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As a typical Orlando hotel where you just go to sleep and showed it's a great hotel. The room is clean and comfy. Pretty new and in great shape. The location is also superb. The staff was very nice. Especially Danny who received us for check in late at night! I don't have any cons to be honest. Didn't have the chance to walk around or use the facilities. Just the room.
I liked everything about my stay. the pools were great. the game room and the food. I will be going back! I didn't like that the restaurant closed at 10. it should stay open til at least 12. due to all the attractions very near by.
Great location and overall good amenities. Rude staff during check in. The person who checked us in whose name I believe is Naleen(morning shift) had us wait for up to two hours in the lobby before accommodating us.We made it clear to her that we were not happy and she told us in a rude way that she was the one "doing us a favor". She did not make an effort to apologize nor to make our stay more pleasant.
The pools were awesome! The vending machines were always empty, they were updating there computer system and I was charged 5 times for something I never had. And some of the housekeeping staff were good not all of them. But overall it was good.
Nice place clean room Booked on line then get charge 9 dollar resort fee upon arrival his should just be part of charge so you know total fee when booking
The best thing was the price The bathroom was dirty upon arrival, the pillows were stained, the people next to us had a dog and it didn't stop barking when i asked front desk they said they couldn't do nothing about it and they forgot to give us towels after they cleaned the room
The friendly of staff & location to Family vacation spots.
Celan and good location House keeping lost dome of our things and mecer changed towels
El hotel está muy cerca de los parques de Disney. El cuarto cómodo y la cama y almohadas muy cómodas. Muy limpio. Lo recomiendo me hizo falta una máquina de agua/refrescos.
Great hotel. Cheap price, what else can I say?
They have a nice pool, awesome athletic areas and clean rooms. The Chinease restaurants have a very limited choice and I had to call multiple places before I just ended up getting pizza lol
Very low cost. We paid $61 for a night on a Saturday. Very close to the Disney parks without paying the high Disney resort prices. Felt like a motel. Very small room and place seem a bit outdated. Biggest concerns were our room was in the rear of a sketchy hallway and we found a live roach.
Good value for your money!
Close to other attractions Not clean. Broken toilet. Shower was coming out of the wall. No towels left by cleaning person. This hotel needs major renovations and updating. I will not stay again. I will pay more to have less if necessary.
Not much to like.. Dirty rooms, mold on ceilings in bathroom, horrible customer service... Took over 2 hours for them to bring me a few more towels. There was no remote for the television. Curtains were broken so they wouldn't stay closed.
Mold in bathroom& shower curtain.Very dirty room enterance door(on the inside) Had to ask for enough towels& washcloths daily.Light bulbs broken in lamps and not functional. No vacuuming of floors.This happened daily for 7days :-(
I likeed it. But da mold in da bathroom was visible. We was placed by da washroom where we barely got sleep. But most of all i enjoyed my stay and will visit again soon.... But i will like da view in da front next time...
Excellet location !!!! Very clean
Location Breakfast was a joke
No. I didnt Like at all. Terrible Service. VERY dirty room. Breakfast was Nothing continental at all We spent 2 Nights at this shitty hotel. The room was awful. Dirty bathroom no towels. In the morning we tried the Continental Breakfast. It was disgusting . 2 pieces of bread per person, no milk. Not water. No more than this 2 pieces of bread for each individual. I used a towel to put on the floor of the bathroom to dry my feet after a shower and of course that make the towel dirty. They charged me $95.00 cause the towel was dirty. I never gonna indicate this fucking hotel. The crew at the check in on the lobby was idiots. The manager didn't appear to talk to me to solve my problem. Disgusting experience.
Bed Need a cleaning on the sidewalks
Did not like anything one little bit! Everything! Plugs hanging out of the wall (sockets) lights didn't work, dirty, no shower curtain, smelled of mold, vents coming off the ceiling, curtain didn't even fit the window properly, the Internet hardly worked (better off with Dial up), only stayed for 1 hour and checked out. No refunds and hidden fees. There are better and cheaper places than this! My advice? AVOID AT ALL COSTS!!!
