Cons (-) The heater didn’t work it produced cold air all night. It was 32 degrees outside and the heat just wasn’t working properly.
3 stars
Four Points by Sheraton Atlanta Airport West
Photos of Four Points by Sheraton Atlanta Airport West
Overview
Discover the fresh, new look of the renovated Four Points by Sheraton Atlanta Airport West. Located near the airport in East Point, Georgia, our modern family-friendly hotel boasts an inviting atmosphere, business-friendly services and thoughtful amenities. Arrive with ease from Hartsfield Jackson Atlanta International Airport via our courtesy shuttle, then settle into boutique-style hotel rooms. Swim in our outdoor pool, work out in our 24-hour fitness center, visit our restaurant or relax with drinks in the bar. If a meeting or a social event brings you to our hotel, you will be delighted with our flexible facilities and attentive staff. When it's time to explore, the best of Atlanta is nearby. Attend events at the Georgia International Convention Center or Georgia World Congress Center, tour CNN, The World of Coca-Cola, The Georgia Aquarium and the College Football Hall of Fame, shop, see shows and more. No matter what brings you here, we look forward to welcoming you to our hotel near the Atlanta airport.
Latest deals for Four Points by Sheraton Atlanta Airport West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Four Points by Sheraton Atlanta Airport West
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
- Adapter
Accessibility and suitability
- No smoking
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Snack bar
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
Family friendly
- Kids meals
- Kid-friendly buffet
- Cribs available
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Four Points by Sheraton Atlanta Airport West
7.8
Good
612 verified ratings
Wonderful
285
Very good
82
Good
64
Okay
32
Fair
48
Mediocre
27
Poor
74
Summary of reviews
Guests say
Guests had mixed feelings about their stay, with many highlighting issues related to service and cleanliness. While some found the staff to be friendly and the location convenient, others reported problems such as bugs in the bed and unclean rooms. However, the breakfast received praise for being freshly cooked, and the beds were noted for their comfort.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
492 reviews
7.4 out of 10
54 reviews
9.2 out of 10
2 reviews
6.8 out of 10
4 reviews
All reviews
Pros (+) Marriott chain beds are always comfortable. The staff was friendly and attractive.
Cons (-) There were no carts available when we checked in. The hotel itself seemed cramped in a space a bit too small. Our room was at the end of what felt like a very long hallway.
Pros (+) The place is relatively new and clean.
Cons (-) Service and Breakfast
Cons (-) Hotel refused to honor confirmed reservation!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers parking, including free airport shuttle service. However, it's important to note that some guests have mentioned limited parking availability and additional charges for parking.
Can I expect high-quality customer service during my stay?
Many guests have praised the staff for being friendly, efficient, and helpful. However, a few guests have expressed concerns about the cleanliness and maintenance of the rooms.
Are there any nearby attractions or activities to explore?
The hotel is conveniently located near various attractions, including Turner Field, Zoo Atlanta, CNN Center, and Centennial Olympic Park, providing guests with plenty of options for entertainment and exploration.
What dining options are available at the hotel?
The hotel offers a restaurant, bar/lounge, and snack bar. While some guests have enjoyed the dining options, others have expressed dissatisfaction with the breakfast quality and the additional charges for certain food items.
When is the best time to visit the hotel?
The hotel experiences high season in September and low season in October. It's advisable to plan your visit accordingly to avoid potential crowds and to take advantage of seasonal variations in pricing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Amenities
Some guests were disappointed by the lack of a refrigerator or microwave in the rooms. Consider bringing your own mini-fridge or requesting one from the hotel if needed.
Take Advantage of the Free Shuttle Service
The hotel offers a free airport shuttle, which many guests found convenient. Be sure to inquire about the shuttle schedule and destinations covered.
Check for Cleanliness Upon Arrival
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness. Upon arrival, it's advisable to inspect the room and notify the staff of any concerns immediately.
Be Mindful of Parking Charges
Some guests were surprised by parking charges. It's recommended to clarify the parking policy and any associated fees before arriving at the hotel.
Inquire About Breakfast Inclusions
Some guests were disappointed by the lack of free breakfast. If breakfast inclusions are important to you, it's advisable to confirm the hotel's breakfast policy before booking.
Request for Room Essentials
A few guests mentioned issues with the availability of towels and washcloths. It's advisable to request sufficient room essentials upon check-in to avoid any inconvenience during your stay.
Consider Room Location
Guests recommended requesting a room on higher floors to enjoy better views and a quieter environment. Additionally, rooms facing away from the parking lot were preferred by some guests.
Be Prepared for Room Conditions
Some guests reported issues with room conditions, such as dim lighting and beat-up rooms. It's advisable to set your expectations accordingly and request a room that meets your preferences.
Communicate Any Concerns Promptly
Several guests mentioned issues with service, cleanliness, and amenities. If you encounter any problems during your stay, don't hesitate to communicate them to the hotel staff for prompt resolution.
Location
3520 North Desert Drive, Atlanta, GA 30344
What's nearby
- Zoo Atlanta8.8 mi
- Underground Atlanta8.9 mi
- Georgia World Congress Center9 mi
- CNN Center9 mi
- Georgia State University9.1 mi
- Tabernacle9.2 mi
- Centennial Olympic Park9.2 mi
- Georgia Aquarium9.3 mi
- World of Coca-Cola9.4 mi
- Martin Luther King Jr. National Historic Site9.7 mi
- Georgia Institute of Technology9.8 mi
- Lettie Pate Whitehead Evans Administration Building9.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Atlanta Airport West
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | January | $124 | $143 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 163% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Four Points by Sheraton Atlanta Airport West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Atlanta Airport West
FAQs when booking at Four Points by Sheraton Atlanta Airport West
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 9.2 mi | Atlanta Hartsfield-Jackson | 4.3 mi |
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