Posada Los Alcatraces

You can expect excellent service from the staff and a pleasant ambience during your stay.

Yes, the hotel offers a spa and wellness center, massage services, a heated pool, and an outdoor pool for your relaxation and leisure.

Yes, the hotel provides free parking for your convenience.

Nearby attractions include Hermita San Miguel Arcangel, which is 0.3 miles away, and El Cristo Golf Club, located 2.4 miles from the hotel.

While the staff and ambience are excellent, some guests have mentioned that the facilities need more maintenance. However, you can expect a clean and well-maintained environment overall.

Guests appreciated the staff's flexibility in using Google Translate to communicate effectively, making it easier for non-Spanish speakers to interact with the staff.

Some guests experienced difficulty controlling the water temperature in the shower, with extreme variations. The hotel may need to address this issue for a more comfortable experience.

Several guests mentioned that the hotel's restaurant was not open during their stay, leading to inconvenience. It would be beneficial for the hotel to ensure consistent restaurant availability for guests.

Multiple guests highlighted the need for general maintenance around the property. Addressing these maintenance issues could significantly enhance the overall guest experience.

Guests noted discrepancies between the room they received and the pictures provided. Issues such as odd-shaped rooms and inadequate furniture should be addressed to align with guest expectations.

Guests consistently praised the hotel staff for their exceptional service and overall pleasant demeanor, contributing positively to the guest experience.

The hotel's proximity to Hermita San Miguel Arcangel and El Cristo Golf Club provides guests with convenient access to local attractions, making it an ideal choice for those interested in exploring the area.

The hotel allows pets upon request, with potential charges. This information is valuable for guests traveling with pets and seeking pet-friendly accommodations.

The availability of contactless check-in/check-out was appreciated by guests, providing a convenient and safe experience during their stay.

Guests enjoyed the outdoor amenities such as the garden view, terrace/patio, and balcony, adding to the overall appeal of the hotel for a relaxing stay.