Pros: Once boarding started it went very quickly and the flight was shorter than anticipated.
Cons: My second Air Canada flight was delayed that day and customs in Toronto is a complete nightmare. Will be avoiding that airport at all costs.
Sep 22, 2016
Pros: They took our carry-on bags before we boarded so there wasn't all of the time wasted by weak, fat people struggling to get their carry-on bags into the overhead bins - boarding went way smoother than the previous flight and it was stress free.
Sep 18, 2016
Pros: I like having a direct flight to Toronto.
Cons: Small plane over crowded with no where to put luggage. It is a miserable 2 hours.
Sep 14, 2016
Cons: At Toronto, employees need to be more understanding and more informative to the old people who are not regular fliers and are confused with changing rules and regulations. Old passengers need more help than they are provided. My parents missed their flight because they had a long wait for wheelchair assistance.
Sep 11, 2016
Cons: Gentlemen in the first row in front of us were told to put their huge rollerboard under the seat instead of gate checking. It left no leg room for us - the second row - and he was incredibly rude. Not the airlines fault except why wasn't he told to gate check?
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