Cons (-) The heater didn’t work it produced cold air all night. It was 32 degrees outside and the heat just wasn’t working properly.
Latest deals for Four Points by Sheraton Atlanta Airport West
Amenities at Four Points by Sheraton Atlanta Airport West
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
Reviews of Four Points by Sheraton Atlanta Airport West
7.9
Good
674 verified ratings
Wonderful
312
Very good
91
Good
68
Okay
37
Fair
52
Mediocre
30
Poor
84
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, proximity to stores, airport, and events, and some found the staff to be friendly and helpful. However, many reviews mentioned negative experiences with service, including rude or unhelpful staff, issues with deposits and refunds, and poor communication. Cleanliness was also a concern, with several guests noting dirty rooms, bedding, and hallways. Parking was frequently criticized for being expensive, inconvenient, or unsafe. Breakfast received mixed feedback, with some guests enjoying it and others finding it lacking or overpriced.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8 out of 10
541 reviews
7.5 out of 10
59 reviews
8.9 out of 10
3 reviews
6.8 out of 10
4 reviews
All reviews
Pros (+) Marriott chain beds are always comfortable. The staff was friendly and attractive.
Cons (-) There were no carts available when we checked in. The hotel itself seemed cramped in a space a bit too small. Our room was at the end of what felt like a very long hallway.
Pros (+) The place is relatively new and clean.
Cons (-) Service and Breakfast
Cons (-) Hotel refused to honor confirmed reservation!
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the parking options available at the hotel?
The hotel offers parking, including free airport shuttle service. However, it's important to note that some guests have mentioned limited parking availability and additional charges for parking.
Can I expect high-quality customer service during my stay?
Many guests have praised the staff for being friendly, efficient, and helpful. However, a few guests have expressed concerns about the cleanliness and maintenance of the rooms.
Are there any nearby attractions or activities to explore?
The hotel is conveniently located near various attractions, including Turner Field, Zoo Atlanta, CNN Center, and Centennial Olympic Park, providing guests with plenty of options for entertainment and exploration.
What dining options are available at the hotel?
The hotel offers a restaurant, bar/lounge, and snack bar. While some guests have enjoyed the dining options, others have expressed dissatisfaction with the breakfast quality and the additional charges for certain food items.
When is the best time to visit the hotel?
The hotel experiences high season in September and low season in October. It's advisable to plan your visit accordingly to avoid potential crowds and to take advantage of seasonal variations in pricing.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Amenities
Some guests were disappointed by the lack of a refrigerator or microwave in the rooms. Consider bringing your own mini-fridge or requesting one from the hotel if needed.
Take Advantage of the Free Shuttle Service
The hotel offers a free airport shuttle, which many guests found convenient. Be sure to inquire about the shuttle schedule and destinations covered.
Check for Cleanliness Upon Arrival
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness. Upon arrival, it's advisable to inspect the room and notify the staff of any concerns immediately.
Be Mindful of Parking Charges
Some guests were surprised by parking charges. It's recommended to clarify the parking policy and any associated fees before arriving at the hotel.
Inquire About Breakfast Inclusions
Some guests were disappointed by the lack of free breakfast. If breakfast inclusions are important to you, it's advisable to confirm the hotel's breakfast policy before booking.
Request for Room Essentials
A few guests mentioned issues with the availability of towels and washcloths. It's advisable to request sufficient room essentials upon check-in to avoid any inconvenience during your stay.
Consider Room Location
Guests recommended requesting a room on higher floors to enjoy better views and a quieter environment. Additionally, rooms facing away from the parking lot were preferred by some guests.
Be Prepared for Room Conditions
Some guests reported issues with room conditions, such as dim lighting and beat-up rooms. It's advisable to set your expectations accordingly and request a room that meets your preferences.
Communicate Any Concerns Promptly
Several guests mentioned issues with service, cleanliness, and amenities. If you encounter any problems during your stay, don't hesitate to communicate them to the hotel staff for prompt resolution.
Location
3520 North Desert Drive, Atlanta, GA 30344
What's nearby
- Zoo Atlanta8.8 mi
- Underground Atlanta8.9 mi
- Georgia World Congress Center9 mi
- The Center9 mi
- Georgia State University9.2 mi
- Tabernacle9.2 mi
- Centennial Olympic Park9.2 mi
- Georgia Aquarium9.3 mi
- World of Coca-Cola9.4 mi
- Martin Luther King Jr. National Historic Site9.8 mi
- Georgia Institute of Technology9.8 mi
- Lettie Pate Whitehead Evans Administration Building9.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Atlanta Airport West
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | April | $116 | $132 |
Cheapest month to stay with an average 19% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Four Points by Sheraton Atlanta Airport West
Which month has the cheapest rates at Four Points by Sheraton Atlanta Airport West?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Four Points by Sheraton Atlanta Airport West is January, with an average nightly rate of $114. The most expensive month is June at $138 per night.
What is the cheapest day to book Four Points by Sheraton Atlanta Airport West?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Four Points by Sheraton Atlanta Airport West is Wednesday, with an average nightly rate of $102. The most expensive day is Friday at $138 per night.
How far in advance should you book Four Points by Sheraton Atlanta Airport West?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Four Points by Sheraton Atlanta Airport West, book around 9 weeks in advance. This could save you approximately 23% compared to booking last minute.
KAYAK's top tips for your stay at Four Points by Sheraton Atlanta Airport West
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
9.2 mi | Atlanta Hartsfield-Jackson | 4.4 mi |