Overview

Hotel Shugla

Servantesa Street 18, Almaty 050011, Kazakhstan
+7 707 147 0444

$13+

Overall guest ratings

7.8/10 Good
Based on 254 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.7
  • 3.8

Good to know

  • Professional service
  • Friendly service
  • Good access to airport

Nearby

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    Amenities

    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 254 reviews
    • 10.0 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.2 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 3.8 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 152 reviews
    • 10.0 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.2 "Location is great."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      6.7 "Only 67% said rooms were big enough."
    • 3.9 "Rooms are not good."
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    Overall Rating

    8.2 Excellent
    Based on 30 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 3.8 "Rooms are not good."

    Overall Rating

    7.9 Good
    Based on 71 reviews
    • 10.0 "Excellent breakfast."
    • 9.1 "Excellent value."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 4.1 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou
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