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Great location, wonderful room and great wellness facilities. The staff is friendly and helpful. Great food in the Beergarden. Nitpicking, but it was very hot during my stay and there was no airco.
Wonderful people, outstanding food
Covenient location, good service, quite nice breakfast but when staying in one of the rooms facing the busy throughway-street you better be prepared to deal with substantial traffic-noice throughout the night.
Though we booked a regular double room it was upgraded to a beautiful suite, very modern and very cozy with the roof terrace. I wished we stayed more than one night. Breakfast was superb, excellent selection and very good choices. The hotel is outside the old town and without a car it would be challenging to get there. It has to be clearly stayed in the description of this hotel that it is away from the old town (about 5-10 min drive)
This hotel is very good and the breakfast is perfect.
The room is nice, clean and comfortable. The breakfast is excellent, wonderful selection of delicious and healthy breakfast. Good selection of delicious international and german food.
Very friendly staff who spoke English. It looked like it had been recently renovated on the inside and they were now working on renovating the outside. Beautiful hotel and very good value. In May, 2007 there was construction on the street outside the hotel which made it a little difficult to get to, but it was still worth staying there.
great breakfast, nice large rooms, clean construction outside hotel, limited parking
the best breakfast ever,polished,professional staff,great food in the weinstube,free wifi,free parking and breakfast.a 5 star experience they ran out of maps to the city and the light bulbs in the room are too dim,minor complaints for a terrific hotel.great value
Extremely clean, tidy and staff were very helpful. The breakfast was amazing - we highly recommend this hotel and would go back! nothing
Excellent service and delicious breakfast!
The food. Another best part is, the internet is free, whereas most of the Germany hotel are with charges. Increase items (tooth brush) in the room will be more appropriate rushing guest with only one night.
- reception is nice - room view is good. - far away from city - no air conditioner - bathroom may be better - restaurant has no various choices.
The satff is really friendly and helpfull. The room was clean.
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
Could not get anything to drink after 10:30 hours.
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
Everyone was very friendly and helpful- answered questions, directed us to sights, printed info we needed, etc. Nothing
The hotel was convenient to sites and restaurants. Very nice breakfast. No.
Hotel close to railway station. nothing
Excellent location, close to the centre but also very conveniently situated on the Romatische Strasse. Massive breakfast with lot of options. Pleasant staff.
That we could check in 24/24, the family room was perfect.
Clean room and good location. breakfast was a little expensive
the postion in relation for sight seeing was excellent.there is a lot to see in augsburg and the surrounding area.The hotel is very near to the tram station and about 10 mins from the train station Iwould have liked the hotel to have a restaraunt for an evening meal.
Bed covers made us sweat - suggesting that this may be due to the material consisting of artificial rather than natural fiber (such as cotton)
Very centrally located, easy to be found Most of the rooms have renovated furniture, some no and do not respect the not smoking policy..
Good central location, easy walking distance to sights. Helpful, attentive staff; excellent Sunday buffet brunch. After arriving, we extended our stay for a third night. Process for internet access through a contract vendor was clunky; full 24 hour access expensive. Some staff unaware of procedure to offer full access, offering only 30 minute cards.
Quality and size of room and bathroom
The staff were very helpful and resposive to client requests. No.
Localização. Extremely arrogant and unfriendly staff, bathroom curtain in the window (without privacy ,..., uncomfortable), heating did not work, problem to exit the parking lot (car and truck stuck because the reader did not work and the staff were arrogant), expensive internet, Breakfast bad, shower / tub floor watering.
Very friendly staff. Very good breakfast.
It is very relaxing and beautiful!
A little more expensive than most in Augsburg, but well worth the little extra. Central Location and a good Bistro.
the rooms were large and it was situated in a good location some staff needed to realise that not all australians cannot speak german
ease of parking, availability of restaurants in different price ranges, location.
Location Carpet was stained and dirty, the pictures on the website did not match up to the actual rooms.
Hotel has a good location and is only a few minutes from the shops, bars and restaurants. Although there is limited car parking there is a car park just around the corner. Hotel also has a small bar and they provide a good breakfast selection. Only down point is that there is not a restaurant in the hotel but as the location is good there is lots of choice for eating out.
