Overview

Best Western Premier Cappello D'Oro

12 Viale Papa Giovanni XXIII, 24121 Bergamo, Lombardy, Italy
+39 035 422 2711

$76+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 1,548 reviews
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Review highlights

  • 9.1
  • 9.1
  • 5.7
  • 5.2

Good to know

  • Friendly service

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    About

    Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the BEST WESTERN PREMIER Hotel Cappello d'Oro. 10% national VAT included. Local city tax is up to 3.50 EUR per night per person over 12 years of age with complimentary stay. The city tax is excluded and must be paid directly at the hotel.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness center
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 1,548 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
    • 9.0 "Terrific location."
    • 6.2 "Average amenities."
    • 6.1 "Food is average."
    • 5.7 "Rooms are ok."
    • 5.2 "Vibe was decent."
    • 4.5 "Internet is poor."
    • 3.6 "Bar is not good."
    • 3.1 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.4 Excellent
    Based on 944 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Breakfast is good."
    • 6.1 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.0 "Food is average."
    • 5.8 "Average value."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.8 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.1 "Only 61% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.1 "Only 61% said rooms were big enough."
    • 5.2 "Vibe was decent."
      5.4 "54% thought the atmosphere was somewhat friendly."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 294 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
    • 6.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      7.0 "70% thought rooms were spacious."
      5.7 "For only 57%, the noise level was all right."
    • 6.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      7.0 "70% thought rooms were spacious."
    • 4.9 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 46 reviews
    • 9.1 "Terrific location."
    • 5.1 "Rooms are ok."
    • 5.1 "Average comfort."
    • 5.0 "Vibe was decent."

    Overall Rating

    8.5 Excellent
    Based on 263 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.9 "Location is great."
    • 6.3 "Average amenities."
    • 6.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% said rooms were big enough."
    • 5.8 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      6.6 "For only 66%, the noise level was all right."
    • 5.5 "Vibe was decent."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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