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The drinks and the open buffet for al day and night long the room was mislocated and the hotel facilities were so far and you have to do a lot of walking and it was like you are in a maze. Concierge was the worst I’ve ever met he should be in plumbing business not in the hotel business he was sooooo rude and the lady in check out desk at the other building orang one did not say good bye she said ok you can go now it’s like we were in a police check point, other than that everything was cool
Huge area, tremendous number of facilities on the territory for visitors of any age, beautiful pierce with sunbeds Food and variety of drinks was a lot, but the quality was so-so. Too many girls - "professional tourists" in the hotel on May holidays
There are very delicious and a variety of restaurants. The rooms are comfortable and hotel has amazing atmosphere. Turkish bath is perfect especially after an exhaustive swimming day. During the nights they have very entertaining open disco (alara). animation team was very poor and unorganized. i was there in october and animation team told me it is different from june to september. so if you wanna join the activities of hotel, it is better to go in july or august. in october, more than half of the animation team were already left. i reserved 2 bedroom-villa but they gave me 2 bedroom family house(aile gol evi) instead of villa. but for the price that i paid, i didn't complain about it.
The hotel is excellent. Food is great, Entertainment is outstanding, and rooms are comfortable It is far away from Antalia airport
The entertainment team was excellent. With out them the holiday would have been boaring because it was out of season. Thank you to kadriye,farie and maytap The people from the comference made us feel intimid'ated especally having to eat in the same restarant they was rude pushing, shoving and arrogant. We could not get a drink in the lotus bar because of them. It seemed like they was more important than the holiday makers.
The location and ambience was good, The Concierge, Ummut and the Red shirt Bartender was very good. - The Aircondition system is very bad without cool and also it makes lottsa noise and we had to shift our room. - The food at the Fish Inn was cooked very badly at first.. then also we found a Loong Hair in it. - The bald headed reception does not smile and also when we checked-in he asked us to find our own room which was wierd.
Just in front of the sea. Good location. Personneel for buffet breakfast not active distributing coffe, tea, juice. Organisation to be improved.
Guest relation manager
The Hotel is ideally situated near the old town and with side sea views of the bay. Very confortable and excellent service.
New building with elegant architecture; clean and well-equipped rooms; service-minded staff; excellent spa and fitness facilities; very good food. Walking distance to a lively promenade area (Işıklar Cad). The building is tightly surrounded by residential buildings: most standard rooms have only partial sea view even on higher floors. Management employs a strict advance collection policy enforced by a room locking mechanism, potentially offensive to uninformed customers.
Location and staff AC was not working
The staff was very friendly all the time. They all spoke at least some English, even cleaning ladies! The hotel is very clean and service in the pool area very good. Every morning around 9 o'clock I was woken up by a lady who came to check something in the room - I never found out what. It was not the cleaning yet since she came later. Then a third person came to check the minibar. All these interruptions were not nice since I was having a holiday and wanted to sleep late.
nice location but service is poor and late. they billed us for mini bar items which we did not use even after we complained they did not listen and they insisted on chrging us we think their employees on the floor housekeeping for example used these item(we do not have childern) and we had tp pay.
Vey peaceful and quiet hotel with nice view.
rooms are old. apperantly there are refurbished flats but not offered to reservations through booking.com for booking.com prices are well discounted.
The view of the rooms were awesome! Hotels rooms reaaly need renovation. They maybe so stylish and pretty for mid 1990s but today they look very old and and for a place as expensive as Dedeman this fact is unbelivable. Also the disco makes it impossible to sleep.
Hotel was too good and fairly priced. Rooms are very clean and have all the necessary amenities. I have got the sea view room. Hotel was awesome waterpark and good swimming pool. Location is very claose to city centre and all public transport available near the hotel for roaming around the city cheaply. Hotel staff is very good but in one or two instances, need to be bit more courteous with guests. Make sure you have ample time before you enroll for a sight seeing trips with the hotel. I have enrolled for a rafting trip with the hotel and the hotel have promised that I will be back by a specific time. I need to catch the flight to Istanbul. But the sightseeing service provider was really bad, I nearly missed my flight. I spent extra money and took stress. Really bad experience in that sense
Food at lunch no
Good service, no need to carry your towel, well maintained facility, perfect breakfast, many good activities (spa, massage, sauna, diving, luxury club and dining, rocky swimming area, big waterpark, inner and outer swimming pool)panaromic view, easy accessible location, helpful staff, discount offers for diner, cheaper beverages compared to other 5-star hotels. Size of bathroom, not including dinner.
Very well staffed and friendly hotel, and good food for an all-inclusive resort.
Excellent hotel. The price had included everything (food, beverage, facilities, ...etc). Stuff is nice.
We really enjoyed during one week stay in Delphin Diva Premier. We wish to come back again . I recommend this resort hotel to my friends. Entertainments ,food and other facilities were excellent.
We liked the quiet location by the beach but still very easy reach of the city. The cafeteria-like restaurant and the crowded and chaotic Kurban Bayram dinner
Nice locations, 50m from beach, but small bathroom. Generally, quite good for couples.
