Pros (+) The hotel was very beautiful visually and the staff was top notch!
Cons (-) Very poor quality internet service even when i paid for the premium internet. Also services within the hotel were very much overpriced.
5 stars
Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
Photos of Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
Overview
Sheraton Addis offers a luxury setting when in Addis Ababa. It provides a spa, as well as a Jacuzzi, an indoor pool and a sauna.
There are a range of facilities available to guests of Sheraton Hotel Addis Ababa, such as a bowling alley, an express check-in and check-out feature and a coffee bar. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available upon request. The hotel also offers a well-equipped fitness center.
Sheraton Addis features 293 rooms, all of which are filled with a variety of amenities to ensure a comfortable stay. A refrigerator, a mini bar and wireless internet access are also available to guests.
During their stay at Sheraton Hotel Addis Ababa, guests can enjoy a meal at Summerfields and relax with a drink at The Office Bar. Packed lunches are provided for sightseers.
The hotel enjoys a superb location, allowing guests easy access to a range of tourist attractions and restaurants. Addis Ababa Bole International Airport is a 15-minute drive away.
Latest deals for Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
Amenities at Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Private pool
- Spa and wellness center
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Kitchen
- Kitchenette
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- CD player
- TV
- DVD player
Accessibility and suitability
- Pets not allowed
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
Things to do
- Gift shop
- Bicycle rental
- Cycling
- Horse riding
- Karaoke
- Bowling
- Hiking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free airport shuttle
- Free parking
- Shuttle service
- Private parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
8.5
Very good
195 verified ratings
Wonderful
115
Very good
30
Good
23
Okay
9
Fair
6
Mediocre
5
Poor
7
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and location, highlighting the beautiful surroundings and good quality of the hotel. However, many reviews pointed out significant issues with the service, particularly with staff attitudes and responsiveness, which detracted from the overall experience. Additionally, some guests found the prices to be high for the services offered.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
125 reviews
7.9 out of 10
1 review
6.9 out of 10
2 reviews
All reviews
Pros (+) Staff, location, comfort
Cons (-) WiFi was terrible and unusable. The IT staff is not knowledgeable about networking or doesnt care. I am not talking just about internet access i am also talking about local access. (LAN)
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Sheraton Addis?
Guests can enjoy incredible service and food at Sheraton Addis, with a variety of dining options available, including Summerfields and The Office Bar.
Are the beds comfortable at Sheraton Addis?
The beds at Sheraton Addis are great, providing a comfortable stay for guests.
Is parking available at Sheraton Addis?
Sheraton Addis offers free parking and a free airport shuttle, making it convenient for guests with vehicles.
How is the cleanliness at Sheraton Addis?
While some guests mentioned concerns about cleanliness, the hotel staff are professional and work to ensure a clean and comfortable environment for all guests.
When is the best time to visit Sheraton Addis?
Sheraton Addis experiences high season in February and low season in December, providing guests with different experiences based on their preferred travel times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Direct Booking
Some guests advised contacting the hotel directly for room reservations, especially if specific room amenities or types are desired, as the online booking options were found to be misleading by some guests.
Be Mindful of Noise Levels
Guests staying in rooms with a pool view on Thursdays, Fridays, and Saturdays should be aware of potential noise from late-night events at the outside bar, which could be disruptive.
Utilize the Executive Lounge
Guests staying in executive suites and rooms have free access to an executive lounge where breakfast is served in quiet and comfortable surroundings, and free drinks and snacks are provided daily.
Check Room Amenities
Some guests found discrepancies between the room advertised online and the actual room received. It's advisable to clarify room details directly with the hotel before booking.
Be Aware of Bathroom Cleanliness
A few guests reported issues with bathroom cleanliness, including broken toilets and unpleasant odors. It's recommended to check the bathroom upon arrival and promptly report any issues to the hotel staff.
Consider Transportation Options
While the hotel offers a free airport shuttle, some guests found taxi services to be significantly more expensive than regular options. It's advisable to explore different transportation choices for cost-effectiveness.
Enjoy the Indian Cuisine
Indian guests appreciated the availability of Indian cuisine at the hotel, adding to their positive experience. Consider exploring the diverse dining options available at the hotel.
Take Advantage of the Spa and Fitness Facilities
Guests praised the spa, gym, and swimming pool, highlighting them as key amenities that contributed to a comfortable and enjoyable stay.
Appreciate the Staff
Many guests emphasized the exceptional service provided by the staff, expressing gratitude for their kindness, professionalism, and willingness to assist.
Location
Taitu Street, Addis Ababa
What's nearby
- National Palace0.3 mi
- Africa Hall and ECA Conference Center0.5 mi
- Meskel Square0.7 mi
- National Library0.7 mi
- Red Terror Martyrs Memorial Museum0.8 mi
- Holy Trinity Cathedral0.8 mi
- National Museum of Ethiopia1.2 mi
- Hager Fakir Theatre1.3 mi
- Arada Giyorgis1.3 mi
- Addis Mercato1.6 mi
- Addis Ababa University1.8 mi
- Medhane Alem Church2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $416 |
Average price (weekend night) | $277 |
When to book a room at Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
FAQs when booking at Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
Nearby hotels and places to stay
Closest
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See most recommended stays in Addis AbabaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Addis Ababa Bole |
Distance to airport | 3.9 mi |