The Location and the staff's recommendation of a restaurant.
Great service, huge rooms, perfect location I wood prefer to have separate shampoo in the bath
Huge room. Very clean. Nice Staff.
Very close to old city centre. Staff speak fair English. No resturaunt
Good location, large 3-person room. The hotel smelled throughout of either old water damage or something that permeated throughout. We asked for a non-smoking room and what we got smelled like a room that had had a smoking party in it - recently.
Spacious room, good location close to restaurants, shopping, and train station within 10 min. walk. Took local bus when we had luggage.. The best breakfast buffet on the entire 4 week trip!
Large room but very brightly painted (not to my taste). Almost no parking availability.
Good Clean comfortable and affordable
There was excellent breakfast.Rooms was clean.The garage in the underground I appriciated. No,It was good.
Good hotel that suited my needs. Friendly staff and comfortable room. Provision of PC in lobby with free internet access. Good evening meal and excellent wide ranging selection for breakfast.
staff was great - they gave us each a free drink for the bar after arrival - had an outside patio to relax on - food was very good - we had a relaxing night and a very good breakfast - until 11 on weekends so it was perfect for a late departure. would stay again!!
very friendly staff, adequate price level, good breakfast
Got a free drink in the hotel restaurant. The breakfast was sufficient, even fresh salmon available. Ideal for ppl travelling with cars.
The huge Room and the friendly stuff as well as the food of the Chimera Restaurant that belongs to the hote.
comfort room, very good breakfast, free internet in the lobby, clean.
Great Hotel, great breakfast,great service, the room looks very new and clean. Love this hotel
They have Laundry service N/A
We liked the location of the hotel. An easy walk to all the tourist attractions or a tram 100m away. Staff were very friendly & helpful.
The staff was very courteous when checking in/out. Meals served at the restaurant were very good. Parking was convenient.
Very good rooms, food, staff
The staff were very friendly and all spoke very good English
A very pretty hotel, centrally located. Friendly staff
This hotel was close to the shopping area and trams where available right outside. The staff were friendly and breakfast was very nice. Private parking available downstairs with limitations. Situated on a corner with heavy road noises with an irish pub close of proximity. No air-conditioning available and WiFi range limited. Beds uncomfortable.
We looked the very comfortable room and the excellent breakfast. It was easy to get about to other places from there.
Quaint little hotel close to the heart of Augsburg. Excellent restaurant, helpful and gracious staff. Nice "extra touches" like fresh fruit in our room made this a very enjoyable stay.
Excellent service by personnel. Room was very nice, but not fantastic. Location is good for downtown Augsburg visits. Breakfast was excellent, and plenty of bio food for eco-freaks! Noise on adjoining street with cars and streetcars! Come in the winter when you don't need the windows open! Having read previous reviews, I had requested a quiet room, but apparently the discounted rate excluded me from this possibility. Food was not as good at the evening meal as I would have expected from a 4-star Romantik Hotel. Room and service were excellent, however.
The hotel management and staff were excellent! The rooms were nicely appointed, and the decor through out the hotel was very nicely done.
The ambience was superb, the room and view were superb. The cushions were too soft. Very very very expensive breakfast.
Dorint hotel was very comfortable and clean. Extra bed had been prepared in our room as requested Breakfast was excellent with hot food cooked to order. Overall very good value for money. Would recommend this hotel Was a little far from the town to easily walk there. We ate in the hotel which was fine (burgers and fries from the bar menu)
Well organized, friendly staff. Expensive breakfast, internet charged separately.
Perfect view if you pick up room at higher floor facing the park. Don't take rooms on the 3rd floor - problems with conditioning/heating.
The interior design and decoration of the room and certainly the view of the City of Augsburg from the balcony of my room in the 9th floor. When I asked for two separate bills one of which would go on my employer's account and the other payable from my own pocket, the staff of the reception desk was very helpful and attentive in issueing both bills. International phone calls from your room are excessively costly. So be careful and think twice before you dial any number outside Germany. The thing is that the computerized phone call tracking system of the hotel does not tell you how many minutes you have actually talked. It only reveals the phone number dialed, when it was dialed, and how much charge is applicable to it.
sauna facilities, spacious rooms no included breakfast, no included wireless, they've booked the credit card before my arrival
Excellent hotel, good facilities. Due to unavailability of the room as reserved, a free upgrade was made to one of the superior rooms on the top floor. Restaurant is OK, waiting time is however too long. Pricing of drinks (EUR 9,- for a glass of ordinary house wine) is over the top and not value for money.
