Daily cleaning, installation of cabin HEPA filters on flights to Aix-en-Provence
|March||Best time to beat the crowds with an average 5% drop in price.|
|June||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$836||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
You cannot fly directly to Aix-en-Provence. KAYAK recommends you fly to Marseille (MRS) (13.45 mi from Aix-en-Provence). From there you can rent a car or get a taxi.
The closest airport is Marseille (MRS) (13.45 mi). Other nearby airports are Toulon Hyeres (TLN) (45.92 mi), Nimes Garons (FNI) (54 mi) or Montpellier Méditerranée (MPL) (74.5 mi). KAYAK recommends you fly to Marseille.
Marseille Airport is 13 miles from the center of Aix-en-Provence. View on Map.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Aix-en-Provence with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Aix-en-Provence up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything good"
Pros: "One word EXCELLENT..."
Pros: "Efficiency once aboard"
Cons: "Long delay.No vouchers for passengers"
Cons: "I booked my ticket"
Pros: "simply everything was excellent"
Pros: "Nothing really!"
Cons: "Nothing to mention!"
Pros: "Excellent TV Screens"
Cons: "Row 30 had very little leg room. It felt like we had 30 inch pitch."
Pros: "Great crew, clean bathrooms, second baggage free"
Cons: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."
Pros: "friendly staff"
Cons: "encouraging passengers to do more social distancing at gates"
Pros: "My worst journey."
Cons: "Plane was delayed and boarding was a bit confusing at the start but then quickly fixed"
Pros: "The # of movies."
Cons: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."
Pros: "I like the price, quality, aircraft, staff, food.. everything!"
Pros: "Very nice love it"
Cons: "Very nice and love"
Pros: "I did not use any entertainment so I cannot review it. Overall a most pleasant experience. Will highly recommend."
Cons: "The toilets and bathrooms in the Ataturk airport."
Pros: "The staff went out of their way to make us comfortable as possible"
Cons: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"
Pros: "The food was decent"
Cons: "Too crowded and hectic. Not enough leg room. (and I’m not even a tall person to begin with)"
Pros: "Easy communication and promptness"
Pros: "High quality in.Biz.Great selections of food but wine a little scarce"
Cons: "More wine"
Cons: "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
Pros: "Everything was great"
Cons: "Increase entertainment options but it was still great just need more latest music"
Cons: "Movies varaiety"
Cons: "The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back...."
Pros: "Nothing am still didn’t fly because of Turkish Airlines in LA really now I have the worst time in my life because the stuff working they are not have heart and no patient only patient for money fees late really I’ll never leave my problems done I can’t believe now sir you texted me after long time to want what’s wrong with me by the way I recorded everything all the stuff and but u will see as soon I reported everything really if you have heart or just thinking after you know my story u will understand me I reported everything with agents and I was trying many many times to come one help me from turkey airline nobody care really you will see sir I’ll post all record to Facebook and YouTube and Instagram Twitter and also I have mybrother his actor and he do show in t.v Chanel and everyone in Egypt loves him so I’ll add this channel t.v like everyone they will see this sir not sir not ok what happens to me you still don’t know why’s going on but now am getting worse day by day nobody with me now sir I sitting with wheelchairs because my back it’s heart me can’t even walk and I lost 2 bags each bag have stuff cost more than 15000$ because it was 2 iPhone X and 2 HTC Vive And some clothes all brand new and play station sir I have all the documents to approve and I reported too anther bag almost 22000$ I have 4000$ cash and more stuff very expensive and the important things my paper work like very important because am CEO for Amircan OSHA Trasports and my tickets price and I paid another fees almost 200 $ don’t sir thinking I need this money sir money now doesn’t working with me when I back my family with wheelchairs really am never had this in my life and the first time I have Turkshairline Sir please be patient and listen to my story maybe u will feel me"
