The Chateau Spa & Wellness Resort

The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and the option to have food delivered to your accommodation. Guests have praised the good selection of breakfast and the spread of the breakfast, which includes both Western and Asian fusion dishes.

Guests have reported that the rooms are spacious, clean, and comfortable, with comfortable beds and a serene and peaceful environment. However, some guests have mentioned issues with the cleanliness of certain areas, such as dusty window panels, table tops, and inside cupboards.

The hotel offers a spa and wellness center, hot tub, outdoor pool, pool with a view, steam room, massage services, and sauna, providing a range of options for relaxation and rejuvenation. Guests have particularly enjoyed the spa services and the serene and tranquil mountain environment.

The hotel offers free parking and valet parking, providing convenient options for guests with vehicles. Additionally, the hotel has been praised for its convenient parking and stunning views from the resort.

Guests have consistently praised the friendly and caring hospitality of the staff, with special mentions for specific staff members who provided exceptional service. However, some guests have mentioned instances of slow service and the need for further staff training.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with room amenities such as noisy air conditioning and rusty kettles. It's advisable to check the functionality of amenities upon arrival and request replacements if necessary.

The hotel is conveniently located near Genting Arena of Stars and Resorts World Genting, making it a great base for exploring these attractions.

Guests who visited during the off-season enjoyed a quieter and more spacious experience. Consider visiting during low season months like October for a more peaceful retreat.

The hotel offers a free shuttle service, which can be convenient for exploring nearby attractions without the hassle of driving.

Many guests praised the spa facilities, so consider indulging in a spa treatment during your stay for a relaxing experience.

If you have specific dietary requirements, it's advisable to inquire about special diet menus, as some guests found the food choices limited.

The hotel offers babysitting or child care services and kids' meals, making it a suitable option for families looking for a relaxing getaway.

Some guests mentioned receiving complimentary room upgrades, so it might be worth inquiring about this possibility during the booking process.

While some guests enjoyed the breakfast spread, others found the food quality inconsistent. It's recommended to manage expectations regarding food variety and quality.