Overview

Hotel Casa Caracol

Costera Bacalar 609, 77930 Bacalar, QR, Mexico
+52 998 845 2353

$117+

Overall guest ratings

8.0/10 Good
Based on 220 reviews

Review highlights

  • 9.5
  • 4.6
  • 4.5
  • 4.0

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    Enjoy your visit to Bacalar with a stay at Hotel Casa Caracol. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Rooms offer balconies and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Bar/Lounge
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews of Hotel Casa Caracol

    Overall Rating

    7.8 Good
    Based on 216 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 6.8 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 4.6 "Rooms are not good."
      1.4 "86% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
    • 4.5 "Breakfast is below average."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 2.8 "Quite uncomfortable."
      1.4 "86% didn't like the uncomfortable beds."
      0.0 "100% thought it was too noisy."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 142 reviews
    • 9.3 "Terrific location."
    • 6.9 "Service is ok."
    • 5.4 "Rooms are ok."
    • 4.3 "Breakfast is below average."

    Overall Rating

    7.5 Good
    Based on 73 reviews
    • 9.6 "Terrific location."
    • 6.6 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 4.6 "Breakfast is below average."
    • 4.3 "Rooms are not good."
    • 2.9 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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