Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Great service."
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8.4 "Location is great."9.4 "
City centre within easy reach , said 94%." 9.6 "96% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." -
8.1 "Breakfast is good."
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5.5 "Internet is average."
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5.3 "Rooms are ok."5.5 "Only 55% thought the
shower was ok ." 6.7 "Cleanliness of the bathroom was average , said 67%." -
5.1 "Average comfort."
Overall Rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." -
8.7 "Location is great."9.4 "
City centre within easy reach , said 94%." 9.7 "97% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." -
8.3 "Breakfast is good."
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6.0 "Internet is average."
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5.6 "Rooms are ok."5.8 "Only 58% thought the
shower was ok ."
Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.4 "Location is great."9.6 "96% thought it was
easy to get to the train station ." -
8.0 "Breakfast is good."
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5.2 "Rooms are ok."
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4.9 "Not very comfortable."3.9 "61% thought it was
too noisy ." 2.7 "73% saidrooms were small ."
Overall Rating
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8.8 "Location is great."9.6 "96% thought it was
easy to get to the train station ." -
8.7 "Great service."
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8.2 "Generally very clean."7.9 "79% said
rooms were clean ." -
8.1 "Breakfast is good."
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5.0 "Rooms are ok."4.0 "60%
complained about the bathroom ." 2.7 "73% thought they werepoorly maintained ."
Overall Rating
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8.9 "Great service."
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8.3 "Location is great."9.3 "93% thought it was
easy to get to the train station ." 9.4 "City centre within easy reach , said 94%." -
7.6 "Good breakfast."
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5.7 "Rooms are ok."
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5.7 "Internet is average."
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5.4 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.2review from
super noisy facing busy street. small room, small bathroom.
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7.3review from
The fresh, clean room, lobby, and dining room...and the pleasant, helpful staff. ...There was nothing to not like !!
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7.3review from
The pictures of the hotel do not do it justice. It is very close to the city centre and yet very quiet. It was good value for money, clean with good sized room. Staff were very helpful and provided a lacal street map. Parking on site was a bonus. Would stay again.
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6.0review from
The location was good Upon arrival, our booking had not been received by hotel - staff confused. Fortubately there were rooms available. Bathroom had no soap in container. Staff appeared to have little local knowledge. Staff lacked training & supervision,
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6.0review from
the single room was nice, and the bathroom was large. i also liked the pattern on the carpet in the hallway.
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6.7review from
Good
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4.4review from
It was near the train station and Aachen It needed remodling!! The carpet was bad.
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6.8review from
The friendly staff and the excellent location. The room is a bit hot when we first got in and when we closed the window because of rain. Air condition seemed not work well.
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6.8review from
The member of staff who booked us in was very efficient and also very helpful. The breakfast was very good value and well presented. The hotel is in a nice area and well positioned for visiting the centre of Aachen and excellent value for a city hotel.
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7.6review from
Easy access to Aachen city centre (walking). Excellent choice from breakfast buffet. Evening meals service was very poor because of insufficient staff in kitchen. It took over 30 minutes between courses.
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6.8review from
Clean atmosphere, Friendly staff, Room with sun light and desk and chair
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7.3review from
The fresh, clean room, lobby, and dining room...and the pleasant, helpful staff. ...There was nothing to not like !!
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7.3review from
The pictures of the hotel do not do it justice. It is very close to the city centre and yet very quiet. It was good value for money, clean with good sized room. Staff were very helpful and provided a lacal street map. Parking on site was a bonus. Would stay again.
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6.7review from
Good
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6.8review from
The friendly staff and the excellent location. The room is a bit hot when we first got in and when we closed the window because of rain. Air condition seemed not work well.
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6.8review from
The member of staff who booked us in was very efficient and also very helpful. The breakfast was very good value and well presented. The hotel is in a nice area and well positioned for visiting the centre of Aachen and excellent value for a city hotel.
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7.6review from
Easy access to Aachen city centre (walking). Excellent choice from breakfast buffet. Evening meals service was very poor because of insufficient staff in kitchen. It took over 30 minutes between courses.
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6.8review from
Clean atmosphere, Friendly staff, Room with sun light and desk and chair
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4.2review from
super noisy facing busy street. small room, small bathroom.
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6.0review from
The location was good Upon arrival, our booking had not been received by hotel - staff confused. Fortubately there were rooms available. Bathroom had no soap in container. Staff appeared to have little local knowledge. Staff lacked training & supervision,
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6.0review from
the single room was nice, and the bathroom was large. i also liked the pattern on the carpet in the hallway.
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4.4review from
It was near the train station and Aachen It needed remodling!! The carpet was bad.
