Novotel Balikpapan

Guests have praised the hotel's breakfast, mentioning that it offers a wide variety of options and tastes great.

While some guests have mentioned issues with cleanliness, others have described the rooms as clean and comfortable. It's important to note that the hotel is undergoing some renovation.

The hotel offers a complete gym, a pool with a view, and a spa and wellness center. Guests have also appreciated the spacious hall and the security staff's politeness.

The hotel is strategically located in the city center, within walking distance of BC Mall and food centers. It's also close to the beach and downtown area, making it a good base for exploring Balikpapan.

The hotel's high season is in July, while the low season is in March. Visitors may want to consider these factors when planning their stay.

Guests recommend choosing a room on a higher floor for ample natural light and better views.

Guests praise specific staff members like Kadek, Dewi, Iwan, Eka, or Jumsia for exceptional service, suggesting that following their recommendations can enhance the guest experience.

The hotel's strategic location provides easy access to attractions like Bekapai Garden, Plaza Balikpapan, Monument Perjuangan Rakyat, and Kemala Beach, making it convenient for guests to explore the area.

Some guests mention that the hotel is a bit run down, so it's advisable to inquire about renovated rooms for a more updated experience.

Several guests note the need for maintenance and refurbishment, so it's important to manage expectations regarding the overall condition of the hotel.

While some guests praise the comfortable beds and clean rooms, others highlight issues with cleanliness, old furniture, and bathroom maintenance, indicating the importance of carefully selecting a room based on individual preferences.

While some guests appreciate the breakfast options, others find it limited for Western tastes, so it's advisable to plan accordingly or explore nearby dining options.

Guests mention varying experiences with in-room services, such as breakfast availability and laundry requests, so it's recommended to inquire about specific in-room amenities and services before arrival.

Some guests experienced delays during the check-in process, so it's advisable to plan for potential wait times, especially during peak seasons.

While the hotel offers dining facilities, some guests mention slow service and limited menu options, so it's worth exploring nearby dining alternatives for a diverse culinary experience.