Posada Los Alcatraces
Overview
Amenities at Posada Los Alcatraces
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Conditioner
Bathroom
- Shower
- Shower cap
- Spa bath
- Hairdryer
- Toilet
- Public bath
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Dining area
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Hot tub
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Designated smoking area
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
General
- Family rooms
- Fireplace
- Garden view
Services and conveniences
- Meeting/Banquet facilities
- Room service
- Bottle of water
Bedroom
- Feather pillow
- Wardrobe or closet
Workspace
- Desk
Things to do
- Board games/puzzles
Reviews of Posada Los Alcatraces
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff and ambience?
You can expect excellent service from the staff and a pleasant ambience during your stay.
Are there any specific amenities available for relaxation and leisure?
Yes, the hotel offers a spa and wellness center, massage services, a heated pool, and an outdoor pool for your relaxation and leisure.
Is there free parking available at the hotel?
Yes, the hotel provides free parking for your convenience.
What are the nearby attractions or points of interest?
Nearby attractions include Hermita San Miguel Arcangel, which is 0.3 miles away, and El Cristo Golf Club, located 2.4 miles from the hotel.
How would you describe the cleanliness and maintenance of the facilities?
While the staff and ambience are excellent, some guests have mentioned that the facilities need more maintenance. However, you can expect a clean and well-maintained environment overall.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Language Barrier Solution
Guests appreciated the staff's flexibility in using Google Translate to communicate effectively, making it easier for non-Spanish speakers to interact with the staff.
Shower Temperature Control
Some guests experienced difficulty controlling the water temperature in the shower, with extreme variations. The hotel may need to address this issue for a more comfortable experience.
Restaurant Availability
Several guests mentioned that the hotel's restaurant was not open during their stay, leading to inconvenience. It would be beneficial for the hotel to ensure consistent restaurant availability for guests.
Property Upkeep
Multiple guests highlighted the need for general maintenance around the property. Addressing these maintenance issues could significantly enhance the overall guest experience.
Room Discrepancies
Guests noted discrepancies between the room they received and the pictures provided. Issues such as odd-shaped rooms and inadequate furniture should be addressed to align with guest expectations.
Staff Excellence
Guests consistently praised the hotel staff for their exceptional service and overall pleasant demeanor, contributing positively to the guest experience.
Nearby Attractions
The hotel's proximity to Hermita San Miguel Arcangel and El Cristo Golf Club provides guests with convenient access to local attractions, making it an ideal choice for those interested in exploring the area.
Pet-Friendly Policy
The hotel allows pets upon request, with potential charges. This information is valuable for guests traveling with pets and seeking pet-friendly accommodations.
Contactless Check-in/Check-out
The availability of contactless check-in/check-out was appreciated by guests, providing a convenient and safe experience during their stay.
Outdoor Amenities
Guests enjoyed the outdoor amenities such as the garden view, terrace/patio, and balcony, adding to the overall appeal of the hotel for a relaxing stay.
Location
What's nearby
- Hermita San Miguel Arcangel0.3 mi
- El Cristo Golf Club2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Posada Los Alcatraces
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $147 |
Average price (weekend night) | $127 |
When to book a room at Posada Los Alcatraces
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Puebla City Huejotzingo |
Distance to airport | 17.2 mi |