well as a computer in the business area. The hotel provides free outdoor guest parking on site. Pets are not allowed at this property, which is located near the beach for easy access to water sports and activities. The front desk is available 24 hours a day, and daily housekeeping is available.
There are 56 guest rooms at the inn, with select connecting rooms for families and groups. Rooms all include flat-screen TVs with complimentary WiFi and cable service, as well as updated bathrooms with modern fixtures. Cribs and extra rollaway beds are available for an additional charge. The spacious lobby area features seating for guests, with a breakfast room off of the main hall. The hotel has been recently renovated with modern furnishings for an affordable, upscale accommodation in the heart of San Juan.
Latest deals for Abitta Boutique Hotel, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Abitta Boutique Hotel, Ascend Hotel Collection
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Hairdryer
- Private bathroom
- Walk-in shower
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
General
- Seating area
- Lake view
- Storage available
Family friendly
- Child pool
- Kids meals
- Complimentary breakfast
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Casino
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Clothes rack
Fitness
- Fitness center
Reviews of Abitta Boutique Hotel, Ascend Hotel Collection
7.8
Good
1665 verified ratings
Wonderful
629
Very good
255
Good
263
Okay
133
Fair
136
Mediocre
82
Poor
167
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the convenience of being close to the beach and local attractions. However, there were significant concerns regarding cleanliness, with reports of pests and poorly maintained rooms. Additionally, some guests expressed dissatisfaction with the amenities, including the lack of drinking water and limited parking options. Overall, while the hotel has potential, improvements are needed in several areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.9 out of 10
30 reviews
7.7 out of 10
1 review
8.4 out of 10
2 reviews
All reviews
Pros (+) Courteous staff. Cleanliness was good. Bathroom, sink and matching tiles looked nice.
Cons (-) Room was somewhat small, or at least it felt like that. A/C unit in room was a old fashion type device. Worked very well but it surely made a racket! This hotel has a tiny parking area for guests. The hotel is surrounded by condominiums and there is seldom a parking spot available on the street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers free WiFi, complimentary hot breakfast, an outdoor pool, and accessible guest rooms. There are also 24-hour first aid staff on site for guest safety and wellness, as well as valet cleaning services.
Is parking available at the hotel?
Yes, the hotel provides free outdoor guest parking on site, ensuring convenient parking for guests.
How is the food quality at the hotel?
Guests have access to complimentary hot breakfast, but some reviewers mentioned that the breakfast was not up to their expectations. However, the hotel's location is close to various dining destinations.
What can guests expect in terms of cleanliness at the hotel?
Many guests have praised the hotel for being very clean, but a few reviewers mentioned concerns about room cleanliness and flooding in the area.
What is the best time to visit the hotel?
The high season is in March, and the low season is in October. Visitors can enjoy the hotel's central location and proximity to the beach and various attractions throughout the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Dining Options
Many guests appreciated the hotel's proximity to various dining destinations. Exploring the nearby restaurants is a great way to experience local cuisine.
Check for Room Maintenance
Some guests reported issues with room maintenance, such as moldy smells and clogged sinks. It's advisable to inspect the room upon arrival and promptly report any concerns to the staff.
Utilize Beach Amenities
Guests highlighted the convenience of having beach chairs and umbrellas available, despite being a short walk away. Taking advantage of these amenities can enhance the beach experience.
Be Mindful of Breakfast
While some guests found the breakfast satisfactory, others were disappointed with the quality and seating arrangements. Considering alternative breakfast options nearby may be worthwhile.
Inquire About Parking
Several guests mentioned challenges with parking, including limited availability and additional charges. It's advisable to inquire about parking options and associated costs in advance.
Take Advantage of the Pool Area
Many guests enjoyed the pool area and found it to be a relaxing space. Planning some leisure time by the pool could be a refreshing addition to the stay.
Consider Alternative Laundry Options
Some guests experienced issues with the availability of laundry facilities. Exploring alternative laundry services or facilities nearby may be beneficial for longer stays.
Explore Nearby Attractions
The hotel's proximity to attractions like Condado Beach and Museo de Arte de Puerto Rico offers opportunities for enjoyable outings. Planning visits to these nearby attractions can enrich the overall experience.
Communicate Room Preferences
A few guests mentioned discrepancies between the booked room type and the actual room received. Communicating specific room preferences clearly during the booking process could help ensure a more satisfactory accommodation experience.
Location
Calle Clemenceau 6, San Juan 00907-1608
What's nearby
- Condado Beach0.3 mi
- Museo de Arte Contemporaneo de Puerto Rico0.5 mi
- Fort San Jeronimo0.7 mi
- San Juan Bay Marina0.8 mi
- Centro Europa0.9 mi
- Parque Central de San Juan1.1 mi
- Parque del Tercer Milenio1.2 mi
- Luis Muñoz Rivera Park1.2 mi
- Ocean Park1.6 mi
- National Guard Museum1.8 mi
- The Capitol of Puerto Rico2.1 mi
- Castillo de San Cristobal2.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Abitta Boutique Hotel, Ascend Hotel Collection
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | December | $192 | $220 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 56% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Abitta Boutique Hotel, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 2.2 mi | San Juan Isla Grande | 1.4 mi |
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