Hot Springs Medical And Spa

The hotel offers excellent food, a kid-friendly buffet, and a complimentary breakfast. Guests can also enjoy a restaurant, bar/lounge, and a coffee shop.

The hotel boasts a fantastic spa, indoor and outdoor pools, a steam room, and a spa and wellness center. Guests can also enjoy hot spring baths, beauty salon services, and various massage treatments.

The hotel is family-friendly, offering cribs, a child pool, an indoor play area, and a kids' club. However, some guests have mentioned that there were too many children in the pools.

Some guests have expressed concerns about the cleanliness and overcrowding of the pools, as well as the behavior of other guests. Additionally, there have been comments about the limited entertainment options in the evenings and the need for better control of children in certain areas.

The high season is in December, offering a perfect retreat with top-notch spa facilities and varied, delicious dining options. However, guests may want to consider potential overcrowding during this time.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The low season in May might be a good time to visit to avoid crowds and enjoy the facilities with more privacy, as suggested by the hotel's seasonality information.

Many guests praised the spa facilities, particularly the pools with mineral water. Consider indulging in the spa treatments and enjoying the warm outdoor pool.

Some guests noted that the hotel can get crowded, especially during high season in December. Planning a visit during less busy times could lead to a more relaxed experience.

If you plan to ski, ensure to check the shuttle schedule to the slopes, as some guests mentioned that the shuttle times were not always convenient.

Several guests mentioned that the hotel can get crowded, especially in the pools, so be prepared for a lively atmosphere, particularly if visiting with children.

Some guests noted that the hotel can be noisy, especially in the evenings. Requesting a room away from the main areas might provide a more peaceful stay.

While the hotel itself offers many amenities, consider visiting nearby attractions such as Bansko and Razlog, as recommended by some guests.

While many guests praised the food, some mentioned that the dinner options were below expectations. Consider exploring dining options outside the hotel for variety.

Some guests mentioned that the hotel could be hosting special events, which might impact the overall atmosphere and facilities availability. It's advisable to inquire about any events during your planned stay.