Hostal Los Balcones de Moral y Santa Catalina

The hotel offers a perfect location to visit Arequipa, great staff, and spacious rooms with a beautiful view. Additionally, guests can enjoy a very good breakfast and early check-in options.

The rooms are clean, comfortable, and spacious, with a balcony offering great views. However, some guests mentioned issues with the mattress and noise from the main road.

The staff is friendly, helpful, and attentive. They try very hard to assist guests and provide daily room cleaning. However, some guests experienced challenges with communication in English and waiting times at the reception.

The hotel is ideally situated near the main tourist attractions in the center of Arequipa, just a block away from Plaza de Armas and Santa Catalina Monastery. Guests can enjoy a superb view of the cathedral from the balcony.

Guests can expect a good continental breakfast, clean and secure facilities, and the availability of hot water. However, some guests mentioned challenges with internet connectivity, noise at night, and difficulties with early check-in and breakfast arrangements.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the cathedral or the back of the cathedral tower comes highly recommended.

The hotel's location near Plaza de Armas and various attractions makes it convenient for exploring the city. Guests appreciated the easy access to restaurants and the main square.

Guests staying in rooms facing the main road noted that it can get noisy, especially with car horns at night. If you're sensitive to noise, consider requesting a room away from the main road.

Some guests found it challenging to communicate in English with the staff. It may be helpful to have a translation app or basic Spanish phrases handy for smoother interactions.

Some guests were not informed about breakfast inclusions or the availability of tea making facilities. It's advisable to confirm these details upon check-in to avoid any inconvenience.

A few guests reported discrepancies in the pricing charged by the hotel compared to the booking platform. It's recommended to clarify the total cost and payment method to avoid any misunderstandings.

While some guests found the bedding to be thick and comfortable, others mentioned feeling cold at night. Consider packing extra layers or requesting additional blankets if needed.

Some guests experienced issues with the internet and the availability of drinking water in the hotel. It's advisable to plan accordingly and have backup options for these essentials.

Guests appreciated the complimentary luggage storage service, which allowed them to explore the city comfortably before check-in or after check-out.

The reception staff were praised for being friendly and helpful. Don't hesitate to approach them for recommendations, tour bookings, or any assistance needed during your stay.