Luxury hotel centrally located in the heart of the city, opposite Central Train Station (Thalys & Brussels Airport Express Train), extensive conference facilities, 19 apartments for long stays
The location, which is really excellent.
My husband upgraded my room as a surprise as this is the first trip I had away from my 1 year old baby twins. The staff were supposed to mention it but no one did. He had to tell me himself he upgraded the room to a suite.
The location was spot-on
The way too loud live piano-music in the lobby/restaurant. Very annoying.
The location and the size of the room.
Opening hours of the pool and sauna were too short
Good service by proffesionals, the location, the smile.
I should nt mentioned it , but i found a little bag of sugar that was already used in my coffe set.
Location; value for money; fantastic receptionists - very helpful and friendly
Inadequate lighting in the room (room 741); and curtains did not shut completely.
Location, comfort, good service.
Location, Cleanliness, Friendly Staff, Leisure.
Restaurant was abit overpriced for what they served.
Kids stay free! The staff were very friendly and accommodating. The rooms are spacious and very clean. We were given discounted tickets to Acquatopia next door, which we thoroughly enjoyed. Although the hotel is near the train station, it is a quiet hotel. The neighborhood may appear to be at first less than scenic but it is very safe.
Large room, comfortable beds, convenient to train station
Bathroom was oddly shaped (uncomfortable toilet)
Good business hotel with good facilities and location