Overview

Hotel Casa Caracol

Costera Bacalar 609, 77930 Bacalar, QR, Mexico
+52 998 845 2353

$117+

Overall guest ratings

8.0/10 Good
Based on 227 reviews

Review highlights

  • 9.6
  • 7.2
  • 4.9
  • 4.7

Good to know

  • Nice building
  • Great view

Nearby

    Show all

    About

    Enjoy your visit to Bacalar with a stay at Hotel Casa Caracol. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Rooms offer balconies and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Bar/Lounge
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 221 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.7 "Management was excellent, said 77%."
      8.0 "80% thought the service was very professional."
    • 5.0 "Internet is average."
    • 4.9 "Breakfast is below average."
    • 4.7 "Rooms are not good."
      1.1 "89% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
    • 4.5 "Value below average."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 2.5 "Quite uncomfortable."
      1.1 "89% didn't like the uncomfortable beds."
      0.0 "100% thought it was too noisy."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 145 reviews
    • 9.6 "Terrific location."
    • 8.4 "Amenities are good."
      9.6 "96% found the grounds to be nice."
      7.0 "70% thought the building was wonderful."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.3 "Rooms are ok."
    • 4.5 "Breakfast is below average."
    • 2.9 "Quite uncomfortable."
      1.3 "87% didn't like the uncomfortable beds."

    Overall Rating

    7.5 Good
    Based on 75 reviews
    • 9.7 "Terrific location."
    • 6.9 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 4.9 "Breakfast is below average."
    • 4.5 "Rooms are not good."
    • 2.7 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Great view"
    data provided by TrustYou
    Photos
    Map

    Map