Surf 'N' Snow Backpackers is conveniently located for sightseeing in Auckland CBD, with Sky Tower nearby and Skycity Auckland, Queen Street and Auckland Town Hall a short stroll away. It is also ideally situated within a 10-minute walk of Auckland Ferry Terminal.
This historic hostel offers an indoor pool, an express check-in and check-out feature and a 24-hour reception. Those staying at the property can relax with a book in the on-site library.
The hostel's rooms are comfortable and provide a kitchenette that is equipped with a refrigerator. They each feature wireless internet access and a DVD player.
Surf is located in the heart of Auckland’s entertainment district with restaurants, cafés and nightlife on the doorstep. Guests are also able to easily visit Viaduct Basin and University Of Auckland.
Basics
Accessibility and suitability
Bathroom
General
Kitchen
Services and conveniences
Dining
Media and entertainment
Laundry
Bedroom
Things to do
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Surf 'N' Snow Backpackers?
The pros of staying at Surf 'N' Snow Backpackers include super friendly staff, great price, great value considering location, friendly staff, great location, and excellent price.
What are the cons of staying at Surf 'N' Snow Backpackers?
The cons of staying at Surf 'N' Snow Backpackers include dirty rooms, dirty bathrooms, uncomfortable beds, and a bad smell in some areas.
What practical information should I know before booking a room at Surf 'N' Snow Backpackers?
Before booking a room at Surf 'N' Snow Backpackers, it's important to note that some rooms may not have windows, and the availability of fresh air and ventilation may be limited in certain areas.
What are the best features of the location of Surf 'N' Snow Backpackers?
The best features of the location of Surf 'N' Snow Backpackers include its proximity to the bus terminal, groceries, and various entertainment and dining options in the heart of Auckland’s entertainment district.
What are the common concerns about the facilities at Surf 'N' Snow Backpackers?
Common concerns about the facilities at Surf 'N' Snow Backpackers include small kitchen areas, limited common areas, and issues with cleanliness and ventilation in some rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room with a Window
Several guests reported disappointment with windowless rooms, citing poor ventilation, moldy window frames, and stuffy conditions. Opt for a room with a window to ensure better air circulation and a more pleasant stay.
Consider Noise Levels
Some guests mentioned noise disturbances, including construction noise, drunken shouting, and noisy ventilation ducts. If you're sensitive to noise, consider bringing earplugs or requesting a quieter room location.
Check Room Conditions
Several guests reported cleanliness issues, such as stained pillows, dirty carpets, and moldy shower areas. Before settling in, inspect the room to ensure it meets your cleanliness standards and request a change if necessary.
Be Mindful of Hot Weather
Guests noted that the rooms can become uncomfortably hot, especially without the option to open windows for fresh air. Consider this factor, especially during warmer seasons, and inquire about cooling options or room locations with better ventilation.
Verify Room Amenities
Some guests were disappointed by the lack of certain amenities, such as top sheets, fresh towels, and functional electrical points. Double-check the room amenities upon arrival and request any missing items from the staff.
Stay for Short Visits
Several guests recommended this hostel for short stays or as a convenient stopover, citing limited comfort for longer durations. If planning an extended stay, consider the potential challenges mentioned in the reviews.
Be Aware of Surrounding Noise
Guests mentioned the hostel's central location, which provides easy access to the city but also comes with noise from nearby nightlife and traffic. If you prefer a quieter environment, consider this aspect when choosing your accommodation.
Check for Refund Policies
In cases of dissatisfaction with the room conditions, it's advisable to be aware of the refund policies and to promptly address any issues with the staff to seek a resolution.
Consider Bringing Your Own Essentials
Some guests noted the lack of certain items, such as a rubbish bin in the room and a shortage of fresh water in the showers. Packing essential items like a small trash can and a refillable water bottle could enhance your comfort during the stay.
Evaluate Value for Money
While some guests appreciated the hostel's value and convenient location, others expressed disappointment with the discrepancy between the advertised photos and the actual room conditions. Consider these factors when evaluating the overall value for your stay.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | November |
Average price (weeknight) | $21 |
Average price (weekend night) | $32 |
Value for money | 6.9 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Auckland Intl |
Distance to airport | 10.9 mi |