Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Terrific location."
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6.5 "Average value."
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6.0 "Service is ok."6.8 "Only 68% found the
staff to be friendly enough ." 5.2 "52% said thereception staff was ok ." 6.0 "Only 60% thought theservice was professional ." -
4.1 "Rooms are not good."3.1 "69%
complained about the bathroom ." 3.5 "65% saidrooms were dirty ." 3.0 "70% didn't like theuncomfortable beds ." 0.0 "100% thought they werepoorly maintained ." 2.2 "78% said thebathroom was dirty ." 1.1 "Air conditioning was criticized by 89%." 0.0 "For 100%, therooms looked old ." -
3.8 "Not very clean."3.5 "65% said
rooms were dirty ." 2.2 "78% said thebathroom was dirty ." -
3.4 "Not very comfortable."3.0 "70% didn't like the
uncomfortable beds ." 1.1 "Air conditioning was criticized by 89%." -
1.7 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ." -
1.3 "Awful breakfast."
Overall Rating
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9.3 "Terrific location."
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6.0 "Service is ok."
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4.1 "Rooms are not good."
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1.3 "Awful breakfast."
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1.0 "Terrible amenities."1.1 "89% thought the
building wasn't nice ."
Overall Rating
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9.3 "Terrific location."
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6.4 "Service is ok."5.5 "55% said the
reception staff was ok ." -
4.5 "Rooms are not good."
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1.1 "Awful breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.3review from
the location is almost the only quality at Monroe Hotel. the service is poor. the rates VS quality are unjustified.
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5.3review from
nathing special about it.
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4.3review from
Very normal which is less than 3 star hotel Poor rooms
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5.3review from
rooms are small, facility are limited, much below expectations for the money paid.
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5.3review from
I like the secure feeling by staying at this hotel and its location Yes I did, one of the staff at the Reception used to be very rude with the customers especilly if they are from Gulf countries like. He took from me down payment 4000us Dollar (on hold on my Master card) on my first night at the hotel asi checked in on 18th, July 2010. In addtion I paid another 4000us Dollar cash as a eposit for my 15 nights there. Besides, whenever me or my family needs a service his answer was no most of the time. I can't remember his name but he was on duty at the reception on the date of my arrival 18/7/2010 at 7:30pm.
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4.0review from
Nothing... The restaurant where we used to have breakfast was below average..tables werent clean, or the staff wasnt caring enough for guests.. each time, we had to call them to clean the table for us. there were flies in the buffet . in my room, the towels were awful.. you should really have a look to the towels... they lost their real colour... the light of the bathroom was so dull ..the hotel charged us 40 $ for the taxi that picked us up from the airport, altough they told us on the phone that it will only cost 30 $ and when we asked why? they answered that because the aeroplane was delaid so the driver had to wait for us so thats why they increased the charges... something that no other decent hotel will do. For me, no more Monroe.
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7.6review from
Friendly and very accomodating with many facilities and great access to the city
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4.8review from
breakfast was good construction on the other half so no pool available. although I called the hotel before the stay and they confirmed they have a pool, somehow the staff forgot to mention that it is closed for construction site for at least another 6 months or one year!!!!
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3.6review from
Location in the downtown Better staff service
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3.6review from
The location is good/ Excellent. There was not a swimming pool because of construction however I have charged full price, it is really expensive for what it is. No Gym, no swimming pool, breakfast is very poor..
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3.3review from
the location is almost the only quality at Monroe Hotel. the service is poor. the rates VS quality are unjustified.
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5.3review from
nathing special about it.
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4.3review from
Very normal which is less than 3 star hotel Poor rooms
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5.3review from
rooms are small, facility are limited, much below expectations for the money paid.
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5.3review from
I like the secure feeling by staying at this hotel and its location Yes I did, one of the staff at the Reception used to be very rude with the customers especilly if they are from Gulf countries like. He took from me down payment 4000us Dollar (on hold on my Master card) on my first night at the hotel asi checked in on 18th, July 2010. In addtion I paid another 4000us Dollar cash as a eposit for my 15 nights there. Besides, whenever me or my family needs a service his answer was no most of the time. I can't remember his name but he was on duty at the reception on the date of my arrival 18/7/2010 at 7:30pm.
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4.0review from
Nothing... The restaurant where we used to have breakfast was below average..tables werent clean, or the staff wasnt caring enough for guests.. each time, we had to call them to clean the table for us. there were flies in the buffet . in my room, the towels were awful.. you should really have a look to the towels... they lost their real colour... the light of the bathroom was so dull ..the hotel charged us 40 $ for the taxi that picked us up from the airport, altough they told us on the phone that it will only cost 30 $ and when we asked why? they answered that because the aeroplane was delaid so the driver had to wait for us so thats why they increased the charges... something that no other decent hotel will do. For me, no more Monroe.
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4.8review from
breakfast was good construction on the other half so no pool available. although I called the hotel before the stay and they confirmed they have a pool, somehow the staff forgot to mention that it is closed for construction site for at least another 6 months or one year!!!!
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3.6review from
Location in the downtown Better staff service
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3.6review from
The location is good/ Excellent. There was not a swimming pool because of construction however I have charged full price, it is really expensive for what it is. No Gym, no swimming pool, breakfast is very poor..