Cons: "Please Sir I need help am got tired I went hospital and I can’t walking now cause Turkshairline. This first time i used buying tickets for u and you give me ticket from turkey airline and am never been with turkey airlines before, it’s the worse company I had ever seen in my life I got tired went hospital because of this company am very very sad ,please helping me my issue I bought tickets from you and then I went to airport to check in , the officer she said your bags it’s very heavy so i Said that fine I’ll paying the fees for extra, she said can you go buy in store 2 bags and move your clothes I said ok that’s fine, I went there back after am done she said am late u can’t take the flight because am late 3 mins i told her you just said go move my stuff and back the first I had emergency my sister she is past way 4 days ago and she is my twins and I didn’t see her for 4 years ago and then she’s past away I wish you feel me sir a and I explain her my this, she was trying tell me pay money for taken the flight next day and she wasn’t care sir she didn’t tell me sorry about my sister she’s only keeping talking pay money before 6 pm because after 6 it will be too much, so I told her please take my card and charge me and let’s me takes my flight I have emergency please she went inside and she took my card and she’s Back said my flight it will be tomorrow and charge me almost 200$ I said I didn’t say I want flight tomorrow and I feel very sad and she’s don’t care about my feelings but she’s was very care about money wooow, the end of day I getting tired to even speak and I was very very sad like i was thinking buying anther tickets for another company but she’s ready charge me and I left from airport to home back then I came next day and I went check in it was all the stuff different people and the lady she said my bags it’s big go buy one bag and move some stuff in this bag, again I said please can you cheak in and charge me extra bag let’s me fly she’s very very mean to me I went store and the lady from the store she’s was remember me because I went 2 times the first day and yesterday and back to check in she said am late for 2 mins and trying pay fees for next day, I was crying I can’t believe this I trying to explain her I was her last night and I have emergency nobody care nobody have feel me how am sad I trying to speak with anyone to help me nobody like all stuff they want done work and don’t care about Costmuer I went to Restrount and back nobody there and when I asked where’s all stuff they are left I was getting tired I have bags I trying to fond some one helping me nobody i got too much tired sir I was hospital yasterday I had 5 bags and I lost 2 bag I have big problem now for my back I got tired my body and my mind I have recorded all the stuff and from turkey airline I want send u the record and then you feeling me I only asked for help please help me I want flight and I can’t even walk it was too much please I don’t wants turkey airline"
Cons: "They lost my check in bag and are offering no compensation whatsoever. I have to buy malaria medication and clothes"
Pros: "The staff, the comfort, the food, the green tea aroma scents in the restrooms. <3"
Pros: "Food and entertainment much better than any other airlines."
Cons: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
Pros: "there are a lot of movie"
Pros: "Everything was exellent"
Cons: "Lost my baggage and didn’t get any clear answer about it"
Pros: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Cons: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."
Pros: "Film selection, boarding process, amenities bag"
Cons: "Dessert very boring. Legspace seemed smaller than last experience on TK"
Pros: "мне нравится все кроме того что заранее до выхода в Стамбул неизвестен номер gate для полёта в в Одессу. В результате большая нервозность и много времени тратится на поиск этого номера, а потом -- бег чтобы успеть достигнуть место посадки вовремя."
Cons: "No entertainment at all"
Pros: "The food"
Cons: "Was late"
Pros: "The food and amenities were nice"
Cons: "Customer service was bad when checking in, the flight left late from LAX, almost made us miss our flight from IST, my friend's luggage was lost."
Pros: "Once you got past checkin the flight was fine"
Cons: "The checkin process was horrendous, people waiting for 40-45 minutes even though they were at the front of the line. Repeatedly we saw customers from other lines or no line at all being brought in to take our spots and checkin first with no explanation."
Cons: "The lateness of flights"
Pros: "The service and food was excellent. The entertainment choices was amazing. They gave me two decent-sized bottles of wine without charging me."
