Overview

Hotel Benelux
Best Reception

Franzstraße 21-23, 52064 Aachen, North Rhine-Westphalia, Germany
+49 241 400 030

$86+

Overall guest ratings

8.0/10 Good
Based on 754 reviews

Review highlights

  • 9.8
  • 9.3
  • 4.4
  • 4.2

Good to know

  • Friendly service

Nearby

    Show all

    Amenities

    • Internet
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Fitness center
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 754 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      9.3 "93% thought the service was very professional."
    • 9.3 "Terrific location."
      8.0 "Great parking, according to 80%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 8.4 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      10.0 "100% loved the terrace."
      9.5 "95% found the grounds to be nice."
    • 4.4 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.4 "For 86%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
      4.4 "56% found problems with the furniture."
      4.5 "55% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
    • 4.2 "Value below average."
    • 4.0 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 399 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.2 "Terrific location."
      8.2 "Great parking, according to 82%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 8.3 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 4.5 "Value below average."
    • 4.4 "Rooms are not good."
      3.1 "69% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
      4.2 "58% had problems with the shower."
      4.2 "58% found problems with the furniture."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 2.5 "Horrible vibe."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 45 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Terrific location."
      7.7 "Great parking, according to 77%."
    • 8.8 "Breakfast is good."
    • 4.7 "Rooms are not good."
      2.9 "71% said rooms were small."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."

    Overall Rating

    7.3 Good
    Based on 75 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.8 "Breakfast is good."
    • 4.1 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.4 "76% said rooms were small."
      0.2 "98% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.2 "98% criticized the small bathroom."

    Overall Rating

    7.7 Good
    Based on 233 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
      8.0 "Great parking, according to 80%."
      9.8 "City centre within easy reach, said 98%."
    • 9.1 "Excellent breakfast."
    • 4.5 "Value below average."
    • 3.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.1 "For 89%, the rooms looked old."
      3.3 "Air conditioning was criticized by 67%."
    • 3.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
    • 2.4 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    Map

    Map