The Chateau Spa & Wellness Resort
Photos of The Chateau Spa & Wellness Resort
Overview
Latest deals for The Chateau Spa & Wellness Resort
Amenities at The Chateau Spa & Wellness Resort
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Earplugs
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Mountain view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Saltwater pool
- Massage
- Sauna
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Darts
- Karaoke
- Pool table
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Bedroom
- Feather pillow
- Alarm clock
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Reviews of The Chateau Spa & Wellness Resort
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and the option to have food delivered to your accommodation. Guests have praised the good selection of breakfast and the spread of the breakfast, which includes both Western and Asian fusion dishes.
How is the cleanliness of the hotel's rooms and facilities?
Guests have reported that the rooms are spacious, clean, and comfortable, with comfortable beds and a serene and peaceful environment. However, some guests have mentioned issues with the cleanliness of certain areas, such as dusty window panels, table tops, and inside cupboards.
What are the hotel's unique offerings for relaxation and wellness?
The hotel offers a spa and wellness center, hot tub, outdoor pool, pool with a view, steam room, massage services, and sauna, providing a range of options for relaxation and rejuvenation. Guests have particularly enjoyed the spa services and the serene and tranquil mountain environment.
Is there convenient parking available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles. Additionally, the hotel has been praised for its convenient parking and stunning views from the resort.
What is the staff's level of hospitality and service?
Guests have consistently praised the friendly and caring hospitality of the staff, with special mentions for specific staff members who provided exceptional service. However, some guests have mentioned instances of slow service and the need for further staff training.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests reported issues with room amenities such as noisy air conditioning and rusty kettles. It's advisable to check the functionality of amenities upon arrival and request replacements if necessary.
Explore Nearby Attractions
The hotel is conveniently located near Genting Arena of Stars and Resorts World Genting, making it a great base for exploring these attractions.
Consider Off-Peak Visits
Guests who visited during the off-season enjoyed a quieter and more spacious experience. Consider visiting during low season months like October for a more peaceful retreat.
Take Advantage of Free Shuttle Service
The hotel offers a free shuttle service, which can be convenient for exploring nearby attractions without the hassle of driving.
Spa Experience
Many guests praised the spa facilities, so consider indulging in a spa treatment during your stay for a relaxing experience.
Check for Special Dietary Menus
If you have specific dietary requirements, it's advisable to inquire about special diet menus, as some guests found the food choices limited.
Family-Friendly Services
The hotel offers babysitting or child care services and kids' meals, making it a suitable option for families looking for a relaxing getaway.
Room Upgrade
Some guests mentioned receiving complimentary room upgrades, so it might be worth inquiring about this possibility during the booking process.
Feedback on Food Quality
While some guests enjoyed the breakfast spread, others found the food quality inconsistent. It's recommended to manage expectations regarding food variety and quality.
Location
What's nearby
- Resorts World Genting3.3 mi
- Genting Arena of Stars3.3 mi
- Elephant Sanctuary24.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Chateau Spa & Wellness Resort
Low season | March |
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High season | December |
Average price (weeknight) | $114 |
Average price (weekend night) | $104 |
When to book a room at The Chateau Spa & Wellness Resort
KAYAK's top tips for your stay at The Chateau Spa & Wellness Resort
FAQs when booking at The Chateau Spa & Wellness Resort
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Value for money | 8.7 |
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Distance to city center | 9.4 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 27.2 mi |