Best Western Plus Addis Ababa

The hotel's restaurant offers excellent food and a wide variety of choices. Guests have recommended dining at the 1st floor restaurant instead of ordering room service for a more enjoyable experience.

Yes, the hotel provides a free airport shuttle service, making it convenient for guests arriving or departing from the airport.

Guests have praised the hotel for its clean and cozy rooms, with particular appreciation for the comfortable beds and the warm and welcoming staff.

Some guests have mentioned that the breakfast price was high and that there was confusion about whether it was included in their booking. It's recommended to clarify this upon arrival to avoid any extra charges.

The staff at the hotel are known for being professional, friendly, and eager to help. Guests have appreciated their warm behavior and excellent service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the hotel did not accept Ethiopian currency for room payments during check-out, especially if guests did not have enough USD. It might be helpful to have USD on hand for such situations.

A few guests noted that the street noise was noticeable, so light sleepers may want to request a room away from the street or use earplugs.

Some guests mentioned that the rooms lacked ironing facilities, so if this is important to you, it's advisable to check the room amenities or request an iron in advance.

There were instances where guests were surprised to find that breakfast was not included in their booking, leading to additional charges. It's recommended to double-check breakfast inclusions upon arrival to avoid any confusion.

Guests appreciated the hotel's proximity to various restaurants and cafes, providing convenient dining choices within walking distance.

The hotel offers a free airport shuttle service, which guests found to be convenient and reliable for transportation to and from the airport.

Guests enjoyed the spa facilities and recommended trying out the massages, making it a worthwhile option for relaxation after a long day of activities.

Some guests reported being asked to make advance payments via bank transfer, which caused inconvenience. It's advisable to clarify payment terms directly with the hotel to avoid any misunderstandings.

While many guests praised the cleanliness of the hotel, a few mentioned specific issues with the shower and toilet arrangements in certain rooms. It may be beneficial to check the room condition upon arrival and request a change if necessary.