Located half mile from McGhee Tyson Airport, offering daily shuttle and Stay and Fly packages. Adjacent to Star bucks Coffee House and Ruby Tuesday restaurant. Free hot breakfast featuring fresh hot waffles. Onsite amenities include exercise room, indoor heated pool and hot tub, business center with computer access, meeting space up to 30 people and onsite guest laundry. Guest rooms have microwaves and refrigerators. Deluxe whirlpool suites and heart shaped hot tub suites available. Just a short drive to Knoxville, Oak Ridge, Cades Cove, Great Smoky National Park and air National Guard Base. Verify hotel name and All Comfort Suites are smoke free.
Pool and hot tub
First put me in a room that had no power on one hole side of the room. Put me in another room and I went in put the lights on an a woman was in bed sleeping. Gave me another room and the sink was cracked and leaking .The coffee pot did not work.
The night staff was not available when we both called and went to the front desk to complain about noise coming from the room above us. Seeing the front desk employee smoking outside in front of the entrance when it is a non-smoking environment.
Clean , easy access to the airport, comfortable .
24 hour pool/ hot tub
The staff was very rude, our room was aweful. There was water damage on the walls and ceilings, dirty dishes in the fridge and the bathroom looked as if it j ad not been cleaned
The location of the hotel was very good. The staff was very accommodating and the morning breakfast was excellent. Not only did i have a choice for a continental breakfast, but also a hot breakfast choice.
I think that the hotel has been there quite a while and is in need of some maintenance. The wallpaper was very dingy, the carpets were clean, but needed a good cleaning again.and the bathroom sinks and bathtubs could stand to be updated.
Staff was unbelievably accommodating. They shuttled us to and from the airport, and when one of our family member's flights got cancelled, they went back to the airport to pick her up and brought her back to the hotel, even though it was around midnight!
Not much within walking distance. There is a Starbucks and a Ruby Tuesday, but you really have to get a cab or drive anywhere else.
Front desk clerk could not have been nicer. The room was clean. The price was pretty good.
The location (Alcoa Highway) is one of the most dangerous, poorly planned roads in America. The walls were paper thin. The shower head shot out spray at a wonky angle. The entire place could use a fresh coat of paint.
The room was clean and comfortable
Access to the motel is dangerous and the toilet did not flush properly I left something in the room and called repeatedly but management would not check or return my calls.
The staff was helpful and the room was clean.
The mirror was broken on the closet.
The staff was helpful and friendly. The location was next to the airport.
A little noisy.
The people were courteous and well spoken. The common areas were clean.
The pillows on the bed were very small. I woke up several times during the night looking for the pillows. The ice machine outside my room was very loud.
The desk clerk was exceptionally nice and very helpful. The breakfasts were wonderful! Everything was extremely clean. I enjoyed my stay very much.
Very clean & roomy. Loved the fact that their pool was 24 hours.
The breakfast wasnt what was expected. They served microwaved biscuits, sausage & premade bagged egg saucers.
Room was very nice
Only drawback was the breakfast was below par. Besides that ill b staying at this hotel again
The rooms are very comfortable and clean. The receptionist at the front desk was very nice and went out of her way to help us find directions to a place we were looking for. My only complaint is the sinks seemed to be a little clogged, so the water went down the drain slowly. Also their were a lot of dead ladybugs on the window ledge in the hallways. Overall though, a pretty good hotel.
This hotel is clean and the staff very helpful but they advertise free park n fly. What they mean you can leave your car at their place and they will take you to the airport but upon arrival back you must take a taxi and pay the $10.00 charge for the trip back to your car. Not exactly free park n fly!