East West Hotel Basel

Everything was perfect in the hotel, accommodating and helpful staff members, excellent location with restaurants just downstairs.

The bed pillows are horrible, some rooms have an elevator view, and getting to the hotel was challenging for some guests.

The hotel provides daily housekeeping, face masks for guests, physical distancing in dining areas, enhanced cleaning, and hand sanitizer in guest accommodation and key areas.

The hotel offers a restaurant, bar/lounge, special diet menus, snack bar, and packed lunches for guests.

The high season is in May, and the low season is in October.

Guests highly recommend booking a room with a river view for a more enjoyable stay, as it offers a beautiful and serene atmosphere.

Some guests found the pillows uncomfortable, so if you have specific pillow preferences, it might be a good idea to bring your own.

The hotel's central location makes it easy to explore nearby attractions such as Naturhistorisches Museum Basel, Rathaus Basel, and the Museum of Cultures Basel, all within walking distance.

Some guests were disappointed with their room allocation, so it's advisable to carefully review room details and possibly request a room away from the elevator or with a balcony.

Guests appreciated the hotel's proximity to the Rhine River, making it perfect for scenic walks and enjoying the riverside atmosphere.

As some rooms may not have air conditioning, bringing a portable fan could help ensure a more comfortable stay, especially during warmer months.

If you have specific needs such as extra towels or firmer pillows, consider requesting them in advance to enhance your comfort during your stay.

With restaurants located downstairs, guests can easily access a variety of dining options, making it convenient for meals during their stay.

The concierge service can be helpful for arranging activities, providing local information, and making the most of your visit to Basel.

Visiting during the low season in October may offer a quieter and potentially more affordable experience, allowing for easier exploration of the city's attractions.