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Recent reviews

• 4.0 Mediocre

  PEN SIN Flight 1727, Sep 26, 2016

  First and last time with Air Asia

  Pros: Pilots made a great effort to cut down the delay, kudos to them.

  Cons: No organization whatsoever in boarding procedures. No announcement made on the flight being delayed, only a message passed down from passengers at the very front. Plane was not cleaned and emptied of rubbish before we were boarded. Most shocking of all, the plane was being refueled while passengers were boarding. All in all, pretty appalling. I take budget flights 2-3 times a year and this is the worst experience I've had with budget carriers (including the European budget carriers with dirt cheap fares and sometimes non-existence customer service).
• 4.0 Mediocre

  LGK KUL Flight 6323, Sep 24, 2016

  Good when it's cheap, but cheap doesn't mean good

  Pros: It's good when u pay rm50 something, but later u will have to wait!

  Cons: Chaotic boarding, and of course, around an hour delay.
• 3.6 Mediocre

  SGN KUL Flight 527, Sep 22, 2016

  No advice that it was a low cost airline

  Cons: When i arrived at airport i was inform that y must paid us$ 70 extra for a 15kg bag(was the only bag for two passwngers)When i arriVed at airport i was inform that y must paid us$ 70 extra for a 15kg bag(was the only bag for two passwngers)
• 3.6 Mediocre

  KBR KUL Flight 6441, Sep 08, 2016

  Typical airasia

  Cons: Paying for water on the flight? Paying >60% of my ticket price to check a bag? Typical airasia gouging you wherever they can.
• 5.3 Okay

  REP KUL Flight 541, Aug 28, 2016

  Delay because of a passenger

  Pros: We had 30 minutes delay for a passenger to clear the immigration issue.

  Cons: Nothing special.

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