Overview

Umikaoru Yado Hotel New Matsumi

Kitahama 3-14-8, Beppu 874-0920, Japan
+81 977 232 201

$186+

Overall guest ratings

8.2/10 Excellent
Based on 951 reviews

Review highlights

  • 9.0
  • 8.7
  • 4.9
  • 4.2

Good to know

  • Spacious rooms
  • Great view
  • Friendly service

Nearby

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    About

    Enjoy your visit to Beppu with a stay at Umikaoru Yado Hotel New Matsumi. Guests indulge in spa services, then grab a bite to eat at the restaurant. Flat-screen TVs and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car rental
    • Internet
    • Laundry service
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business center
    • Concierge service
    • Spa
    • Restaurant
    • Cable or satellite TV
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 951 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.7 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      9.3 "93% thought it was pleasantly quiet."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 7.5 "Nice rooms."
      9.0 "90% thought the view was good."
      8.9 "89% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 4.9 "Value below average."
    • 4.2 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.0 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 2.0 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 475 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 8.6 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.3 "Nice rooms."
      8.8 "88% thought rooms were spacious."
      9.0 "90% thought the view was good."
    • 4.7 "Value below average."
    • 4.1 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.9 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 389 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.5 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 7.7 "Nice rooms."
      9.0 "90% thought the view was good."
      9.0 "90% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.0 "Average value."
    • 4.5 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.1 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
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    Overall Rating

    8.0 Good
    Based on 85 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Food is delicious."
    • 8.8 "Location is great."
    • 8.7 "Breakfast is good."
    • 8.7 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 4.8 "Vibe wasn't good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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