I really enjoyed my stay in Sealife Sotel, with excellent staff, comfort and food. Location of hotel is properly chosen, with amazing views of sea and mountains. This was the best holiday in my life......
Everything, This was a very nice hotel. We stayed in a family room which was spacious and super clean. The All Inclusive service is very good. Entertainment team is nice, not too pushy, and creative. I recommend this hotel for its price The staff is very young and inexperienced.
The cuisine was wondeful, especially desserts. The personnel was always helpful and friendly, they even allowed us to use UAI plan before we checked-in and after we checked-out. We would reccomend this hotel for those who prefers to eat, but not for those seeking something more than that. The territory is rather small, smaller than we understood from the comments. The rooms cannot be rated for more than 3 star hotel, and the housekeeping service was the worst we'd ever experienced. It seemed that the maids took only tips and did nothing else. If we'd known before, we wouldn't have stayed at this hotel; there are much better places for almost the same money. The sea was clear and wondeful, but the stones on the surf made going into and coming out of the sea a torture. Think twice before coming here!
A very plesant atmosfhere, a true summer holiday....many oportunities to have fun but also to relax after....an exceptional enterteiment teem, friendly personal and good food...looking forward for another holiday
frendly staff and u can make relationship with other persons food good animation team must be fair with arab
I stayed with my friend and the value for the money was good. Pool and beach and spa were excellent. Obviously the location is far from the city (we had a rented car which fixed that problem). The balcony was not really to the sea and there were no chairs there. We stayed in a family room, and website showed a large room with two single beds. However, we had two separate rooms with queen size bed and an additional single bed. Not what we thought.
Cleanless, very good food, helpful staff, fantastic swimming pools, Mediterranean sea very close to the hotel. Comfortable room for two adults and two kids. When had something to complain, the staff reacted quickly and put the things all right. Taxi service was on line front of the hotel and security guards made our feel relaxed. Actually small details: we didn`t get any kind of hotel manual, which would have been a great help. Usually hotels have hanbooks in their hotel rooms, but not this time. Some Russian tourists were noisy but when we complained their noisy behaviour to the hotel managment, it stopped.
Food was decent and of good quality, rooms clean and pretty. Very kind staff :) (big plus) good location. Pluses did outweigh minuses Drinks were to be honest terrible. I thought it was an exaggeration but no. We even paid 10 euros a drink to get premium thinking if would help ....it didn't but we got some fancy straws. Also because we only stayed one night we found out after checking in we could not go to a la carte restaurants which we had looked forward to because you need to reserve 24hours in advance. Very disappointing.
Very nice staff to deal with, specially Ofuk and Moustafa at reception, also very nice animation team Poor A/C system !!
in general a decent hotel with all the characteristic of a relax holyday the hall with a Mediterranean restaurant to uncomfortable
It is clean, comfortable and a nice hotel. The breakfast was delicious.
It is a little bit expensive but it deserve the price. After you stay there you do not care the money you gave.
Every thing was very perfect; Specialy the water park next to the hotel wich is free for hotel residence. It was the best hotel that I've seen in turkey.
beds at pool and the beach The paid wi-fi and no manager speaking russia
funky hotel, good facilities, original design, great staff, good location great range of breakfast - only had pastries but didn't think they were that good. beds - fun design but not that comfortable as very hard.
I appreciate the staff being young and attentative. The service attitude is correct. It's kind of dull, not the design but the general atmosphere; it's like living in a modern exhibition. Hillside Su needs to spice up to get interesting!
avrything was ok nothing
design of the hotel, friendly staff, great breakfast, total experience they did try to charge a bottle of champaign to the mini bar bill, although we did not even touch it. but they changed the bill after our complaints, so no problem in the end.
hotel staff and services. shuttle time table.it was only one service per day and you had tto book.10:30 departure from hotel and 5:00pm return.There were no sightseeing tours for individuals.
All inclusive did not have to pay for anything. Had several al a carte restaurants. Good selection of food Having to book a la carte restaurants the day before you wanted them. Rooms sometimes not cleaned until late afternoon. Only 1 bottle beer and 1 can of beer in minin bar, plus soft drinks. No spirits or wine. Not good when we don't drink beer.
The staff were fantastic, the level of service was very good, the spa was extremely good and the staff were very professional. A huge variety of activities available to keep children of all ages entertained. It also felt very secure at the hotel.
A La Carte Restaurants, Food was very good overall. Service by most staff was very good. Swimming pools very nice. Friendly and helpful staff Poor Internet in room, it works for 1 week then packs up. Have been here 4 times and the same happens after a week. Have mentioned this each time but nothing changed!
Location and hotel facilities are just perfect , stuff are very helpful it is not a major issues but just small notes , baby cot was not clean , we asked room service to clean the room at 5:30 PM and now one came till second day in morning
food;comfort entertainment poor for quality of hotel
Food was wery tasty, SPA was exellent,staff was wery polate end helpfull.Concerts on the stage was exellent an every evenening new. Gays from animation team sad to my 18 years old son that all nice girls in hotel are their.
