Royal Extended Stay

The high season at the Royal Extended Stay Alcoa is in November, while the low season is in August.

Some guests have mentioned concerns about cleanliness, including dirty rooms, stained sheets, and unclean bathrooms. However, the hotel has enhanced cleaning and daily housekeeping to address these issues.

The hotel offers amenities such as a mini fridge, microwave, cable TV, free Wi-Fi, and parking. Additionally, there are laundry facilities and a 24-hour front desk for convenience.

While some guests have reported issues with customer service, such as rude staff and unaccommodating behavior, others have praised the friendly and accommodating staff.

Guests have expressed concerns about the quality of the beds, including old and uncomfortable mattresses. However, the hotel offers non-feather pillows and increased accessibility for comfort.

Several guests reported that the rooms were in poor condition, with issues such as broken amenities, cleanliness concerns, and maintenance issues. It's advisable to carefully inspect the room before settling in.

Some guests mentioned missing amenities such as towels, washcloths, and toiletries. It's recommended to confirm the availability of these essentials upon check-in to avoid inconvenience.

Due to its proximity to the airport, guests experienced loud noise from passing planes. Light sleepers may want to prepare for potential disturbances during their stay.

Multiple guests expressed dissatisfaction with the cleanliness of the rooms, citing issues with stained linens, dirty floors, and unhygienic conditions. It's important to prioritize cleanliness when choosing this hotel.

Guests reported discrepancies between the advertised room features and the actual amenities provided. It's advisable to double-check the in-room facilities to ensure they meet expectations.

Some guests highlighted accessibility issues, including limited electrical outlets, malfunctioning appliances, and security concerns with room locks. Guests with specific accessibility needs should take these factors into account.

While some guests praised the friendly staff, others reported rude or unaccommodating behavior. It's recommended to approach the staff with any concerns and to manage expectations regarding service quality.

Several guests expressed disappointment with the overall quality of the hotel relative to its price. It's advisable to carefully consider the value offered in relation to the room rates.

In case of dissatisfaction with the hotel, it's advisable to have backup accommodation options in mind, especially considering the varied experiences reported by previous guests.

Some guests raised safety and security issues, including the presence of questionable individuals and concerns about the overall safety of the property. It's important to prioritize personal safety and well-being during the stay.