Hôtel des Augustins

The hotel is ideally located in the center of Aix, close to all points of interest in this charming town. You will step right out of this hotel onto the cobblestone streets of the old village, amidst a lot of activity of locals and vacationers alike. The nights are peaceful and quiet, and the windows kept our room silent and dark when we were sleeping.

The hotel is set right in the middle of the old town in Aix-en-Provence, and the building was once a convent in the 11th century. The lobby is stunning, with old stained glass windows, and the building itself is very charming. The lift/elevator is small, and the stairs are beautiful, steep stone. The hotel also offers a 24-hour security service and friendly desk staff.

Some guests have mentioned that the room was shabby and the lamps did not work on both sides of the bed. Additionally, the bedroom was described as old-fashioned and in need of updating. Others found the room to be a little on the small side, but big enough for their requirements.

The hotel communicated very clearly about parking, and where to go, as you cannot drive right up to this hotel. Most people coming in and out of the town were parking in the public lot nearby, which costs about $25 for 24 hours.

The staff of the hotel was kind and helpful. They were described as awesome, very pleasant, and welcoming. They made guests feel like nothing was too much trouble, and they were extremely helpful and friendly.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that rooms facing the internal courtyard can be noisy due to other guests' activities. If you're sensitive to noise, consider requesting a room away from the courtyard.

The hotel's central location makes it easy to explore the charming old town of Aix-en-Provence. Take advantage of the proximity to the Cours Mirabeau, museums, and local cafes for a delightful experience.

While the hotel offers various amenities, some guests mentioned that certain rooms may lack facilities like coffee/tea makers. If these amenities are important to you, it's advisable to check the room details before booking.

A few guests found the rooms to be smaller than expected. If space is a priority, consider inquiring about room sizes or upgrading to a larger room category.

The hotel does not have its own parking, and guests have to use nearby public parking, which may involve some inconvenience in unloading and loading luggage. Keep this in mind when planning your arrival and departure.

Embrace the historical charm of the hotel, but be aware that some rooms may have quirks such as small elevators and steep stone stairs. Consider this if you have mobility concerns or large luggage.

While the hotel offers breakfast, some guests found it to be basic and preferred exploring nearby cafes for a more diverse breakfast experience.

A few guests mentioned noise issues in certain rooms. If noise is a concern, consider requesting a room away from potential sources of disturbance or using earplugs to ensure a peaceful stay.

The hotel provides clear communication about parking options and limitations, ensuring guests are well-informed about where to park and how to navigate the area.