Simple, classy hotel When paying, I believed the exchange rate used of 1.40+ on US Dollar on Saturday the 2nd to be a bad rate
The view from the room's balcony onto the city and its surroundings, the proximity to the city center, the free "wellness" facilities, very friendly personnel, copious breakfast with free sparkling wine
Large room quiet and comfortable
we enjoyed our visit--doable from the train station, nice city, had a good time.
This hotel is absolutely superb. Comparing to the price, this hotel serves almost everything they can do. I had stayed in 7 different hotels along romantic road trip course, I am sure that this hotel is the best.
Loved everything about this hotel. We stayed here and took the train to Munich for Oktoberfest. They called taxi, it arrived in less than 2 minutes and only a 7 euro fare for for people to train station. Will use this hotel again if ever travelling to Augsburg. We arrived for Breakfast on Tuesday morning around 9. Sparse selection compared to 8:00am on Monday morning.
Cleaness of room, staff is freindly and helpful bathroom is a little bit small/narrow
Quiet room, excellent location room was distributed on two different levels connected by an internal stairs: wardrobe and armchair was in the lower one while the bed was in the upper one
Not too far out of the centre of teh town and in easy walking distance. Very comfortable small hotel with breakfast only. Small, but fee mini bar was a nice touch. Nice garden to have breakfast in. Only one waitress on at breakfast so buffet emptied quickly and was slow to be replenished.
size of room Swimming pool breakfast no
Quiet central location Mattress appeared to be a little tired
beautiful large room with astonishingly big bathroom nothing
The attention and cordiality of the staff, the services provided (free internet, business services and good breakfast). Check out time at 11h - too early.
Proximity to the train station the size of the beds, the hard mattress, the amount of towels given, basically it wasn't very comfortable ot stay in.
great location - very close to Augsburg Hbf (less than 5 min by walking). staff know what guests want. nothing
Friendly staff small showers
Affordable, close to train station and clean. ;:No Air Cond. Hot at night.
The room was a reasonable size and very clean. The hotel is perfectly situated for rail travellers, and you also get a free city travel pass for the duration of your stay (very useful when the weather's not so good!)
No bar, No restaurants. Nearest restaurants at 10 min. walking
I liked the hotel in proximity to the train station. I found this very helpful. I found the hotel clean, reasonable in cost, with a cordial and professional front counter staff.
Convenience for transportation and reasonable price. Staffs are nice.
The room is clean, the location is good if you need to travel alot, which is 30 sec from the hauptbahnhof and 3min. tram from Koenigsplatz. The reception are nice and speaks good english. Too expensive breakfast and no wi-fi at such business type hotel.
It was rather difficult to find the hotel
the room is clean, bright, quiet and comfortable. nothing.
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
Nice, Quite, nice facilities, friendly atmosphere no
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
They have a good structure and confortable rooms
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
Internet svc. was available only if you'd pay additonally.
Free parking in secure parking lot. Modern 'light and airy' feel to hotel. Excellent family room with second bedroom and proper beds. Breakfast buffet. Somewhat 'out of the way'. There was an open air bar / cafeteria just outside the hotel, but the general area seemed short on places to eat and drink. Reception is not 24 hours (your room key allows entry to the hotel after reception has closed).
a very good hotel, good location , very freindlay staff , the price is not bad . it needs an air condations , in the summer .
The staff is very friendly and competent, rooms are clean-nice bathroom/shower. Good breakfast. Plenty of parking. Excellent value for the money.
Hotel was better than I expected. Very clean. Comfortable room, comfortable bed. Great breakfast buffet included in our room rate. Free garage parking with direct access to the hotel. A couple of restaurants in the area. AC is not common in Germany and we stayed here during a very hot spell, would recommend that the hotel provide fans in the room to make the stay more comfortable during the summer months. Already planning on staying here again on our next visit to the area.
