Pros (+) Nothing
Cons (-) The staff is very rude I asked for free WIFI in my room because I booked the room with free WIFI and they said no you have to pay. I was traveling with two young children and several luggage and nobody helped me.
5 stars
Gefinor Rotana
Clemenceau Street P.O. Box 113-5202, Beirut 113-5202, Lebanon
Beirut, Lebanon
See location+961 137 1888Photos of Gefinor Rotana
Overview
Gefinor Rotana Hotel is a modern hotel situated in a popular tourist area, only a 10-minute stroll to Banque du Liban and American University of Beirut. Popular amenities, such as outdoor tennis courts, an infinity pool and a rooftop terrace, ensure an enjoyable stay in Beirut.
Guests can make use of Gefinor Rotana's relaxation facilities, including a beauty centre and a sauna, plus work out at Bodylines. Amenities include complimentary Wi-Fi, a ballroom and 24-hour room service. It also offers superb facilities for meetings and events.
All rooms are air conditioned, soundproofed and equipped with a coffee maker, a mini bar and a marble bathroom. Each has a private bathroom with a rain shower and a bath tub.
The hotel also offers a light afternoon tea. Afternoon tea is served in the contemporary lounge bar, which also provides a range of beverages.
Gefinor Rotana is within walking distance of Lebanese National Library, Rene Moawad Garden and Hamra Street. Guests can find various restaurants and shops nearby.
Amenities at Gefinor Rotana
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Quiet street view
- Sea view
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Kitchen
- Wine glasses
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
- Rooftop pool
- Pool bar
- Sauna
Dining
- Grocery deliveries
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Child-safety socket covers
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Balcony
Media and entertainment
- Flat-screen TV
- TV
Things to do
- Beach access
- Beauty salon
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Gefinor Rotana
8.9
Very good
982 verified ratings
Wonderful
509
Very good
166
Good
129
Okay
60
Fair
57
Mediocre
23
Poor
38
Summary of reviews
Guests say
The hotel received mixed feedback from guests. Many appreciated the location, highlighting its convenience for exploring Beirut. On the positive side, some guests praised the friendly staff and the quality of the breakfast. However, significant concerns were raised regarding service; several guests experienced rudeness from staff and inadequate handling of requests, including cleaning issues and wrong room assignments. Cleanliness also emerged as a problem, with reports of stained sheets and dirty windows. Additionally, some amenities fell short of expectations, with limited breakfast options and pool availability times. Overall, while some guests enjoyed their stay, others were disappointed and felt the hotel did not meet five-star standards.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Gefinor Rotana offers an infinity pool, rooftop terrace, beauty center, sauna, and outdoor tennis courts for guests to enjoy.
Is parking available at the hotel?
Yes, Gefinor Rotana provides free parking and valet parking for the convenience of guests.
How is the food quality at the hotel?
Guests have praised the hotel's breakfast buffet and the availability of special diet menus upon request. However, some have mentioned that the breakfast is overpriced.
What is the cleanliness like at the hotel?
The hotel is described as super clean by many guests, but a few have mentioned specific areas, such as the floor inside the room and the bathroom, that need attention.
What can guests expect from the staff and customer service?
The staff at Gefinor Rotana are frequently praised for their friendliness, helpfulness, and flexibility, with specific mentions of individual staff members who provided exceptional service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider booking a room with a sea view or city view to enhance your experience, as some guests were disappointed with views of less appealing surroundings.
Consider Room Upgrade
Some guests were pleasantly surprised with room upgrades and additional services offered by the hotel, so it may be worth inquiring about potential upgrades upon arrival.
Be Mindful of Traffic
While the hotel's location is convenient, be prepared for potential traffic congestion when traveling to and from the hotel, as mentioned by some guests.
Check for Electrical Adapters
If you're traveling from a region with different plug types, ensure you have the necessary adapters for your electronics, as the hotel may not provide them.
Inquire About Payment Methods
Confirm the accepted payment methods in advance, especially if you plan to use American Express, as some guests encountered issues with this at checkout.
Consider Breakfast Options
While the breakfast buffet is highly praised, some guests felt that the a la carte options could be improved, so it may be worth exploring alternative breakfast choices nearby.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as René Moawad Garden, Hamra Street, and the American University of Beirut for convenient exploration during your stay.
Utilize Hotel Services
Make use of the hotel's facilities such as the rooftop pool, gym, and spa, as these were highlighted as positive aspects of the guest experience.
Engage with Friendly Staff
Interact with the accommodating and responsive staff, who were praised for their professionalism and helpfulness by numerous guests.
Plan for Laundry Services
If you require laundry services, consider exploring alternative options, as some guests found the hotel's laundry charges to be relatively expensive.
Location
Clemenceau Street P.O. Box 113-5202, Beirut 113-5202
What's nearby
- René Moawad Garden0.3 mi
- Hamra Street0.4 mi
- American University of Beirut0.5 mi
- Robert Mouawad Private Museum0.7 mi
- Roman Baths0.8 mi
- Planet Discovery0.9 mi
- Al-Omari Grand Mosque1 mi
- Saint George Greek Orthodox Cathedral1 mi
- Mohammad Al-Amin Mosque1 mi
- Lighthouse1.1 mi
- Martyrs' Square1.1 mi
- Pigeon's Rock1.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Gefinor Rotana
Low season | May |
|---|---|
High season | November |
Average price (weeknight) | $108 |
Average price (weekend night) | $92 |
When to book a room at Gefinor Rotana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Beirut |
Distance to airport | 5.3 mi |