Albena Hotels

Ultra all inclusive.

Very good ralitsa hotel we hope will return. it was very nice and many facilitis,the poor was great .go ahead!!!!!!!!!

checking in after 2 pm;more fair would be 12:00, with lunch also in the arrival day

Excellent location, very close to the beach and the center of the resort, great animation program for children and entertainment for adults, nice pool, good food.

Could not drink the beer or the wine. Poor cleanliness of rooms and restaurant. Weird smell in the lobby.

It is a very good hotel, located on the beach, very close to the natural reservation Baltata. As it is the last resort on the southern part of Albena, it is a quiet place. The services are high quality and there is a lot of good food to eat. Each day there are new dishes so the food is not boring. If you look for a quiet place with good food and service this is what you are looking for.

Nice looking rooms, quiet

Bad food. From 8 people in our group, 6 were suffering from food poisoning (very severe diarrhea, vomiting). Most of the vegetables had at least strange taste (sour). Very little variations of food type, and general impression of bad food.Glasses were always smelling like they were not so well washed. Parking is a nightmare. I spent 30 minutes driving in circles, so I can find a spot where I can leave my car for unloading the luggage.Then I had 2 spend 2h in the evening, literally hunting for a parking place.And parking is paid! TV stations selection is poor. It did not cover my needs at all. Mostly Bulgarian and German stations, that are dubbing most of their broadcast. If you do not speak those languages, then there is nothing much left.

Food has been excellent.Location is spot on.

location.

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The location was excellent, close both to the beach and the center of Albena. The food was very good, every day was something different to choose from, the pool was very clean, the beach is excellent with fine sand. The rooms are cleaned daily, the sheets every 3-4 days (only once per stay), the towels daily if used.

The hotel is pretty old, the bath tub was rusty, the towels are pretty used (they need same new ones), the bath amenities are basics (no body lotion). There is no all inclusive bar on the beach, so if you want a beer you have to go back to the hotel. They could really place a bar on the beach.

I enjoyed my stay at the Kaliopa hotel, and I would certainly stay there again. I believe that it is an excellent value for the money. My stay was for 3 nights in September, in a double room on the 2nd floor, with a balcony, and a view towards both the pool and the beach, with breakfast, included. The hotel’s reception staff were all pleasant and courteous, and their English was fine. My room itself was simple, not fancy, but was fine, and most importantly, was clean. The hotel’s location is excellent – right on the beach, and you have the use of an umbrella and adjustable/reclining chair to lie down on, provided for free by the hotel. The buffet breakfast (about 3 minutes’ walk to Amelia restaurant) has a really great selection.

A few things to be aware of: (1) In my case, I was told that the rooms are cleaned only every other day (which did not bother me). (2) There was confusion over the currency required for the final bill payment. (When I checked in, though I had booked in Euros, they said that I had to pay in Leva. But, when I checked out, they did allow payment in Euros.) (3) You should try to have all of the Leva that you will need for your entire Albena stay with you, prior to arrival, because an artificially low exchange rate has been set in all of Albena, for at least the USD/Leva & Euro/Leva exchange rates. (Once you have arrived in Albena, you can still get the market exchange rate at one of the banks outside of Albena (E.G., in the nearby Balchik)

Close to the beach, good entertainment for children, big refrigerator, nice seaside view, useful small kitchen.

The floor was cold without carpet

The food was very good, the hotel was very clean, the animation team did some nice games.

The hotell staff are treating romanians badly.

we enjoyed the location, the hotel is located directly on the beach and we were also able tu use the big pool of hotel gergana

food wasn't really good, seeing other guests almost fight over it, didn't make it better either. sheets and towels were poorly changed. staff was rather unfriendly. we had to call the reception and go personally there 4 times in one day just to have our towels and bedsheets changed, which was then made around 11.30 pm. we were there for one week; three nights during this week, from 11 pm til 5 am we did not have any running water. there was also no running water during two afternoons. i don't think that there's anyone who can enjoy that, thinking you can't even use the toilet because you can't flush afterwards, not to speak about taking a shower when you come back from the beach or a walk later in the evening.

very low quality of food,nothing was fresh ;you can eat the same dish every time of the day,no fruits at all;we paid a different price than our reservation

the bathroom

The hotel is situated right on the beach. 30m. from the restaurant to the sea.

Our room was cleaned on the 5th. day and even then the towels haven't been changed.

it's in the quiet part of the resort; the pool was ok; overall it was ok for the money we gave

the food could have been much better and I didn't like the the queus during lunch and dinner

A comfortable hotel with good although basic facilities and friendly staff. All-inclusive deal is excellent value for money, food is very good, big choice, well cooked, always plenty available and lots of fresh fruit. Room was good size with small balcony, very clean, with air con. very pleasant park surroundind hotel, good sized swimming pool for swimmers (depths from 1.70 to 2.00 metres) plus great childrens pool. Excellent sandy beach. Perfect place for family holiday

The distance to the beach was about 400 metres as described in hotel info but what was not mentioned that this included 165 steps back up from the beach to the hotel. Good exercise but not good for physically challenged.