The location was fantastic. It was really close to Universal Studios, walking distance. And the staff we encountered were very friendly. The beds were horribly uncomfortable. The room did not smell good and the pillows and sheets were very cheap.
This is a nice budget motel. It was clean and the stuff was friendly. I used this hotel to go to the Kennedy Space Center. There is a bus connection availalable which stops at the nearby Sheraton hotel. But you have to book this in advance.
Nothing don't waste your mney Stains on the floor and bed spread... Torn box spring... The room was small and dirty. I asked them to replace the boxspring that had tear over four feet long... They just covered it with a fitted sheet. Not good at all!!!!
It was decent. Love the location. Nice friendly staff. Great customer service and was accommodating on my specific request. Overall good experience. Having to pay for wifi
It wasn't as loud as I expected it to be. There was nice and friendly staff. A "do not disturb" sign was not provided.
Pool bathroom was the worst kept I have seen. Feces all over the place
Extremely close to Universal Studios Budget-friendly No amenities such as a shampoo Hot in halls and elevator Slow elevator Small rooms
nothing at all We have to leave the first night and find another hotel because we found cockroach in the bed, in the bath and everywhere. Apart from that the bed sheets were broken with holes and spots. Very horrible experience. Please dont go to this hotel
Price and cleanliness The smokey dirty smell in the hallway and the small room compared to the competitors
It's close to I-Drive and Universal. Easily accessible. I was put in a smoking room initially. The room was small and the cigarette odor really permeated the whole room. To add to that, there were cigarette ashes on the toilet. Wait, was the room even cleaned? I asked to move to a non-smoking room and the front desk obliged. I opened the door to the new room and was immediately hit with a strong musty smell. Went back down to the desk to cancel my reservation. There are SO many other hotels in that area for a comparable price. It doesn't make sense to settle for something that poor.
This motel 6 is surprisingly Clean and modern great value for the price No hair dryer. Room was small. The WiFi cost extra and it wasn't very good.
Design of the shower The Germam ROACHES coming out of the alarm clock, phone and crWling up he walls and bedside furniture..
The price was the best I could find on a short notice. The clerk at check-in was friendly. Provides smoking and non-smoking rooms. Location was right off the interstate. Leaving. The bugs, and I am not kidding. When first walking into the room we saw multiple small bugs by sink area and in the bathroom; also all over the night stand by the bed. The couch had multiple stains on it. The air conditioner was sub-par. Not that I would use it but I noticed that someone had taken the iron, but the ironing board with stains on it was still there. The top of the toilet tank bowl had multiple stains on it as did the sink. The safe did not work. Only one light in the sleeping area worked. The clock did not work. Did I mention the bugs? We saw at least a dozen from the time we checked in til we checked out (the next morning). The ice machine on the 2nd floor did not work. Some of the sockets in the room did not work. Someone had shoved paper towels in the bathroom vent. There were holes above the sink with exposed wires. I stay in cheaper motels for one night visits and I can say this was by far the worst motel I have ever stayed at. The continental breakfast included stale muffins, cereal, bread and coffee. The front doors lock at night and you talk to the front desk clerk through a window. They only provided one set of towels, even though the room was booked for 2 adults. The shower was so dirty that I felt cleaner by not even using it. At checkout the front desk clerk was very short and not interactive. I am not even a person who complains or writes many reviews but this place was so unpleasant I felt the urge to inform potential visitors.
No good dark dirty didn't feel safe roaches didn't eat the breakfast kitchen had to b as bad as the rooms not a good experience
Did feel safe No coffee available, very small pillows, toilet running- had to turn the water off to sleep, air co ditioning very loud. Lights were off on parking lot. Had to walk up to 3 red floor. Staff not helpful
Nothing Staying at the Americas best was a nightmare. The worst experience ever
Nothing !! Zip .... nada. Dirty, run down, could throw a baseball onto the highway from our balcony. Crappy service, front entry looked like a jail entrance with locked glass doors & one tiny hole for conversations thru the window. Overbooked ... but took our money (debit card) & gave us a confirmation #. We were turned away at the entrance at 10pm with NO apology or explanation. Took 3 days to refund our money.
