Basel Hotels

Everything was first class with superb customer service. shower curtain faulty

(1) very convenient location (2) room is spacious (3) a selection of fruit available at the reception (4) staff are helpful and responsive nil.

Nice large room. Very comfortable bed. Excellent breakfast. Great location. Included Tram day passes, but most sites were walkable. Convenient to riverboat docks. It was noisy at night if the window was open, but quiet with it shut.

It was in a good location. We had a corner room overlooking the city gate, so the view was pretty, but a bit noisy. The hotel was comfortable and the staff very welcoming. The only thing that needs upgrading are the towels. They were very thin and scratchy. Theven old town area was very charming, especially since we were there during the holidays. I would stay at this hotel again if in the area.

Very helpful reception staff

Convenience, next to the train station. We were confirmed for a higher floor and was given the lowest floor with the rooms.

Good value for money, the location was great, across the street from the train station and Bern is nice to see as well. Nothing, all was well

Convenient

Very spacious room, with good bathroom products, including robes and slippers, excellent tea/coffee tray with many varieties of tea, attractively decorated room with good external blind system. Very good breakfast table, including prosecco! There was some noise from the tram station outside but this did not trouble us overnight.

The location was great, the room was nice and quiet. I would definitely return here.

... everything was ok

The welcome from the staff on arrival was fantastic and they were very helpful in explaining how to get around the city, also they helped with organising supprises for my sister from her Fiancé. They even went out and hand picked her chocolates and placed them in her room. There was nothing bad about the hotel, which makes a change! It would have been nice to have tea & coffee facilities in the rooms but this did not spoil our trip at all.

The hotel staff was absolutely impeccable in the friendliness and professionalism.

Great location with a great view on the city and the Rhine river; friendly and mindful staff. The gourmet restaurant "Cheval blanc" deserves a special mention.

Liked the ambiance and the staff was outstanding There was nothing not to like at this hotel

good location on the tram line. breakfast is expensive.

Very friendly and helpful staff. Perfect location for exploring old town Basel and shopping. You look out on the Rhine River and a short walk across bridge or free trolley ride puts you in the heart a great stay. Buffet breakfast was awesome No shortcomings. Didn't find any faults

I stated at the reception also, the TV are very small.Turkish Star TV is not representing Turkish tv channels, I recommended one of the four news channels from the satilite..Star tv is disgusting and embrassing in view of a Turk..We booked for one night but came one day early and although the hotel was full due to a fair in town, they tried their best to give us the room we liked on the river side..Efficient service of the hotel. One complain, the restaurant's prices are extremely high when a traveller wants to have a modest dinner, we could effort the first night but next night we prefered somewhere reasonable..

Lovely bathroom and extremely comfortable bed. Liked the 2 room concept.

The welcome , the staff, the very well equiped rooms with quality furnishings and bedding, the little touches ( sugus on pillow, water and soda in ice cupboard }. And of course breakfast ! The WIFI should have been free. It is now a service that most hotels provide as part of room cost.

Staff were very helpful, breakfast was delicious, free mini bar with milk, soft drink, water and juice, free ticket for local transport, location next to Basel Station very convenient and room was very comfortable - what more can we ask for.

Breakfast buffet