The hotel was very comfortable and the staff helpful and polite. Good Garage, free of charge, for the guests.
the breakfast 1- poor facilities you dont feel you are in four star hotel at all
Convenient location for my business needs (close to the motorway) with comfortable rooms and good food available all day. Staff extremely helpful and excellent service. No English language TV channels. Some rooms don't have a proper shower just a bath.
Clean & easy to find
The staff was friendly and the food was delicious - we enjoyed the breakfast included. We had booked a "family room" said to be large enough to accomodate 6-9 persons. What we got was 2 adjoining rooms each with 2 single beds and a cot. The doors between the rooms had key problems and the poor staff spent considerable time trying to get their keys out of the lock.
Breakfast, room size Position
Breakfast table was abundant and of good quality Rooms are old and very barren, TV only has german channels (a minimum would be Euronews, CNN, BBC), bathroom hot water was very long in coming.
T-mobile connections in the rooms TV is 100% german channels - no international channels. Rooms are very spartan.
very easy to access from the autobahn although I had specificly requested a room with twin beds, we were given a room with a double bed which stunk of smoke. After complaining the very kind girl from the receiption found (third time lucky) us a very nice room, but a cheaper category than I had originally booked. Parts of the hotel could do with some renovation. Had a fantastic massage - wellness area to be recommended.
The decor was a little less fancy than I would expect for a four star.
The showers were very nice, much different than most places in Europe. The large room was great with a third bed where the kids could sleep. The location of the hotel on the bus line was very convenient. The front desk staff was also very knowledgeable. The prices of food were too high for what we got. The breakfast was free, which was great, but the rest of the menu was overpriced with small portions. Also the bar was supposed to be open all night, but the staff closed it shortly after midnight.
The hotel restaurant was good. The design of the rooms
Logistic position The brakfast if not a choice. they charge immediately. the charge on credit card is dome at the arrival. people on the receipetion desk too fast.
Quite good location, good breakfast. Rooms are not very well equipped, you have to pay extra for everything. There is 1 computer with internet for the whole hotel.
My colleagues and I found the Hotel reasonably convenient and the breakfast enough to satisfy our needs Distance from HBF with no direct Tram route. Also lift in need of repair, temporary limit of 3 persons.
This place have two same hoteles. I hope stay hotel near the station, but I take to hotel from far staion. Maybe my miss take.
Unpretentious, but nice. Big room, good choice of food for breakfast. While not exactly central location, it is within easy walking distance from wherever you might want to go in Augsburg.
the very good value for money. Everything there was easy for access. We could walk to the city center in two minutes. Parking on the street free in between 6pm and 10am. no, everything was good.
Close to the centre of Augsburg No
15 mins walk from Hauptbahnhof is acceptable. Free internet access. Only 1 computer available for Internet
Receptionist was very helpful when I asked for extra towels and pillows, 24 hr bar/coffee available, free internet access Stains on bedroom carpet and seats, impossible to have a window open because of very loud street noise, buffet breakfast charged extra and expensive compared to breakfast in local cafes.
Additionally Car Parking costs of 8 Euros
Very friendly staff, hotel really suitable for family with two children
We like the hotel. Have stayed there several times for the last 3 years. The staff is very nice. The wireless internet could be for free. It's true that 5€ is not a high price for 8 hours of internet, but then again the feeling is much better if you don't have to pay for it. This is only a small remark for a very nice hotel.
Breakfast is good, Room is clean enough, Value for money No bus tub, only small shower booth.
Location was good when you travel for business purposes. The hotel was simple, but for the purpose I went there it was okay.
They are setup for kids and for a 2nd time made our trip to legoland easy and fun for the kids. Kids club our kids reallly like!!!
Very family friendly, the kids loved their own breakfast area and rooms were spacious and very clean. Only a short drive to Legoland (10 mins). Dinner is not served in the hotel, but there is a good Italian and Chinese restaurant just down the road.
Nice family hotel. We visited Legoland whic is about 10 kilometers away.
late brekefast arrival is a problem
Great facilites and a good location