Find cheap flights to Chetumal

Pros: "Very good service,ver y servicial,and excellent pilots,"

Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"

Cons: "The seats"

Cons: "Staff people @ checking in Mexico City are the worst! they are unfriendly, rude and unwilling to help people."

Pros: "Nothing"
Cons: "Our flight was cancelled and we received no help. They kept referring us to other departments for assistance and i have wasted hours on the phone trying to get a refund for a service they did not provide."

Pros: "The crew was courteuos and helpful."
Cons: "Nothing. It was a midnight flight so I tested as best as I could."

Cons: "It took 50min literally to be able to get off from the airplane after it had been landed on time because it was raining so hard and the airport could not send us the step machine. So I lost the original flight and kindly Aeroméxico changed to the new flight. But that flight was delayed also. It was a bad experience totally."

Pros: "I'm 6'3" and they put me in a row with more legroom without charge. Very friendly and courteous crew."
Cons: "no food on this 4 hr flight but i did fly economy. This isnt only flight or airline where in flight internet doesnt work."

Cons: "The counter people charge me for my second luggage, this is my fourth trip to Santiago with Aeromexico and is the first time that they do that, I told them that I was not going to Mexico, I explain that my final destination was Santiago -Chile and by de info in internet for flight from USA to south America its 2 lugagge, they charge me anyway $55."

Pros: "Plane attendants were nice"
Cons: "They lost our luggage and we spent over 2 hrs trying to figure out what happened and they wrote down all the wrong info and the info they gave us to contact them wasn't accurate so it was a headache just trying to reach anyone!!"

Pros: "Good customer service"
Cons: "I cant stand why i have to pay for 1 bag luggage"

Pros: "Departure in time"
Cons: "They let oversized Carrie on"

Pros: "I got to have 2 cups of water."
Cons: "There are no vegan nor vegetarian options."

Pros: "Customer satisfaction is always in their mind. Their employees at all levels are usually waiving a smile and great attitude."

Pros: "In this day and age when Airlines are making you pay for every little thing; we were pleasantly surprised by the wonderful service and attention to the customer Aeromexico still gives to each customer."
Cons: "Nothing - we loved our whole experience."

Pros: "Airline gave me a good seat assignment"

Cons: "My seat didn't recline. I paid extra to be in front seat. I was asked to sit in a different row. I paid an extra $50 for nothing.lunch was bread and cheese."

Pros: "Why after paying my ticket i had to pay for my checked in bag. Very disappointed."
Cons: "Pay for it"

Pros: "Shops"
Cons: "Not knowing where the gate was until 30 min before.No Awro Mexico employee to help with the gate change and monitor was wrong"

Pros: "food was good"

Pros: "I liked that food was actually servied with yiur choice of beverage including alcohol on this flight."
Cons: "That they now charge a baggage fee."

Pros: "Great customer service and great food and drinks."
Cons: "Every thing was great."

Pros: "Service was delightful..... flight attendants were very attentive and kind."

Cons: "Sold us tickets without assigned seats"

Pros: "At least I didn't miss my connections because the flights were late"
Cons: "But I was biting my finger nails the entire time hoping that I would make the flight."

Pros: "The crew were incredibly nice and accommodating."
Cons: "Because it was an older plane, the entertainment options were minimal. The few TV's that came down had very poor quality- grainy and discolored with lines going through it."

Pros: "The entertainment was decent"
Cons: "The check in desk in lax is very unorganized and I think the staff was not knowledgeable at all. After checking in I was not given a boarding pass and told to get it after TSA check in, which made no sense."

