Overview

Best Western Hotel Cappello D'Oro

12 Viale Papa Giovanni XXIII, 24121 Bergamo, Lombardy, Italy
+39 035 422 2711

$88+

Overall guest ratings

8.6/10 Excellent
Based on 2,053 reviews

Review highlights

  • 9.5
  • 9.2
  • 5.6
  • 5.6

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the Best Western® Hotel Cappello d'Oro.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,053 reviews
    • 9.5 "Excellent breakfast."
      7.9 "79% were happy with the price of the breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      9.5 "95% found the restaurant service to be one of the best."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.7 "Average value."
    • 5.6 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.0 "For only 50%, the noise level was all right."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.8 "58% found the grounds not bad."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 2.6 "Bar is disappointing."
    • 2.1 "Disappointing wellness & sports facilities."
      1.0 "90% didn't like the fitness area."
      4.0 "60% were unhappy with the sauna."
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    Overall Rating

    8.5 Excellent
    Based on 1,170 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 9.1 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 5.6 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.2 "Average value."
    • 3.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    8.8 Excellent
    Based on 533 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.5 "Housekeeping was great, according to 85%."
      9.9 "99% thought the service was very professional."
    • 6.1 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.8 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.3 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 20 reviews
    • 9.2 "Terrific location."
    • 5.2 "Rooms are ok."

    Overall Rating

    8.5 Excellent
    Based on 328 reviews
    • 9.5 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 5.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Average value."
    • 5.6 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
      5.5 "For only 55%, the noise level was all right."
    • 5.6 "Average amenities."
    • 5.5 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 4.2 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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