Cons: "They give you very little leg room. The seat in front of you touches your knees. After 8 hours in the same position it feels like you are stuck in a coffin or a primatial medieval torture device. The seat begins to hurt your back. You can't get in a comfortable position. You can't turn left or right. There's a little foot rest that gives you 10 minutes of relief but then that gets uncomfortable. If one of the people seated in with the inner row needs to use the restroom then the whole row needs to get up. It's cruel and unusual punishment. The airline just needs to expand the rows by 6 inches. Before you go bring a neck pillow and a butt cushion. Or better yet, pick a seat located in a front section that gives you more leg room. If you have the option then this should be a higher priority over a window seat. You will thank me for this advice."
Pros: "Every thing about it the food and what you supply for each customers ✅"
Cons: "Asked for a refund, Turkey is a hot spot for terrorism and Americans have been evacuated from this country. Airline would not refund or let me change names on my tickets. I will never deal with this airline again."
Pros: "Food, manner, lounge in Istanbul"
Cons: "slight delay on the outgoing leg"
Cons: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Pros: "The services on the plane were fantastic. We were offered drinks right after take-off and entertainment was available immediately upon boarding. The food was delicious and plentiful. Drinks were offered several times throughout the flight which was not my experience with a different airline for my return flight. The choices of entertainment were current and of a good variety. Great flying experience."
Cons: "It was too cramped!"
Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."
Pros: "The cue lines per zone are a brilliant idea!"
Cons: "Lost my luggage."
Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."
Pros: "The crew was helpful and accommodating"
Cons: "The flight was delayed, missed connection, and lost baggage. Subpar."
Pros: "FA kept bumping into my seat waking me up"
Cons: "Return the 777 to 9 across"
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "The crew was very careful"
Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Cons: "shuttle from terminal to plane takes a long time. Flight left late"
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Pros: "Service and crew are great"
Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Cons: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "Plane was comfortable and new."
Cons: "Nothing really."
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Cons: "Screen broke half way through flight. Food was poor"
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"
Pros: "Plenty of seat space"
Cons: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Cons: "only there were del;ay at JFK"
Cons: "They lost my luggage"
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Cons: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."
Pros: "The food, the facilities, the seat, everything."
Pros: "Complimentary entertainment"
Cons: "Major delays"
Pros: "renovated cabin"
Cons: "delay, boarding somehow inefficient"
Pros: "Overbooked our flight and we had to wait for everyone to board until we were confirmed we could go"
Pros: "Females flight attendance were mean , rude and careless. Our seats were dirty and the trays from the seats were disgusting, the seat in front to me was damage so the lady in front to me got me stock on my seat for the whole trip, i asked crew if thry can tell her to move lil forward cuz i needed to get up to bathroom after 5 hrs in a plane , flight attendanr say : no, try to jump"...the food was disgusting, chicken with God knows what it looks like vomit. Everything in that flight was horrible."
Cons: "Flight attendance services, food, seats and tables were dirty with stains etc."
Pros: "Boarding was vrry easy. Excellent service."
Cons: "Seats in premium economy difficult to adjust, not comfortable. Food ok only."
Cons: "Ground attendants forced us to check standard roller board suitcases to save space but there was plenty on plane and they were nice about it at first till you said not then they became particularly nasty about it. Very uncomfortable seats and not leg room."
Cons: "Poor entertainment system and only one meal options."
Pros: "The food was fantastic and the service too"
Cons: "The delay in Paris"
Pros: "flight attendant was professional"
Cons: "he flight was delayed for over 3 hours On top of the delay we were on the runway for over 2 hours Our luggage was not delivered after 2 entire days. After receiving our first two bags, the third bag is not not delivered (3 days without our clothes. This is the bag we paid an additional 100.00 for. On the trip over, the entire row of seats did not have the monitors working and the light could not be turned off (bright error screen on the entire 7 hour flight. After being stuck in New York (reasons beyond Delta's control so we are understanding of that) however the Delta airport crew (3 different sources, continued to give us the wrong information resulting in us staying in the airport an additional 2 hours after everyone else had left. Finally went to a 4th person who was able to resolve the issue within 5 minutes. This was the worst flight experience in my entire 50 years on earth. The level of incompetence with some of the Delta airport staff is beyond excusable. Even after our issue was resolved, the worse two of the lot were still giving out wrong information to passengers telling them there were no hotels in ALL OF NEW YORK and they would have to stay in the airport."
