Overview

Novotel Bangkok Fenix Silom

320 Silom Road, Bangkok 10500, Thailand
+66 2 206 9100

$60+

Overall guest ratings

8.3/10 Excellent
Based on 3,005 reviews

Review highlights

  • 8.8
  • 8.7
  • 5.4
  • 4.3

Good to know

  • Clean rooms
  • Good accessibility by car

Nearby

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    About

    Central to everything in Bangkok, Novotel Bangkok Fenix Silom is located near two BTS sky train stations - Surasak and Taksin station, a convenient location for both business and leisure travelers. Within walking distance to Jewelry Trade Center and Sathorn Pier. The hotel boasts 4-star comfort and practical facilities including gym with sauna and a pool. Stay connected with free WIFI service, enjoy delicious breakfast at The SQUARE restaurant or unwind with evening drinks at Stone Bar.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Laundry service
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Washer/dryer available in-room
    • Terrace/Patio
    • Kid-friendly
    • Gift shop
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 3,005 reviews
    • 8.8 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      7.6 "Near to public transport, according to 76%."
      8.1 "81% liked the proximity to sightseeing."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Good access to the airport, said 93%."
    • 8.7 "Good value."
      7.7 "77% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
    • 8.3 "Breakfast is good."
      7.7 "77% were happy with the price of the breakfast."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.0 "60% found the grounds not bad."
      6.5 "For only 65%, the facilities were new enough."
    • 5.4 "Rooms are ok."
      6.9 "Only 69% said the rooms were modern."
      5.2 "Only 52% thought the furniture was functional."
      5.7 "57% thought the bathroom was big enough."
      6.8 "68% thought the minibar was ok."
      6.4 "For only 64%, the tv was ok."
    • 4.3 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 3.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.4 "Pool is below average."
      1.5 "Dirty pool, said 85%."
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    Overall Rating

    8.4 Excellent
    Based on 1,292 reviews
    • 8.6 "Breakfast is good."
    • 8.6 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      7.6 "76% liked the proximity to sightseeing."
      7.6 "Near to public transport, according to 76%."
      8.8 "88% liked the proximity to shopping."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.3 "Rooms are ok."
      6.6 "For only 66%, the tv was ok."
    • 4.9 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Pool is below average."
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    Overall Rating

    8.2 Excellent
    Based on 751 reviews
    • 8.9 "Good value."
      8.1 "81% were happy with the price of the breakfast."
    • 8.7 "Breakfast is good."
      8.1 "81% were happy with the price of the breakfast."
    • 8.5 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      7.5 "Near to public transport, according to 75%."
      8.8 "88% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 3.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.1 "69% complained about the bathroom."
    • 3.2 "Quite uncomfortable."
      2.1 "79% said rooms were small."
    • 3.1 "Horrible pool."
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    Overall Rating

    8.5 Excellent
    Based on 510 reviews
    • 9.0 "Excellent value."
    • 9.0 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      8.8 "88% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.6 "Good breakfast."
    • 6.0 "Rooms are ok."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Horrible pool."
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    Overall Rating

    8.5 Excellent
    Based on 450 reviews
    • 8.7 "Bar is amazing."
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.5 "Sufficient wellness & sports facilities."
    • 5.8 "Rooms are ok."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 3.8 "Pool is below average."
    • 3.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    data provided by TrustYou
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