Springfield Hotels

The staff and facilities are great

The mattress does not get enough air to be firm and the refrigerator froze my stuff

The first thing believe it or not was the kindness of the staff very clean environment didn't feel rushed when leaving

I don't like the window units for heating and air conditioning there noisy

They overbooked our hotel room; unacceptable.

My room was very clean and comfortable.Staff was very polite and courteous.

I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.

King size bed on top floor with a great view of the river. Clean bathroom, etc.

The area is a little sketchy at times so I would advise travelers to be aware of their surroundings.

Wi-Fi service was poor. Not a great business traveler location.

Very large rooms, spacious and good value.

Could have been a little more up to date, but wasn't bad.

Breakfast was fantastic. Rooms very clean and comfortable. Staff was friendly and helpful. Great location: close to many restaurants and six flags. We didn't see the pool, so no comments about that.

Covered parking would have been nice. Leaving my car out in the lot considering some of the people hanging out around there was a little uncomfortable. Nothing bad happened though.

The staff was Very good.

The breakfast was not so great. .. very limited.

Convenient location, free parking.

No towels or shampoo left by chambermaid for two days in the row. Had to call front desk to request towels and shampoo. Complained to front desk at checkout, lady behind the counter apologized for inconvenience.

Wireless was acceptable when it worked. TV had HGTV. Air conditioner worked pretty quickly. Big shower, room for two people. Breakfast cereal included froot loops.

Wireless didn't work at first. TV didn't work at first. Worked after maintenance came to look at it. Shades in room had gap for light to get through in the morning. Showerhead was very low.

The room is updated and pleasant. Staff very friendly. Convenient parking.

The floor was not vacuumed.

Nice location and very clean. Easy access to mall and with many mall restaurants choices. Easy access to the highway.

Little noisy at night but quieted down by 10pm

Breakfast had good variety.

Our room 222 abuts the laundry room. Noisy door and vending machine after midnight.

When my mom and I arrived, we learned that we had booked a smoking room ( this was not specified on Kayak). We both have severe allergies and asked if we could change rooms. The clerk said it would be an additional $30.00. She went to the manager and the manager upgraded our room at no cost and gave us free breakfast!! The staff were do helpful and the room was beautiful!!

Close enough to grocery store, burrito place, and wine store.

Key card didn't work 2nd night.Manager broke in thru window to unlock. Put window back, but anyone could easily have broken in.Maintenance man showed up & said to try the key 3-4x and it might work. No other hotels had rooms. I didn't feel safe.

Not much to like about this hotel.

The room wasn't cleaned. Stayed two nights. Got there, the hear was on full blast. Felt like we walked into a sauna. The bathroom sink was full of hair shavings. The pillows were very flat and uncomfortable. The TV was not clear and very fuzzy.

The staff was great and very helpful. The room was very comfortable. It was easy to get around in the area.

The Cleanliness , The Space , Comfortable Bedss , The Friendly Staff , and Just The Hotel Overall !!

Staff is great. Rooms were clean. I only stayed here for a night on my way to DC but would definitely recommend it to others

The only thing my kids missed was no waffle machine for breakfast

After my first night, I asked again if another non-smoking room was available for my second night. Adriane, the staff member at the desk that morning was very helpful, made arrangements for a different room, and assured me that when I was expected to return (late that evening) I would have another room. The second room was clean, smoke-free, and met my level of expectations for the hotel. I'm thankful to Adriane for making the second night of my stay much more pleasant than the first.

I had a two night stay. When I arrived, the room they gave me as a non-smoking room smelled of smoke -- I discovered later it was smoke that came in from an adjacent room. I asked to be moved but the only other room that they said was available was very small, smelled of mold, and didn't seem to be an improvement over the one originally assigned. I spent the night in the room originally assigned to me. In the morning when I could see my room better I also realized that the arm chair was badly stained and that there were many stains on the carpet.,I had a two night stay. When I arrived, the room they gave me as a non-smoking room smelled of smoke -- I discovered later it was smoke that came in from the adjacent room. I asked to be moved but the only other room that they said was available was very small, smelled a bit of mold, and didn't seem to be an improvement over the one originally assigned. In the morning when I could see my room better I also realized that the arm chair was badly stained and that there were many stains on the carpet.

Good location off highway. Rooms clean and well appointed. Great Breakfast.

We thoroughly enjoyed our stay

breakfast, pool, staff helpfulness

Front desk staff was great upon check in. Pool was fun ne

Breakfast was sparse, when I asked the attendant he yelled into the kitchen, the cook's response was "well they'll just have to wait. " Ice machine not working so front del gave me a ziplock bag of ice but would only give one. Nickelodeon didn't work on tv (my 10 year old was disappointed). Called front desk repeatedly got no answer. Crowd of people loudly playing Pokemon go in parking lot after 10pm. Overall a horrible stay. We love Marriott extended stay & just had a lousy experience at least his location

was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.

the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

nothing

no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable

The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!

Location and price. Staff was nice.

All power cords were unplugged when we arrived: lights, TV, clock, coffee maker, everything!

The rooms were very clean and comfortable

Did not care for the heaters they constantly ran and when they reached the temp you want they blow cold air till it's cold enough to which back to warm air

POOR SERVICE. NOT ENEN WORTH TO STAY.

T v did not work , light in bathroom did not work

Nothing

The only thing we like was the location. Good area and good eating facilities close by.

Rooms were very small, the bedding had cigarret burns. I requested a double bad room and I was given a room with one bed. I had to pay for another room to be able to accomodate the third person. The rooms had a unpleasant oddor.

The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests.

I liked everything

Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport.

Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.

Big comfortable beds, clean rooms, wonderful staff, great rates

The quality of the room for the price

Breakfast

Exhaust in bathroom didn't work

Just the location

The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.

DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK.

NICE HOTELS.

Close to Bradley Airport and convenient affordable parking.

Proximity to Bradley Airport; its price; the free shuttle to and from airport; ability to leave my car for four days at $6. a day.

Nothing disturbed me. The staff was courteous and helpful. The facility is not especially attractive but it is a bargain.

The front desk staff. Accomodated our every need intiutivly--without our having to ask. First rate.

Very clean. Bright bathroom lighting.

Air conditioning very loud. Bedding very heavy and noisy every time you move in bed. Crinkly noises.

Nothing staff were rude!

screwed up our reservations For 6 people in one small room gave us an additional room because no Suite s were available and then in the morning try to make us pay for it

We loved the Candlewood Suites, Really good value for money, and very comfortable

Free continental breakfast would have been great. And the pool should have been open after we got back from the fair. I would have slept better.

Good place to sit down relax and wait for your flight and stay in the hotel and grab a bite to eat was perfect for my situation waiting for my flight.

Staff was friendly, had wifi.

Rooms outdated and felt dirty. Shower didn't drain. Not enough towels which were super thin and rough. Paid a cheap rate but it wasn't even worth that.

Nothing!

Staff was very unfriendly! They warned me about the hotel being non-smoking yet I could smell cigarette smoke and marijuana smoke when walking in the halls. The fire alarms went off all night during my first night there. Very unclean in the rooms with a musty smell.