Purchaser stay. With breakfast buffet upon checking in was told there was no breakfast buffet being offered even though we had already paid for it
There really wasn't anything to like Just about as bad as it gets. I knew it wouldn't be great but the room wasn't even clean. The guy who checked us in looked like he had just rolled out of bed. He wasn't friendly or warm. The hotel on the outside appears to be old and very worn. There were many signs taped to the lobby door and one which indicated that the breakfast was cancelled until further notice. We got to our room and the smell was awful. Almost all of the lights were unplugged. The bathroom fluorescent was burned out. There's a fist hole in the bathroom door. Several cigarette burns in the blankets and sheets. The furniture is old and dilapidated. But the real thing that was the worst was a huge blood stain on the mattress. We didn't notice it until the 2nd day. After sleeping the sheets came off the mattress revealing the large stain. It appears that someone tried to hide the stain by putting a blanket between the mattress and sheet. Stay anywhere but here!
Excellent staff and superb customer service. The fact that Kayak customer service kept passing the buck.
Didn'tStay Feces in bathtub. TV didn't work. Table broken. Some light had no place to plug in. All buttons missing from phone which had no dial-tone anyway. Moved us to another room, but no apology, or comment. Second room almost as bad. Contacted Kayak's help number and was given a refund. We didn't stay.
Nothing! They overbooked the hotel and tried to blame it on a third party booking company like Priceline. This was after I paid online and got a reservation confirmation. I showed up and saw a sign that said "Closed! Sold Out!" The proprietor on duty wouldn't even be professional enough to open the door or Window to talk to me. Don't waste your time with this place.
Location and price for short notice.
It took two days to clean out tub drain. You took a cold shower standing in 4 inches of water. The place needs to be reivated. t The bathroom door sticks andis hard to open, It also has bigcracked area Cauck is missing around tub and is dirty. Floors are dirty and my socks are now filthy. I got bug bites and hope it is not bed bugs. The bed were terrible and lumpy, when I pulled back the sheet there was a long black hair in the bed. Nothing, I want a refund, how do I go about getting one.
price was acceptable Paper thin wall adjoining night office..Manager would not shut up. You could hear every word all night! Never again.
It's not a fancy hotel - but i think definitely best value for money in Orlando. It has a small kitchen with stove, microwave, fridge, also iron and hair dryier
Security. Price. Everything!:)
good tv door locking facilities did not feel safe.
Location, near to airport, secutiry, the hotel have a personal security at night. I like the hotel but if the hotel have a breakfest my impression is bether.
Very good bad. Nice restroom. Clean.
the room was nice and i definitely love the kitchenette na
Security The bed was not comfortable. Small showers
did not like the hotel at all, felt it quite intimidating and the cleanliness and smell in the room was disgusting I'm glad it was only for 1 night also the air con.was very noisy.
location Bed is not clean , bed is too old and doing voice when you sleep
Staff. Location but it worked well for me because I was 5 minutes away from my destination.
I did not like anything about it! Well where do I start...we booked through getaroom.com off of the kayak site...we went early in the day on the date of check in to park our car for the day while we went to wet n wild...they had no record of my reservation when I got there so I had to make a 40 minute phone call to getaroom.com to clear that up...then when we go to the hotel at 5:30 after a long day at the water park there was a 2 HOUR LINE to check in!!!! I have traveled the entire world and have never experienced such disorganization and rudeness by the staff of a hotel. We finally got checked in at 7:30 and walked into our room to immediately kill a roach. I flushed it down the toilet and that was clogged. On the way to the front desk to get maintenance my husband saw roaches and a rat!!! They came and plunged the toilet but it didn't work right the entire time we were in the room. Around 3 am someone was trying to get into our room. We got scared because the padlock on our door didn't work so needless to say we did not sleep well at all. I went down to the front desk to check out and get a receipt at 1030 the day of check out and had to stand in another line for 1 hour just to check out and get a receipt!!! There were a lot of irate guests. Run far away from this hotel!!!
