Zihua to Mexico City
Pros: The flight was comfortable and smooth and the flight attendant was friendly. We were offered a free beverage since our plane was an hour late, which was nice. The temperature on the airplane was kept nice and cool--so nice when returning from a sweltering beach vacation. Overall a very nice flight and I was pleasantly surprised by the quality since online reviews are pretty bad.
Cons: The plane was running an hour late and we didn't find out until we had already checked in and were waiting at the gate. The compensation for the plane being an hour late should have included food of some kind as well. I can see ten or fifteen minutes being normal in terms of delay, but especially absent a real environmental reason for being late, the airline should offer affected passengers some other type of compensation beyond just a bottle of water or a coke.