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excellent breakfast This was my second time at Palmenwald. The first time, although I requested a twin room with single beds, I got a double bed and a room with a picture window into the bathroom - nice for a couple, but not for two middle-aged travelling companions! The second time I requested a double room for a couple, but got a room with two single beds. When we asked for a change of room, we were told that there were no double beds - that was the "Bulgarian" style and we should push the beds together, even though the bedheads and bedside tables would then be out of position. Clearly this was not true anyhow, because I had previously had the opposite problem!
It was a nice experience to stay in a new refurnished hotel with a lot of cozy facilities. I hope to come back soon to this hotel.
Breakfast was great, rooms very comfortable, restaurant food also great. Good range of facilities and friendly staff.
Very nice restaurant, good breakfast
Nice classic hotel with friendly staff. Nice restaurant and convenient Spa and swimmingpool Nothing to report
Complimentary drinks upon check-in, friendly staff, breakfast, large room No air-conditioning in our room, had to open windows and could hear bells and people on the street talking as the room was right above main entrance. Don't book room 108 in hot weather.
Well situated Hotel. Ideal for Holiday.
The staff were great! One of the team gave up his personal garage during our stay so that we could use it for our motorcycle. The food in the restaurant was good quality and the room was comfortable. nothing
My experience was completely wonderful. Excellent friendly service, peaceful and beautiful surroundings, great food, free mineral pool across the street, nice walking trails, I could go on. If you want excitement, shopping, and entertainment or if you want completely luxurious rooms or if you have kids, please don't go. If you just want to relax and get away from it all, it's perfect. Nothing
Extremely nice and friendly hotel, good balance of style full and relax atmosphere. NO
Very nice place extremely attentive staff if a bit stiff ambiance heady clientele. Best for local and national government administration elite.
The attention to detail and the welcoming nature of the staff was very evident. As a top class hotel it is to be expected but the nature was not overly formal and you felt very comfortable. They could not do enough to help. The food was of a very high standard, the Michelin 3 start French Restaurant apparently had a 6 month waiting list, unless cancellations. However, the main restaurant was excellent. The breakfast choice was exemplary! Just a nice place to be and as relaxing or as busy as you would want it to be. They have a 'morning paper' of the day's events and there is always plenty arranged. When we were there, tempertures rose to 35 degrees and the hotel corridors and rooms could feel a little warm as there was no air conditioning, but that was only our opinion. Menu was available in english, but the morning newspaper was in german, but there were staff to speak to re. events/excusions etc.
the setting of the hotel within the mountains and the breathtaking views from every corner .breakfast was great and generally the mix of peacefullness and hiking the mountains is excellent dinner takes too long and the food was not great.they got our booking wrong (put us in the old building rather than the new and didnt go out of their way to make ammends)
Best hotel where I have ever been :) Smiling hotel like my daughter told.
The staff was pleasant and helpful. The dining facility was first rate. Overall, the experience was better than one would expect for the price. I would definitely seek out Hotel Hirsch on any future stopover.
Extremely helpful, food fantastic, very clean large rooms. Well positioned hotel to explore The Black Forest. Nothing !!!!!
A very pleasant traditional Black Forest hotel. With a lot of snow around, the views from our room were super. My wife unfortunately forgot her new necklace, but when I phoned hotel that evening from far away they had rescued the necklace from our room and offered to post it home to uk. Fantastic honesty and service. The access road and ramp down to garage was tricky due to some snow. I would never have found the hotel without my gps. Brilliant tool.
Excellent location, good breakfasts, motorcycle friendly, staff tried very hard Swimming pool was very cold, making it unuseble. Chef/patron was a bit misrable.
Very well maintained
nothing rooms were tired and in need of updating.area was very drab and quiet.food was terrible
the staff was polite & helpfull, the restaurant - very good. we liked the breakfast meal and also the dinners.the swimming pool is nice unsatisfied toilette filling. we stayed 3 days at the hotel &* got only 1 small soap. no adding used materials - the basket remained empty after using the stuff.
Great receptionist and manager-extreemly helpful, polite and made my stay that extra special/personal. Room was a very decent size with balcony and very comfotable beds. The breakfast and evening meals were excellent. No laundry service
Breakfast was bountiful and tasty. The surrounding countryside was picturesque. The bathroom was spacious and the shower worked well The parking was not adequate
Spacious facilities and excellent spa facilities. Very clean and relaxing infinity indoor pool with relaxing music. Sunny drinks terrace and ample breakfast. 15mins easy walk from the town centre but meant we could park the car outside the hotel. We visited at low season so the restaurant lacked a little atmosphere
Our apartment was a little bit isolated, what was just great!
High Quality, Spacious Family Apartments, Nice Swimmingpool, free internet PC, free PS2, free midgetgolf & games Kitchen & Restaurant was reasonable
Very good range of facilities available. Choice of breakfast or breakfast/dinner as part of stay. Family friendly - baby cot (real cot, not a travel cot), diaper pail all available.
Very clean and friendly, excellent for children the location was not so central
Friendly personnel Internet did not work in rooms and on central computer in lobby. Not very near to city centre.
Swimmingpool was great and the sauna! And the restaurant had good kids menu.
the spa area no
Good location, free public transport in the region, sauna facilities, excellent kitchen, very kind and professional staff.
My husband and I were in the Black Forest area for business and stayed at Hotel Landhaus Waldesruh for two nights. The hotel is family run and small which makes it even better. The room was quite spacious and very clean. The breakfast was also excellent with quite a lot of choices for a small family run hotel. Not to mention that the staff (family) and the other guests were very friendly and helpful.
Locaion, near some nice walks, and not too far from the main town, which is worth visiting.
Everything was beautiful, all details (colours, form, materials) were cared for. We couldn't get a wellness cd to listen music on our room, because they were gone.
We were looking for a weekend escape and certainly found it at this idylllic hotel. The grounds were exquisitely maintained and perfectly located. The staff was fun, welcoming and helpful. The food was divine: lots of fresh, locally grown produce and imaginative dishes. And the pampering opportunities were endless: saunas, salt water soaks, massages, beauty treatments. The big kids loved the hiking trails and adjacent swimmbad, and the little one loved the swans and ducks in the lake, as well as the small indoor pool. Not really....maybe a coffee pot in the room??
Nice environment by the lake. So the lake view room is the most important conidtion. Even though we booked early still there was no room with lake view allocated. As we requested, they put us to a very small room with an indirect view of the lake. Feels like international travellers are not their priority.
it had a nice big outdoor swimmingpool next door. (not part of the hotel) have seen friendlier staff, room was not always cleaned properly. Hotel was very much aimed at older people, not quite the place for a family to go.
really a great location at a sea, comfortable,cosy and clean room. Rich and tasty breakfast no functioning internet access, eventhough it was advertised to be one
Perfect location to spend a few days in the Black Forest. Nice hotel with rooms overlooking the forest and a little lake, swimming pool and sauna to relax after exercise. Hotel sttaff very friendly. Good restaurant. Nothing to declare, although not fit for people expecting a brand new hotel. It's a charming old hotel, run by charming people, located in a charming place.
fantastic location, staff, food, SPA, coffee hut 500 metres up the hill. The beds completely destroyed all the benefits of the SPA and massage
I liked everything about this hotel, ass soon as I checked in I relaxed more than I have ever relaxed before, the facilities are excellent and far beyond clean, I would reccomend this hotel which is in the heart of the black forest.
Fabulous food, charming, and better than expected.