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|Value for money||8.1|
|Distance to city center||4.1 mi|
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closer to the church
I didnt like anything here, the hotel made us wait 2 hours for pick up and then made us feel unwelcomed by making other guests feel more superior than us, the staff was really unfriendly and we had bad service throughout no wifi and no assistance in checking in for outbound flights
Anyway I like the works they are very help people And I really feel at home . The hotel is very good
I like everything
Their warm reception
there was no intercom to communicate with the reception
I was actually at Hard Rock Hotel, both De zone and Hard Rock are under same management so the manager decided to take me to Hard Rock. I liked the service I got from the manager Mathew before my arrival he ensured that my trip was a success, he is the reason I made it to Nigeria thank you my brother God bless you. The 3m greet rule from staff when approaching them is awesome they are well mannered in engaging with customers including the brother Solomon who picked me up from the airport and brought me back to the airport on my departure very polite well mannered thank you my brother. The whole staff is well trained when engaging with customers.
Communication error between staff , chef and customers, my booking included breakfast but in the 9 days I stayed I was only served breakfast once. I asked Mercy the receptionist about my breakfast she promised to tell the chef, when I asked the chef about it he said he was never informed about breakfast. On Wednesday I spoke to Blessing also the receptionist she apologized and promised to attend to the matter, on Thursday I left my room at 11:00 by then breakfast was not made yet and the chef was not in the kitchen. Later when I returned he told me he brought breakfast and I was not in my room. Friday nothing was brought and I stayed indoors, late I complained to Blessing she then told me to place an order in the morning that's when I can be served breakfast. Saturday morning I placed an order breakfast was served and I was not impressed at all I was served 3 slices of bread with no butter and just eggs, it seemed to me like a formality. I was truly unhappy.
The customer service
With a stay at De Zone Hotel Ltd in Lagos, you'll be near the beach and 13 minutes by foot from Synagogue Church Of all Nations. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 16 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at De Zone Hotel Ltd
Where is De Zone Hotel Ltd located?
De Zone Hotel Ltd is located at 90 Alh. Onilewura Street, 4.1 miles from the center of Alimosho.
When is check-in time and check-out time at De Zone Hotel Ltd?
Check-in time is 2:00 PM and check-out time is 12:00 PM at De Zone Hotel Ltd.
Does De Zone Hotel Ltd offer free Wi-Fi?
Yes, De Zone Hotel Ltd offers free Wi-Fi.
Does De Zone Hotel Ltd offer free parking?
Yes, De Zone Hotel Ltd offers free parking.
Does De Zone Hotel Ltd offer free airport shuttle service?
No, De Zone Hotel Ltd does not offer free airport shuttle service.
How far is De Zone Hotel Ltd from the airport?
De Zone Hotel Ltd is 3.6 miles from Lagos Murtala Muhammed. De Zone Hotel Ltd is 62.6 miles from Cotonou.
Can you bring pets to De Zone Hotel Ltd?
No, pets are not allowed at De Zone Hotel Ltd.
Does De Zone Hotel Ltd have a pool?
Yes, De Zone Hotel Ltd has a pool onsite.
Reviews about De Zone Hotel Ltd
|Lagos Murtala Muhammed||3.6 mi|