Pros: "As usual, great staff, no delay, comfortable seats. We were offered champagne, wine, liquor with our delicious meal and given a choice of 2 entrees. A complimentary pillow, blanket and headphone are given and all that in economy class!"
Pros: "overall terrible will never book with kayak"
Pros: "Iberia had a plenty of crew members and everything ran smoothly. Also, believe it or not, airlines, the little things really make a difference. It's nice to have a pillow and blanket in economy and decent meals with metal flatware. The video selections on Iberia are excellent too. A good flight that left on time and landed on time."
Pros: "Flight was operated by American Airlines"
Pros: "everything !"
Pros: "Friendliness, a respite from US bossy crew behavior. One felt as if stepping right on Spanish land. The female pilot was a pleasant surprise gave us flight info with a special touch and landed that giant jet as if it had been a kite. Super!"
Pros: "average , nothing outstanding"
Pros: "Nice and helpful crew on board my flight to Spain. Airplane seemed very old and outdated inside. No WiFi for international flight! A big negative. No TV's in chair nor automated food ordering. Made it on time and safe, which is important. I was able to pre- order a vegan meal for my flight which is fantastic...and it was very tasty. No seat assignment until just before I boarded plane. Very disturbing."
Pros: "Friendly staff!!"
Cons: "Plane was 3 hr late!!!!!!"
Pros: "The seating was tight. They never loaded my luggage. It took them 3 days to get it to me, over 48 hrs after reaching my destination. Absolutely unacceptable. Our experience with One World airlines in the past year has been terrible--Anerican, AirBerlin, and now British Air/Iberia. It looks like we will be going only Sta Alliance or independent airlines in the future"
Cons: "Still waiting for luggage 2 hours after flight arrived."
Pros: "Good was decent. Didn’t need to schlep big bag of snacks."
Cons: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."
Cons: "Loud people around"
Pros: "Iberia Premium Tourista is an absolute gem, don't overlook an upgrade from Tourista."
Cons: "The food is just marginal, but I wasn't expecting anything different"
Pros: "First time experience with Iberia. Very comfortable, friendly & good service."
Pros: "Left on time, arrived 40 min early."
Cons: "The food was the worst on an international flight (out of more than 30)"
Cons: "Maybe include vegan options for food?"
Pros: "The crew members were all very kind!"
Cons: "Unfortunately, the wifi was not working the entire 8-hour flight."
Pros: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."
Cons: "One of the shows I started watching on had one episode. Handmade tail?"
Pros: "Crew - all professional and helpful. We left on time/arrived early - no mishaps. Movie selection - excellent, made the time go faster for first flight. Very comfortable the first flight. Pleasant experience."
Cons: "Food was not so great. Too much fat on the chicken. The salad smelled off/bad and didn't look appertizing. the beverages too smaller cup/quantity given (hot tea)."
Cons: "I was Given different seat at boarding into less comfortable place - no explanation."
Pros: "Philadelphia to London"
Cons: "I requested a vegan meal weeks prior and the only meal without meat had a lot of dairy in it. Not enough water was offered as well. The flight was delayed boarding. The leg room is pitiful on the flight."
Cons: "Lack of legroom on such a long flight"
Cons: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"
Cons: "Missed connection from Chicago. International connections need more time to complete"
Cons: "Half way through the flight my screen stopped working"
Cons: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."
Cons: "No ability to do online checkin both websites were not working."
Pros: "Food was good, comfortable, nice happy workers, etc."
Cons: "FOOD WAS POOR."
Cons: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."
Pros: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."
Pros: "On the plane, the trip was fine. The trans-atlantic section of the flight was surprisingly spacious."
Cons: "The connection was too short in Madrid, so I missed my flight to Berlin and was stuck in the airport for 11 hours. No airport lounge. Kind of a drag after a 9 hour flight. Also they said that my luggage would already be in Berlin but it was not and now I am still trying to find it. Yikes!"