Pros: "snack and drink, flight departures and arrivals on time, wheelchair service at departures and arrivals, the crew were helpful and efficient, price for round trip (L. A. - Guadalajara and return) was very reasonable, landing back at L. A. was a bit rough. Overall rate +/- 9.0"
Cons: "the new $25.00 dl charge for luggage, found out about it at airport check-in"

Cons: "The fly was delayed for more then 30 minutes with no explanation,I paid for the Saturday rate and end flying on Sunday what I thing is not fear . Why I have to pay more? About the food we didn't receive a meal ,they give us only some peanut and cup of water since I am a diabetic person I need to eat frequently,"

Pros: "Friendly staff"
Cons: "food could have been better"

Pros: "This was my first experience with Aeromexico and i loved it. Everyone was nice and the plane was nice. Loved it."

Pros: "Nothing"
Cons: "Flight was delayed 3 hrs because a crew member got sick. Along with several passengers we missed our connecting flights and basically lost an entire day of vacation rebooking a flight later in the day. At one point before boarding, asked if we could be put on another flight and reimbursed and could not get a straight answer. Big part of the delay was luggage being sorted out to remove the bags of passengers they oversold flights too. It's been one of the longest days ever."

Pros: "I wish I could post pictures of the broken magazine holder in front of my seat and the tangled seat belt that I could barely tie. Anyone heavier than me would not be able to buckle up on that seat. It was also VERY cold. The people around me were all covered up in heavy jackets and hats. When I mentioned this to the crew,they treated me with disdain and she said they could do nothing. What a shame, this used to be a great airline."
Cons: "Rude crew members, broken seat belt, broken magazine holder, way too cold for comfort."

Cons: "Intentamos comprar tres veces comprar y rechazó la operación y 30 minutos después , ya que había comprado el boleto en taquilla me mandan confirmación y hicieron encargo , les pedí la.cancelación y no la.hicieron aun cuando el.error fue de ustedes voy a promover la baja.calidad de su aplicación soy conductor de radio y publicidad en los Ángeles"

Pros: "The price for the tickets"
Cons: "No air in plane while we were delayed"

Pros: "The expedite process and secured."

Cons: "The fact that they damaged the handle on the zipper, they broke it off, and it was hard to open my luggage."

Pros: "We left on time."
Cons: "It was an average flight. Not bad."

Pros: "To be honest nothing"
Cons: "when I ask for something and they told me they gonna give the forms on the airplane,then they said we are out of this forms?you can get in in the airoport"

Pros: "Service, AC, food."
Cons: "Not much"

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Pros: "The crew were very courteous and funny."
Cons: "The fact that the gate was change from 24 to 25 without telling us or change the boarding pass."

Cons: "On my way back I assigned myself 2 emergency exit seats instead the clerk gave me 2 isle seats towards the back of the plane, somebody needs to email or call the airline about this."

Cons: "Every flight (3 in all for the return trip ) was delayed more than anbhour. Everytime because of crew! Seriously!!!!"

Pros: "free tequuila"

Pros: "Alaska air is great. Ice storm grounded us. Thanks for the electrical outlets. Waiting areas were crowded but seats were comfortable. There were enough seats for everyone waiting for delayed flights. Standby system was transparent. We could see where we were on the waiting list. Alaska knows how to board a plane and get people settled so the plane can take off."
Cons: "LA airport was hard to navigate."

Pros: "Delayed flight But overall good experience."

Pros: "Everything all together"
Cons: "none"

Cons: "My flight got delayed by almost 2 hours. Mist my connection. They didn't want to put me on an other flight. They said to me I had lost my ticket, stayed at the airport going from manager to manager for 7 hours. Had to buy my self an other round trip. Ended up staying the night in Mexico. Worst experience I ever had after been traveling all around the world. Will never fly Aeromexico again and will let everyone know how bad this aero line is."

Pros: "I like everything about it"
Cons: "Note"

Pros: "The crew was super professional"

Pros: "Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call."
Cons: "They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well."

Cons: "Not pay to much for my luggage"

Pros: "How punctual they were!"
Cons: "If the air conditioner was better."

Cons: "El equipaje"

Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."

Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"

Pros: "Airplane crew was nice"
Cons: "Check in app did not work for my husband and we had a very hard time getting help in the airport with little information. We were casually told that we should have gotten to airport 3 hours prior to flight departure. We arrived over 2 hours prior with no bags to check in. I was also sick during this"

Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"

Cons: "Being timely"

Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."

Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."

Pros: "nothing"
Cons: "a lot"

Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"

Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."

Cons: "Get the forms to fill up"

Cons: "Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day."

Pros: "Good crew"
Cons: "More organization toward boarding"

Cons: "Yes it could be better travel to complicated on Volaris"

Pros: "One of the worst experience I’ve had."
Cons: "Our flight was delayed for 3 hours! Completely ruined out plans."

Pros: "Nothing"

Pros: "Nothing! Crew was rude and liars"
Cons: "Tried to work more with customers and try to accommodate."

Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."

Pros: "Nothing to like."
Cons: "Everything could be better."

Cons: "Maybe courtesy soft drinks and peanuts"

Pros: "Not to much"
Cons: "Time of departure, really 1 hr delay?"

Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. I was charged $10 to print your boarding pass, the machines to print the boarding pass didn't work."
Cons: "Volaris need to get new seats. Volaris charge you almost for even breathing, I am not kidding. They ask you to use the machines at the airport to print the boarding pass but their logo is not on this machines that's how they make $10 on each passenger. Bad experience."

Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming. I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight."
Cons: "No entertainment but that is because it was a short 3 hour flight. Nothing else to report."

Pros: "crew was friendly"
Cons: "Poor lack of food choices. No video or radio to listen to for 4 hour flight is unusual especially international flight."

Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."

Pros: "Hassle free, luggage was no issue easy check in and boarding. I really wanted enjoyed my trip with volaris."
Cons: "There’s nothing I can really think of it was a great experience."

Cons: "Checking bag process. Flight crew was rude and short."

Pros: "The crew was helpful and professional. The plane was clean and orderly."
Cons: "The flight was VERY late (about 4 hours late) with no reconciliation for the massive tardiness"

Pros: "I don like it is a bad airli e"
Cons: "I don like nothing"

Pros: "They provide a good and fast transportation service."
Cons: "We were kind of late for our departure, they kept us for too long in the bus that took us from the terminal to the airplane, but the pilot apologized for this."

Pros: "Nothing"
Cons: "Everything ! That’s how bad it was."

Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."

Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."

Pros: "I liked nothing, literally nothing."
Cons: "Between almost making us miss the flight because they couldn’t identify or scan the boarding passes THEY printed out (which were just little stickers on the back of our passports with no information), the flight was over 45 mins late! Additionally, the pilot said it was flight 911 to Los Angeles and then laughed and corrected himself to flight 900 - are you serious? Not a joke."

Cons: "Everything was the worst experience ever"

Pros: "N/a"
Cons: "No real food"

Cons: "When booking flight said luggage include , but when I got checking my luggage $50 fee luggage this ridiculous price to pay. Very disappointed"

Pros: "Nothing really"
Cons: "Janet the flight attendant was specially rude, like all the crew Its too bad"

Cons: "No legroom Very, very warm in the cabin"

Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"

Cons: "Kiwi lost my reservation I lost my fligh"

Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."

Cons: "They checked us in, at the 2:00am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at 6:00am they canceled the flight. We won’t be booking volaris again."

Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."

Cons: "Water can still be free, I mean I know it’s a budget airline, but water?"

Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."

Pros: "Crew, new plane"
Cons: "Boarding"

Pros: "Nothing"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"

Pros: "the fly was delayed and the seats are too crowd"

Cons: "Communication! Flight was delays over 5 hours. The flight changed from delayed to on time twice throughout the day."

Pros: "We got VIP Boarding without choosing in advance."
Cons: "Very little legroom, seats were not reclinable at all, not a single snack included. Cheap."

