Batu Caves Hotels

Location, very close to KLCC

Breakfast / food

Good breakfast only.

Very old furniture in the room, with strange smell also. Not so close to the 2 Towers, the district is slighly dangerous.

Convenient location

Noisy, No wardrobe

Can't beat the location. Right in the middle of all the shopping. Although a budget hotel, rooms are clean and comfortable. 24 food court below the hotel.

All said and done the location was pretty good .. opposite to a large mall connected by a walk way .. also you could tell at some point it was a 5* facility .. the lobby area looked impressive ..

.. most other things were either just average or below average .. the rooms had a very dated look .. furniture was old ... things in the wall were loose .. couple of times when i connected my laptop the outlet actually came out of the wall .. when we ordered room service they would not charge it to the room .. when i gave him a credit card he was not happy .. worst of course was the WiFi .. it was so poor that it was almost not usable .. if i was on a business trip i would have been livid .. even here i had to use the data on my cell phone since it was faster than their wifi! Overall except for the price .. i would not recommend .. at a slightly higher price i am sure you can get better accommodation ...

Its was very pleasant and peaceful place

The hotel staff is very stubborn, as after convincing for the long time they were convinced for early check in.

the location of the hotel is pretty good with a lot of shopping centre nearby..

the pillow is not so comfy and the water tap abit old, however other than that, the rest is quite good

Location wise not bad.

Firstly when reached the hotel, no greetings from reception at all, my family of 4 do not feel welcome. Secondly when insert the door card into the card reader, the reader was faulty as there was no light & electricity. Need to call the technician few times before they came & repair. We were staying in a family room yet only provide 2 bottles of minerals waters instead of 4. Overall not satisfied with the hotel service & facilities.

Very well mannered staff at the reception

the cleaniliness and type of facilities

i dont feel good with this hotel

they way they r talk with ppl and everything they asked money

The location

the breakfast and the location

The staff were very helpful

the rooms have poor airconditioning

Clean, comfortable hotel located above the theme parks.

I liked the cleanliness and the convenience and the breakfast

not much

Location near the monotrain,

expensive,

Nice pool, free wifi, late checkout till 2pm for free, location is great (close to Bukit Bintang = shopping, Alor Street = lot of cheap food and Changkat Road = nightlife)

no safety box inside the room

The locality of the Hotel is excellent.

Disturbance/noise in late hours.

The Check-out time is more flexible and front desk staff are friendly and helpful.Our request for extra blankets and pillows are fullfilled .

Everything seem ok for us.

big swimming pool. my kids like it

location

The restaurant for the residences on level 6 was very poor. The food was ill prepared, cold and poor service. I had to send back a loaf of bread back that was full of mould - the chef should have seen that before putting it out. The hot food was cool and the cold food was warm - very disapointing on variety and presentation.