Pros: "My flight went smooth and on time. I think we were early. The service is impeccable. Most in-flight meals are pretty crummy if you get one at all. The flight I took wasn't packed somthere was plenty of room. Even if it was there was still a fair amount of space. The entertainment was way better than the ole " everyone get to watch the same thing. Wi-Fi, new releases, even some classic 80's. if you get bored on this flight you really don't deserve to fly internationally."
Cons: "I"lol have to fly them again and find some fault. They worked on my flight and my Mother flew with Iberia and had the same good impression."
Pros: "I am of average height -6 feet- and my knees were touching the seat in front of me. Not comfortable but not too bad either."
Cons: "Boarding was extremely chaotic."
Pros: "the boarding with 2 kids was super easy."
Cons: "we were not able to get a seat by the bulk head and so could no take advantage of the basinet."
Pros: "The codeshare system with American is so far from seamless! The messed up the seat assignment that I paid for and tried to make me feel like it was my fault! It was a huge hassle to change."
Cons: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"
Cons: "Doctor recommended not to travel but no credit given."
Pros: "The plane, food and entertainment were satisfactory."
Cons: "Outbound flight TO Paris was cancelled."
Pros: "We were given opportunity to upgrade to business. Totally worth it"
Cons: "Food was just ok"
Cons: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Pros: "Perfectly orchestrated flight with excellent customer service. The rhythm of the crew members was fun to watch."
Pros: "On time, no hassles. The flight went well."
Cons: "Didn't have any non meat food available on Good Friday. Apparently, the airline ran out."
Cons: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Pros: "Excellent pilot in challenging weather. His calf and reassuring demeanor was fantastic"
Cons: "No food choices on a 4 hour dinner hour flight Antiquated entertainment system $5 for earphones?"
Cons: "Left late, rude crew, very uncomfortable experience"
Pros: "Alcohol allowed for free. Friendly people"
Pros: "Had all the wine I could drink."
Cons: "The flight was too late for our connections."
Cons: "Really bad service from flight staff, they seemed totally disinterested. Menu distributed in business class was impressive, but once it was my turn to choose only one option remained. Odd it seems they had a lot of the cheaper ones, plenty of pasta, but very few servings of the other options."
Cons: "Rude staff."
Cons: "Sound was very poor. Earplugs hurt. Screen was blurry."
Pros: "that's it"
Cons: "Too much terbulance, no control over that obviously. But the seating was uncomfortable."
Cons: "how come to get one fly to porto and in middle way return because the plane had one problem that couldnt be fixed in porto . no team in porto fr fix it. and alll o need to do i lost in that day with advence prepafed but plane problem stuck me on that way ."
Pros: "Crew was extremely friendly and helpful. Boarding was quick and organized. Food was of very good quality especially dessert"
Cons: "Entertainment sYstem was very Limited for such a flight. Outdated with no flexibility. Leg room was not sufficient even for a 5 ft 4 inch person."
Pros: "Everything was fine. The crew seemed very friendly."
Cons: "So far I have taken about 8 flights with TAP and the food was always okay, but I was not particularly happy with it., since there are always many things I do not like. I would prefer simpler food"
Pros: "On time"
Pros: "The on-board entertainment"
Cons: "More food, more water"
Pros: "Smooth flight"
Cons: "More food, more water"
Pros: "The flat bed"
Cons: "The Captain made loud announcements waking you up"
Cons: "Easy checkin, friendly staff, nice quick flight"
Pros: "The price is affordable"
Pros: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Cons: "Train the staff to be nice and pleasant"
Pros: "Price. Service and food offered in the plane"
Cons: "The boarding process: everyone crowds into the line without regard of the grouping."
Pros: "The price!"
Cons: "Much more but with this price you can not expect much!"
Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
Cons: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"
Pros: "The only salvation was the entertainment choices. ."
Cons: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."