Pros: "Cheap and on time."
Cons: "No Wi_Fi on board so that could be better."

Cons: "Terrible turbulence and very uncomfortable seats"

Cons: "These guys are doing well!!!"

Cons: "Seat space"

Cons: "Leaving on time would have been better"

Cons: "Keep doing what you guys are doing well"

Cons: "Did not my luggage"

Cons: "I was early to aborde and I wasn’t allow to check in due to apprently being late"

Pros: "I didn’t get chance to flight . They changed departure time . At the first time when I showed up at my gate 17A , 50 minutes before the departure there was a lot of people waiting for flight to Hermosillo , not the Cancun. ( wasn’t any information about Cancun flight on information display) When I asked crew from desk about my flight to Cancun they told that I need to wait for announcement . I left for 20 minutes , when back 20 minutes before my departure time on my gate crew told me that my flight it’s gone. I didn’t hear any announcement about it. They didn’t change me for another flight , only the told me that they can change my ticket for the flight which is 18 hours later."
Cons: "Everything need to improve"

Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"

Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"

Pros: "Flight in time"
Cons: "1. Couldn’t do web check-in 2. When picked my seat in vivaerobus website , emergency seats were not indicated, as a result, i got exactly a seat infront of the emergency seats line. Not only my seat wouldn’t lean, it was also less than 90 degrees. I was terribly uncomfortable the whole flight!!!"

Pros: "Crew"
Cons: "Food and entertainment and leg space."

Pros: "Worst customer service I have ever been subject too"

Pros: "The crew was excellent. Leg space was not good. There was very little space for me to get situated."
Cons: "Just the space between the rows of seats."

Cons: "So late"

Pros: "Left on time and arrived on time, both legs of the trip"
Cons: "Seats don’t recline. No option for entertainment. Very limited food options for purchase Meal tables were dirty"

Pros: "The crew were considerate, helpful"
Cons: "Only junk food to purchase and it was a long flight"

Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"

Pros: "Flight on time. Smooth flight"
Cons: "N/A"

Cons: "They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again."

Cons: "Better staff"

Pros: "It was impossible to speak to anyone before the 24 hour cancellation period ends."
Cons: "Have people try to help instead just telling them to call later or call the airline"

Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"

Pros: "Nothing"
Cons: "This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst"

Pros: "Nice Crew, Comfortable, new aircraft"
Cons: "They have all these rules about baggage and carry-on, but don't apply them. Take whatever you want."

Pros: "The crew was attentive"
Cons: "There’s always room for improvement"

Pros: "Did not let me change my ticket for a different time . Lost money missing flight"

Pros: "Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !"
Cons: "Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !"

Pros: "Nothing"
Cons: "Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!"

Pros: "Nothing"
Cons: "Was horrible"

Cons: "It’s was very bad"

Pros: "Por favor mantener Los precious gracias"

Pros: "The flight landed early."
Cons: "Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun."

Pros: "Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!"
Cons: "NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!"

Pros: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Cons: "Did not like that in order for me to fly I had to pay extra for a reserved seats."

Pros: "Good, friendly staff. Quick flight as far as in the air."
Cons: "3 hour delay, come on... tight fit. Everything else made it uncomfortable but it was a 98$flight so what are ya gonna do?"

Pros: "The flight on time and the airplane new"
Cons: "The people on caunter very"

Pros: "The food, sunsets, beaches were amazing."

Pros: "We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on."
Cons: "I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely."

Pros: "On time"

Pros: "To my surprise I had to took this trip by time convenience. It was a cheap flight and had never used Viva before. Departed on time and had a great flight"
Cons: "Bathroom"

Pros: "It arrived"
Cons: "No email to check in, unclear website, forced to pay 8 dollars to check online because I hadnt been assigned a seat and only options were exit row, had to pay 30 dollars to board because they never made the carry on allowance clear and my bag was 2 k over. Would not recommend."