Pros: Noting good about this company. Not recommended at all
Cons: This company is horrible. Absolutely horrible. Staff is not properly trained and not educated. Rude. Second time flying with them. The first time I was like well maybe today is not a good day. Didn't bother cause everyone deserves a second chance. This time it was even worst. I'm an American citizen and also Brazilian. Brazil does not need a visa to go to Venezuela. The lady at the counter gave me a hard time saying that I needed one. After spending 20 minutes waiting for the "manager" he said that o didn't needed one. She was like ok. No apologies or nothing. Flight was packed. They were letting people take 3 bags with the to the airplane. I had a backpack and I had no room. Of course I was sitting in the emergency exit so they had to put my bag far. It was a mess. I could right all day. I will never ever again fly with them. I regret every single dolar spent on the ticket. Plus the plane is falling apart. Good luck if you are trying to fly with them.