The Concorde was a lovely hotel with courteous staff, good food, beautiful/clean pools and nice/sandy beaches. I was very pleased by all accommodations. It was also relatively close to the city of Antalya.
It was very comfortable and liked the idea of having an all inclusive package, so one didnt need to step out of the hotel.The outdoor layout and pools were lovelyThe spa was a delight.
I liked smile of staff, the outdoor areas, garden, restaurants and the buffet. I did not like the mini-bar content which only contained some concentrated juices and beer. Although it was all inclusive, but even the quality of spirits served at the bars and restaurants was not high. I received a seaview room but just opposite to the lifts which was noisy in the morning and was not the best available room I presume.
Friendliness of staff and situation of hotel. Amenities were good. nothing in particular
Very nice staff in the restaurant, great and varied food. Clean hotel, nice entertainment staff. Close to the Tat golf course, Very good priced. Quite far from city and shopping, rental car is advised.
hotel staf and services
Garden and beach Behavior of the staff is not good..They are lazy, speak only russian language.
Staff were amazing. Lost my handbag one night and it was returned with my camera to reception which I was surprised by. Exceptional service, especially the 'animators' - Macha and Mehmet were great.
a lot of things to do service at dinner
Nice, clean, not crowded beach, nice hotel, great variety of food offered Staff doesn't speak English at all, rooms overlooking th sea overlook also to the stage which is disturbing, no sleeping is possible because of the evening shows (the presenters ar e very low level)
nice beach, location, restaurant hard beds, double room is single beds lined together...
1.Beautiful well-groomed green territory, 2. Clean beach & sea, 3. Open terrace in main restoran, 4. Big comfortable room, 5. Italian restoran 1. Hotel Staff often speak neither Russian, no English, 2. Servise is not veru good (personnel is nervous and overload)
Relaxing Is not typical for families with younger children
Staff was super nice. Hotel was clean and service was excellent. There was hairdresser in downstairs, but there was never anybody working.
smiling faces of staff, garden and pools
The staff were fantastic from managers to pool cleaners everyone did their best to make you feel welcome.
The all inclusive drinks were 'offered' by waiters regularly. There was ample seating and staff available at all times which I found more relaxing than previous all inclusive hotels. Finishing touches were good by cleaning staff which made facilities seem a little more special One side of building eg- rm 8121 was in the shade most of day and is currently next to building site for huge new hotel.
Not too close and not so far from the city and airport. Has own sandy beach. Friendly staff. Aqua-sliders for kids.
Food, Friendness of Staff
Good 5 star hotel for holiday and relaxation good spa and massage variation of food was good for 5 star hotel and based on price everything was normal and good but manager and staff was horrible We book 2 double rooms for 2 family and request for 2next each other rooms but staff of reception in arrival time was very rude and can"t speak english he give us 2 rooms in 4 and 6 floor that was so discomfort for us and tell us I can"t help you because your booking belonged to www.booking.com , you must book directly from hotel site !!! and after that we saw empty rooms in both of floors . animations was very loose and no funny
The service was great, the food was good for an all-in (varied choice), private beach We didn't like the view on a construction site, to many Germans (even the service was done in German, then Turkish), the hotel looks a bit worn. The available information on local activites (in & outside the hotel) was very limited (just a copie of a list).
A trip of a life time. Very nice hotel with exceptional facilities. From swimming pools, bars, gardens, restaurants, to the beach and water sports, all were very satisfactory. Food is very good and variant. Only problem is the rooms are a bit too small. We booked a family room (which should be a bedroom with a sitting room, and we got one room, Double bed, extra bed and a couch.
Entertainment was very good. Hotel staff makes you feel at home. Very friendly atmosphere and food was very good too.
Good food, nice personel and professional massage powered by girls from Bali.
The all inclusive terms - nothing to worry about, just relax and enjoy holidays. The so called triple room was actually a double room with additional bed, so it was kind of cheating. There was no bowling, which was advertised on the web site - another cheating. Very old, rusty and poor fitness equipment. Faulty Wi-Fi connection.
I changed my room twice. At the end I got a room with a wonderful view of the sea. The quality is below 5 star rating in my opinion. The standard rooms are small, the quality of the food is poor. It is an all inclusive hotel. Therefore a sacrifice is made from quality to get the quantity.
Staff is realy good. Meals on open buffet are very delicious and varied. There is nearly zero sound insulation between rooms.
price quality ratio and very attentive reception people lobby and restaurant service could smile a little bit more.
foods were delicious and waiters were excellent everyting was good
services prices for water sports
Food was excellent as always. smokers smoking in garden just in front of the rooms making noice in the night was disturbing very much.
Amazingly friendly and smiley staff. The prices of the spa... ridiculously expensive! And they resist to accept credit card payments in order to avoid paying commission. They prefer to drive you 20 km to the nearest ATM machine and let you withdraw the money... in Euros, of course!