Cons: "Avoid Lisbon airport and TAP Air Portugal at all costs. A 1 hour connection at the inefficient Lisbon airport resulted in a 9HOUR DELAY. MISERABLE. Air Portugal didn’t allow adequate connection time."
Cons: "They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again."
Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."
Cons: "Left late, arrived late, missed my connection"
Pros: "The crew was generously serving me and the price was more reasonable than any other."
Cons: "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."
Pros: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Cons: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."
Pros: "Plane newish"
Cons: "No pillows. No blankets. No boarding drink. No hanging of coats. Food bad. No entertainment"
Pros: "The entertainment was good and the food was better than I expected."
Cons: "Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service."
Pros: "Everything from the custumer service, flight departure on time"
Cons: "Long waiting time for my connection flight but i booked it that way"
Pros: "Excelent fly! No deley! Excelent crew! Good food!"
Pros: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Cons: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."
Cons: "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Took a 7.5 hour flight and the entertainment screen was not working for anyone, as the system was broken. Will not be flying with airline ever again."
Pros: "Very good staff"
Cons: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"
Pros: "There wasn't anything special to like compares to other good airlines. I would say crews attitudes and foods were alright."
Cons: "Doesn't have a USB cable to charge the phone and there were no perfume or toothbrush for the long journey. Also no apple juice."
Cons: "The sound for the movies did not work at my seat or my wife's seat."
Pros: "car rental service SIXT"
Cons: "having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly"
Pros: "Wonderful customer service!!"
Cons: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"
Pros: "Seats felt smaller than most international flights"
Pros: "The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests."
Cons: "Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!"
Pros: "Decent staff on the plane"
Cons: "Could not move my seat the plane was very uncomfortable"
Pros: "Check in app"
Cons: "Non-reclining seats"
Pros: "The fact that children were served first."
Pros: "Crew and food"
Cons: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."
Pros: "It was a good flight overall."
Cons: "Boarding went smoothly, the food , beverage , and the entertainment was good."
Pros: "Friendly crew. Good info on delay"
Cons: "No offer of coffee in businesss when woke up. Still 35-40 before landing"
Cons: "bought a business class upgrade -- no extra leg space, no larger seats, were out of vegetarian option"
Pros: "Treat like a guest 2 great meals."
Pros: "All was planned, no surprises, on time and no hassles"
Cons: "Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets"
Pros: "Food and a good cabin crew on Brussels Air."
Cons: "No complaints"
Pros: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."
Pros: "Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge."
Cons: "I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!"
Pros: "Attentive helpful and cheerful staff: on time"
Cons: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."
Pros: "Great wheel chair service"
Cons: "Polite customer service agent"
Pros: "The crew were pleasant."
Cons: "Not enough beverage service. Only had the chance for 1 glass of wine with meal. Would have liked a water station set up so that you can help yourself whenever needed. Boring/very limited movie selection."
Pros: "Ok flight."
Cons: "My luggage bag was lost, which contained my entire life."
Pros: "Everything was fine"
Cons: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Pros: "in time food good good sleep multiple languages spoken by the announcer"
Cons: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"
Pros: "Nice planes"
Cons: "My luggage was lost and I still haven't received it"
Pros: "Comfortable seats"
Cons: "Food was rubbish"
Cons: "Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available."
Pros: "They gave us a pillow and blanket so we could sleep. They offered a good selection of movies and other entertainment. The airline staff was friendly and helpful."
Cons: "Seating was cramped but all airlines treat their three class clients like cattle."
Pros: "Due to horrendous traffic we got to the airport after check-in but before the plane took off, but they would not let us board and would not allow us to transfer tickets for even any fee. They will not let us use our return tickets either. Is this how you do business? I'm totally disheartened and disgusted by the lack of customer service or even care."
Cons: "We missed.our flight and no one would work with us to reschedule or refund even a partial refund. We missed out flight due to terrible traffic and now we are out $2500 this is terrible."
Pros: "The crew was polite."
