Friendly staff who were attentive and efficient characteful hotel with all the right amount of facilities
ot having choice of shower only a bath.
Comfortable large rooms with modern furnisings.
It is a little further outside of Bath than I expected but that didn't stop us getting a 10 min taxi ride in for about £6.
Really friendly staff, lovely room, free upgrade!!! Breakfast was really well cooked.
When we had afternoon tea the bread on sandwiches was dry. Also the mattress was very uncomfortable.
The staff were accommodating and the breakfast was excellent. Lots of options for the food and filled us up so that we didn't need a proper lunch. They put effort into the details, like cafetiere coffee in the rooms and Glacier fruit sweets everywhere you went.
We had a nice bathroom with a walk-in shower but it was difficult keeping the water in that area. A few surfaces (eg. high shelves) hadn't recently seen a duster, nothing major though.
The owners were very accommodating and the building very characterful. Also close to local facilities.
the breakfast was very good, although the dining area did feel very cramped, the saff were all friendly and polite.
The room & ensuite was cramped we did not like having a wash hand basin in the bedroom, felt we were mislead about the bar, as it was drinks served out of a cupboard,which we did not use
At the arriving day the extra bed for our daughter was not prepared, but she got for the first night a room of her own (upgraded without extra bill). The second day the room was not cleanded. And any excusion by anybody. No wonder, the management is not in the hotel.
nice and relaxed and breakfast was great some much
Large room for the family.
Bathroom was very small and a tad grotty. Very poor ventilation.