The main lobby is clean and recently renovated, the reception staff is fluent in English and helpful.

1.The cleaning ladies should do their job better and should deffinitely use antiperspirant deo-stick or at least water & soap. 2. We stayed in similar hotels in Albena in the past 2 years and the room services were superior. In Hotel Panorama during our 7 days holliday the bed linens haven't been changed ever. 3. The meals ar served at Kompass Hotel and the quality is rather poor. I don't reccomend this hotel, but Hotel Orhideea (3 stars as well) where we have stayed in tha past 2 years and felt much comfortable (rooms, services, sport facilities, food)

I liked the pool

Sport activities, overall design of the facility and the restourant, daily entertainment.

Extreme noise until early morning 4-5am by people allowed to dring outside of the lobby, below ouroom. We were told all rooms are noisy. Food in the restourant blant, our kids got sick as many other kids, might be related to the food. Room was not cleaned one of the days. Two double beds were actually one single and one double. The extra bed was a foldable armchair, not comfortable.

Clean pools with more trees around

Not much diversity on food

Near to the beach and Albena is nice.

The food was not good. My kids even became stomach problems. Only the bulgarian jogurt was always nice.

The relaxing felling and the coffe bar and cleaning off the room and the location.

The food was good but if stay 10 days or longer it was always the same main corses at lunch and dinner.

Nice place for that money, all inclusive is on the level

Poor cleaning service, the day before we set off they took out the old towels and did not bring clean ones. No complains helped.

The pools are excellent, suitable for all ages! It's a very nice and relaxing location for families.

The room could be cleaner.

The staff was really nice, good food, good entertainment, nice pool areas

Not enough night activities

The big pools, big restaurants (at the hotel and at the beach), animation team, lots of trees and gardens surrounding the hotel.

Room too small in Ralitsa sector K.

Hotel well located, very close to the beach, good food, nice atmosphere.

Not very spacy rooms (double ones), service not always friendly, no indoor pool.

All the rooms have sea view and the food is very good and diverse. Great family hotel.

Low quality drinks

huge room, very comfy, pleasantly decorated, close to the sea, nice breakfast and dinner with many options to chose from, pleasant lobby bar with an excellent bartender

a strange situation - a chambermaid knocked on the door and decided to lecture us how we should have used the "extremely expensive" tea facilities. to be fair, the rest of the staff were very polite and helpful, but this inappropriate for a "grand hotel" experience has put a new face on things

The spa facilities and standard of accomodation was first class. The food was also good and the hotel was really well managed and very good value for money. The hotel would be considered of a high standard anywhere in the world and I would have no hesitation in recomending it.

Resort was almost entirely closed in October only two hotels open and no bars or restaurants. we did however have a superb beach almost to ourselves.

Location which is optimal for a family with children. Too bad it has a lot bad points. I would not recommend it unless significant improvement is proven.

Arabela is a 2 star hotel in terms of staff and utilities. Location is very good for a family but too bad that the services are so poor. No value for money at all. I recommend a quick and significant improvement of staff behaiviour and services like room cleaning, hospitality, etc.

Great value, good food and drinks (all inclusive). Excellent entertainment team!

The hotel staff were very helpful. It was a great location near the beach and near restaurants and shops. When the toilet broke, they send someone to repair it right away.

No complaints

Beach Hotel

Small rooms

The location and the breakfast are really great!

If you wanna really enjoy your vacation at the sea side, then this hotel will not be the right place to stay... Not clean (cockcroaches!), bad smells. The stuff let you feel, that your problems with the hotel are yours, not their... This hotel needs a renovation in every meaning.

I only liked it is close to the beach, in rest..... nightmare! Mi-a placut numai faptul ca hotelul era aproape de plaja, in rest...un cosmar!

I did not like anything, absolutely anything! A filthy hotel, when I mean filthy, I mean it stinks like piss both in the room and the holway! The hoteh has nothing to do with 3 star clasification, not even with 2 stars! I do not recomand to stay there! Nu mi-a placut nimic, absolut nimic! Un hotel imputit, cand spun imputit ma refer la faptul ca putea a pisat, atat in camera, cat si pe hol! Hotelul nu are nimic de-a face cu clasificarea de 3 stele, nici macar cu 2 stele! Nu va recomand deloc sa va cazati acolo!

good services, nice location

I like staying in that hotel. It's worth its stars - the service is fair.

Very good positioned, with immediate access to the beach.

The restaurant needs to be tidier. A new furniture and ventilation system (air conditioner) are required.

nothing

good breakfast

staff unpolite (mainly cleaning services)

Good breakfast!

Cleaning personnel is unpolite. Then on website check-in is 14:00 but I had to wait mar than 1h and half to check-in.