Undisclosed information that cost time and money
Pros: That the plane could fly.
That the air hostess very kindly arranged for us to sit together after we'd been booked by check in desk to sit 7 rows apart.
Cons: Our outbound flight on Air Zim (JNB to VFA) was delayed by 2,5 hours due to "technical problems and a flat tyre"! What????Also, their planes look old and seem worse for wear inside and out. We saw flaking paint on seats and patched lining on the inner cabin walls.
Food offered: cheese & tomato sandwich. No on-board entertainment.
At departure (VFA to JNB), we were informed that we could only board after paying a departure tax of 50USD per person! This is ridiculous as taxes should be included in the ticket fare (as with other carriers).
We were not told about an additional stopover in Bulawayo until we were seated on the plane.
We'll never fly with Zim Air again.