The Princess Mundo Imperial is located on scenic Revolcadero Beach in Acapulco, Mexico. The hotel is only a 20-minute drive from downtown Acapulco and less than 10 miles from Costera 125 Shopping Center. This 5-star hotel is in a 15 story building shaped like an Aztec pyramid. The non-smoking establishment is less than three miles from Alvarez International Airport. It offers 1,011 guestrooms right on the beach.
Each room has Aztec-inspired architecture with modern amenities. The rooms include private balconies with a view of the waterfalls and gardens, the nearby golf course, or the Pacific Ocean. Complimentary high-speed Internet, a flat-screen television with satellite and cable channels, work desk, chair, and safety deposit box are included. There is a coffee maker, hairdryer, plush bedding, bathrobes, slippers, and a hairdryer in the rooms and suites. Suites offer additional living space, a dining room, and a large outdoor terrace for larger groups.
This hotel offers many dining options. Chula Vista serves an outdoor buffet by the pool with a selection of dishes from around Mexico. The Beach Club is between two pools and serves fresh seafood and other coastal cuisine while Tavola offers contemporary Italian meals like ricotta cheese ravioli and smoked salmon.
Tlalli Spa Clinic is also at the hotel and offers a number of holistic treatments, including massage, facial treatments, and beauty treatments. The spa uses biomagnetism, mesotherapy, aromatherapy, and thermotherapy to offers guests relaxation and rejuvenation. Makeup and hair styling are also available at the on-site spa and salon.
Services and conveniences
Basics
General
Accessibility and suitability
Bathroom
Dining
Family friendly
Pool and spa
Parking and transportation
Media and entertainment
Outdoor
Bedroom
Laundry
Things to do
Health and safety
Fitness
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a variety of dining options, including Chula Vista, which serves an outdoor buffet by the pool with a selection of dishes from around Mexico, The Beach Club, which serves fresh seafood and other coastal cuisine, and Tavola, offering contemporary Italian meals like ricotta cheese ravioli and smoked salmon.
Are there any concerns about the hotel's customer service?
Some guests have mentioned concerns about slow service, particularly at the beach stay rentals, and have expressed dissatisfaction with the check-in and check-out process. However, others have praised the staff for being friendly and efficient.
What are the main highlights of the hotel's amenities?
The hotel boasts a private beach, multiple pools, a spa clinic offering holistic treatments, and a fitness center. Additionally, guests can enjoy the convenience of on-site restaurants, bars, and a coffee shop.
How are the hotel's cleanliness and maintenance?
While some guests have expressed concerns about the cleanliness and maintenance of certain areas, such as the condition of beach towels and the need for maintenance in some pool areas, others have praised the hotel for being very clean and well-maintained.
What can guests expect in terms of room amenities?
Each room features Aztec-inspired architecture with modern amenities, including private balconies with various views, complimentary high-speed Internet, a flat-screen television with satellite and cable channels, plush bedding, and bathrobes. Suites offer additional living space and a large outdoor terrace for larger groups.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the waterfalls and gardens, the nearby golf course, or the Pacific Ocean comes highly recommended.
Consider Low Season Visits
Some guests noted that the hotel's low season is in February, which could be a good time to visit for those looking to avoid crowds and potentially save on costs.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, such as Playa Revolcadero, Jardin Botanico de Acapulco, and Capilla de la Paz, offering guests the opportunity to explore beyond the hotel grounds.
Check for All-Inclusive Package Details
Guests advised checking the availability of restaurants and the range of dining options included in the all-inclusive package, especially during the low season, to avoid any disappointments.
Spa Experience
Guests recommended indulging in the holistic treatments offered at Tlalli Spa Clinic, including massage, facial treatments, and beauty treatments, for a relaxing and rejuvenating experience.
Be Mindful of Service Times
Some guests mentioned that service at the hotel can be slow, so it's advisable to plan accordingly and allow extra time for any services or requests.
Room Maintenance
Several guests highlighted the need for room maintenance, particularly regarding air conditioning, shower functionality, and the condition of amenities like faucets and refrigerators.
Clarify Inclusions at Check-In
Some guests suggested clarifying all inclusions, such as breakfast and beach amenities, at the time of check-in to avoid any unexpected charges or misunderstandings.
Consider Off-Peak Check-In and Check-Out Times
To avoid long wait times during check-in and check-out, guests recommended considering off-peak times for a smoother experience.
Engage with Friendly Staff
Many guests praised the friendly and efficient customer service provided by the staff, recommending interactions with them for assistance and recommendations during the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $167 | $194 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 107% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 7.5 mi | Acapulco Alvarez Intl | 4.1 mi |