Cons: "Food was bad. Seats not very comfortable. Food was awful. Very few movies in English."
Cons: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."
Pros: "Every person was friendly."
Cons: "Our flight was delayed an hour."
Cons: "Cramped seats, no video, paltry food service (the "continental breakfast" consisted of exactly one slice of banana bread). And lousy coffee."
Pros: "Crew was very friendly"
Cons: "No much choice of Movies in the entertainment program"
Pros: "Whatever positive experience we had was overwhelmed by careless handling of our luggage."
Cons: "Luggage nor sent from Brussels to Florence. On day 2 they had no clue where our 2 pieces were. Both pieces were bar-coded and there was. File complaint number did not help. we travel regularly and it has been many years sine we had luggage problems."
Pros: "Everything was generally good. Food was slightly below average."
Cons: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."
Pros: "Be on time"
Cons: "Food, no comfort, movies and music boring"
Pros: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Cons: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."
Pros: "We are not frequent fliers and I have been reading about legroom problems. Certainly not on Brussels Air. A delight."
Cons: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"
Cons: "The flight never took place due to a delayed flight from Hamburg to Marseille"
Cons: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."
Cons: "The on flight entertainment and the very few meals. (In the second flight, there was not even offered coffee!)"
Pros: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Cons: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Pros: "Nothing out of the ordinary"
Cons: "Wish there had been a place to plug in phone or other USB stuff"
Pros: "Excellent staff"
Pros: "Flight was on-time"
Cons: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."
Cons: "Seats had no cushioning on bottom or back"
Cons: "Baggage handling"
Pros: "We don't know. Ask our suitcases. They arrived in Venice and we were in Athens."
Pros: "The flight attendants were friendly; food was decent; seats were not that comfortable and a bit too close ; in flight entertainment was okay; bathrooms okay but could be cleaner"
Cons: "uncomfortable poor video selection"
Pros: "Crew was nice"
Cons: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."
Pros: "Great plane and a crew,"
Cons: "the most uncomfortable seats. A tourchere to seat for ý hours."
Pros: "The NY people working for the company were great. The flight attendants polite."
Pros: "The crew members were polite. Enjoyed the food and the entertainment."
Cons: "It took too long to have to wait to be transferred to the area in the airport where we would be flying from."
Pros: "Tight squeeze, otherwise a good experience."
Cons: "Food: fish or lamb the only 2 options for the meal... seriously?!? TV: viewing angle so wide that I could't sleep if the person next to me was watching a movie Seats: too narrow when compared to other airlines No individual fan, only seat light... It's 2016 folks!"
Pros: "Excellent inflight crew."
Cons: "Chaotic boarding - after 1st class, travelers with young children, no organization or boarding by sections, causing the process to take much longer than necessary as people were blocking aisles loading overhead luggage while those seated further back in cabin had to wait."
Pros: "Departed ahead of schedule and got airborne within minutes, unheard of at JFK around 6.30PM! Quick flight smooth landing, friendly service reasonably comfortable seat for coach class! Bagage service was quick too! Was out of the terminal 1 hr ahead of schedule!"
Pros: "We liked that it was a direct flight from Brussels to JFK. Flight was on time."
Cons: "-My husband and I were forced to sit separately (despite having same reservation number). The crew and check in agents were extremely unhelpful in resolving the situation. -Food was terrible. Quite disappointing when you compare it to our recent flight with Turkish Airlines. -monitors said checkin was open. But when we went to the counter, checkin had not started + 40 people were waiting. We had to wait nearly one hour for the checkin to begin."
Cons: "A flight attendant got upset and gave additude because I unknowingly threw garbage in a recycling bag, trying to help them."
Airlines flying to Aix-en-Provence have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Aix-en-Provence
Masks required on board, masks provided on flights to Aix-en-Provence
Social distancing seating
Middle seats unavailable to book on flights to Aix-en-Provence
Testing for antibodies, testing for symptoms for flights to Aix-en-Provence
Waiving of change fees. Search flexible flights to Aix-en-Provence