Pros (+) Facilities are clean and modern. Location is convenient.
Cons (-) The receptionist named Hope was unaccommodating, incessantly unhelpful, and rude in her refusal to lift a finger for assistance as simple as making change.
Latest deals for SureStay Plus by Best Western AC LUXE Angeles City
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Deals from
$32
•Cheapest rate per nightCompare prices for Deluxe room, Superior room and 20 more SureStay Plus by Best Western AC LUXE Angeles City deals.
Superior room, 1 queen bed
No inclusions
$36
nightly with fees
Superior room, 1 queen bed
No inclusions
$39
nightly with fees
Standard room, bed type unknown
No inclusions
$40
nightly with fees
Superior room, 1 queen bed
No inclusions
$42
nightly with fees
Superior room, bed type unknown
No inclusions
$42
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at SureStay Plus by Best Western AC LUXE Angeles City
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
Reviews of SureStay Plus by Best Western AC LUXE Angeles City
8.5
Very good
1525 verified ratings
Wonderful
813
Very good
313
Good
161
Okay
88
Fair
58
Mediocre
31
Poor
61
Summary of reviews
Guests say
Overall, guests highly appreciate the friendly and attentive staff, noting that service is consistently excellent and welcoming. Many reviews highlight the comfort of the beds and the cleanliness of the rooms. The hotel is also commended for its good value for money and convenient location. While some guests mention issues with noise, plumbing, and outdated facilities, the positive experiences with staff and overall comfort make the hotel a popular choice for both short and extended stays.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
535 reviews
8.2 out of 10
503 reviews
5 out of 10
1 review
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a great location, clean rooms, and a friendly staff, making it a wonderful place to stay. Additionally, the hotel provides a private parking area and a tray of coffee and tea bags in the rooms for added convenience.
What practical information should I know about the hotel's amenities?
The hotel provides daily housekeeping, face masks for guests, and physical distancing in dining areas to ensure a safe and clean environment. Additionally, the hotel offers a business center, wake-up service, and a safety deposit box for added convenience.
When is the best time to visit the hotel?
The low season is in May, and the high season is in October. Visitors can plan their stay accordingly to enjoy the best of what the hotel and the surrounding area have to offer.
What can I expect from the hotel's customer service?
The hotel's staff is known for being very friendly, disciplined, and helpful, providing a warm welcome and assistance to guests. However, some guests have mentioned issues with the WiFi connection and bathroom water pressure.
What should I know about the hotel's cleanliness and facilities?
The hotel offers very clean facilities and comfortable beds, ensuring a pleasant stay. However, some guests have experienced noise issues and challenges with the hot water in the showers.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Quiet Room
If you are a light sleeper, consider requesting a room away from the road or the nearby bar to avoid noise disturbances at night.
Check Room Amenities
Ensure that the air conditioning and other room amenities are in good working condition, as some guests have reported issues with temperature control and TV functionality.
Consider Room Size
If space is a priority, consider confirming the room size upon booking, as some guests have mentioned discrepancies between the booked room type and the actual room provided.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Casino Filipino, Bayanihan Park, and SM City Clark for convenient leisure activities.
Be Mindful of Noise Levels
Be aware that some guests have experienced noise disturbances from nearby bars and within the hotel itself, especially in rooms facing the road or the lobby area.
Inquire About Internet Speed
If reliable internet is essential for your stay, it may be beneficial to inquire about the Wi-Fi speed and reliability, as some guests have reported connectivity issues.
Engage with Friendly Staff
Interact with the accommodating and friendly staff who have been praised for their warmth and helpfulness, enhancing the overall guest experience.
Consider Parking Options
If you are traveling by car, be mindful that parking may be limited, as mentioned in some guest reviews, and may require advance planning.
Plan for Room Change Delays
If you encounter any issues with your room and require a change, be prepared for potential delays, as some guests have experienced waiting for room changes.
Seek Assistance from the Concierge
Utilize the concierge service for recommendations on local dining and sightseeing, as guests have appreciated the valuable insights provided.
Location
8-3 Surla Street, Angeles City 2009
What's nearby
- Casino Filipino198 yd
- Bayanihan Park0.3 mi
- SM City Clark0.6 mi
- Apung Mamacalulu1.6 mi
- Jenra Grand Mall2 mi
- Old Pamintuan Residence2 mi
- Nepo Mall2.1 mi
- Museo ning Angeles2.1 mi
- Santo Rosario Church2.1 mi
- Clark Freeport3.5 mi
- Fort Stotsenburg3.8 mi
- Mimosa Golf and Country Club5.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus by Best Western AC LUXE Angeles City
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | February | $44 | $42 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
SureStay Plus by Best Western AC LUXE Angeles City
Which month has the cheapest rates at SureStay Plus by Best Western AC LUXE Angeles City?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at SureStay Plus by Best Western AC LUXE Angeles City is September, with an average nightly rate of $38. The most expensive month is February at $48 per night.
What is the cheapest day to book SureStay Plus by Best Western AC LUXE Angeles City?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book SureStay Plus by Best Western AC LUXE Angeles City is Sunday, with an average nightly rate of $40. The most expensive day is Wednesday at $47 per night.
How far in advance should you book SureStay Plus by Best Western AC LUXE Angeles City?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at SureStay Plus by Best Western AC LUXE Angeles City, book around 6 weeks in advance. This could save you approximately 23% compared to booking last minute.
KAYAK's top tips for your stay at SureStay Plus by Best Western AC LUXE Angeles City
FAQs when booking at SureStay Plus by Best Western AC LUXE Angeles City
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See most recommended stays in Angeles CityGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.4 mi | Angeles City Clark Intl | 2.4 mi |