Hotel in terrible conditions, needs a complete renovation immediately! On top of that they charged us an extra fee on top of our reservation on kayak. Definitely not going again.
It was a nasty place Room was dirty smelled like smoke even tho its says non smoke room the tv didn't had a remote control
RUN FAST AND DON'T LOOK BACK. This hotel is terrible. I booked two nights but only stayed for a few hours. I didn't care about the money lost. Do yourself a favor and spend another $10 for a better hotel. Everything was terrible. The beds were hard, the AC didn't work in the hallways. The housekeepers brought their kids to work. The entire property is rundown. The owner clearly doesn't care about the property, therefore the staff doesn't care.
it's terrible,don't book this one.
I liked that it was cheap and the staff was friendly when you were able to get to them. It was inexpensive, and once you check in, everything was smooth sailing. I don't ask for much from the hotel once I am able to check in, they came by and made the bed and gave us clean towels daily. All in all, it wasn't bad for the price. Long lines to check in and the computers were down as well. The hotel charged me and so did the online service provider. I had to call to get them both on the same page, still awaiting refund from one of them. The hotel has hidden charges and $60 security deposit which takes forever to refund.
cheap At check in the told me I needed to pay an extra $9, when I only agreed to pay an extra $3 for "resort fee". They refused at first to honor the agreement, but finally relented after consulting with management. Breakfast was white bread and cereal, apple juice and coffee. Thats it. WiFi quality was horrible. Front desk staff was incompetent. Cheap rooms require a drive to no-mans land in the back of the main hotel with no clear signage or room number markings. There was no toilet paper or any other toiletries in the bathroom. The phone didn't work. Other than that it was fine!
Nothing Everything possible
This place is so dirty. The rooms were dirty, the toilet had not been flushed, there was pop sticky stuff dripping down the walls. This place is so ghetto
Nothing. My room was extremely dirty. They move me to another one which was even more dirty. Policy only allows them to change rooms twice, so I was told to go to a hotel across the street. I was never reimbursed for the room, and I didn't stay there. I didn't stay at the hotel across the street, because they said they didn't have a reservation in my name, even though the grand sent me across to there. I'm just waiting for my money back, and told I have to wait 5 days. What a joke. They took my money the same night even though I didn't stay there.
Hotel location was very close to where we were staying. We had some trouble checking in because they did not have any credit card info "on file" and ended up having to call the booking agent. Front desk was friendly but severely understaffed, took almost 45 minutes to check in. I understand that some hotels require a security deposit but it would be nice knowing this at the time of booking. What I did NOT like was the fact that they tacked on an additional "daily service fee" of $12 when we got there (which we thought we had already paid via the booking agent). This $43 hotel ended up costing $75. Waiting now for the credit card info to post to see who charged what and what we ended up actually getting charged. NOT COOL!!!!!
close the universal dirty, leaks everywhere, the bathtub was filthy, they charged an extra 10.00 for a resort tax on top of everything
Too many Roches, rude staff, dirty pool, When we complain, we're told hotel is closing down in a few days
it was clean and beds comfortable.. Wifi didn't work the whole time i stayed dispite me going to desk most everyday.. Cable (I think TV) was not good only a couple chanels came in proper the others were not watchable..
Staff was friendly. IHOP is on site which is the best thing this hotel has going for it. This is the dirtiest hotel I have ever stayed in.
Very dirty, old and smelled, roach crawling on phone We left it was disgusting complete waste of money. Very dirty, old carpet, room smelled really bad.
Location to church for funeral Roaches un motel, phone and plug outket do not work, lost charger and could not reach receptionist.
It was not worth $78 more like $30 very old needs a lot of updating... Still uses a key for the door... Smelled like mold shower leaked carpets very old bed spread very old... Fee for remote control n room key?!?!?!?
Very little. The bed was comfortable Convenient access to Mt Dora First room assigned reeked of cooked food. Moved. Second room assigned doesn't deserve even one star. One office chair for sitting. Large gap around room conditioner,could see through to outside. Cleanliness an issue. Not a good value at ANY price. Would never return there.