Would you like to save as your currency permanently or for this visit only?
The villa was nice and clean, most likely is was newly set-up I guess. Some of the staffs are friendly and nice, but some not, specially on the second day of my stay, . The receptionist Ms Sophia that do my check-in was so "blur", keep asking the same question yet do the wrong thing. I told her specificly that I will pay cash for the two days stay, she still ask for my credit card to verify. I told her specificly that do not charge to my card, and yet she did, and void the transaction thereafter, resulted the bank have to hold my money because of that. I strongly urge reader to watch-out what there do to your card after you hand them. Even I told her in the language that she undertand, which is Malay, and yet she did the wrong thing, I can't imagine if you use other language what will happen. Basically the stay was nice and enjoyable beside all this small hiccap here and there. The breakfast was nice.
i like hotel room design and the comfort of the room, no spa service available
Location is good as its just a walk away to shopping centre. Dont like ants inside the hotel room.
I like the swimming facilities bcos have life guard to take care. I like the bfast n also. The only thing is the mahjong tables is very dusty.
It is very close to many places of interest like the fort n jonker walk. Room air-conditioning was not up to standard. Had to change rooms at 2am in the morning. Water was greenish colour when we filled the tub.
i like the nature environment in the middle of the the hotel, like you stay in the garden
1)when i check in the room still not been clean by room sevice. 2) the telephone out of order.
I stayed twice more than 10 years ago and find that the hotel location is convenient as it is near to the malls. The hotel condition was much better back then. Poor maintenance of swimming pool, limited wifi connection and poor bathroom condition. The unit I stayed looked a bit run down. The living room aircon was not functioning as we checked in. Could be inproved if proper maintenance is done.
The location is very good.. The pool is great for kids.
the hotel room layout and it location. breakfast.
*Overall accommodations and location has good value *seems to cater to large groups so you gets swings in the population of guests *Keeps facility in good shape for age of facility *Staff at front desk were very helpful *crossing the street to the tourist/eating/social events is a big challenge or you need to be part of group or taxi *it is a larger facility so guest accommodations can be quite spread out and longer walk
To change toilet bowl