Overview

Best Western Hotel Cappello D'Oro

12 Viale Papa Giovanni XXIII, 24121 Bergamo, Lombardy, Italy
+39 035 422 2711

$86+

Overall guest ratings

8.6/10 Excellent
Based on 1,971 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.4
  • 5.4

Good to know

  • Close to public transport
  • Train station is close

Nearby

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    About

    Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the Best Western® Hotel Cappello d'Oro. 10% national VAT included. Local city tax is up to 3.50 EUR per night per person over 12 years of age with complimentary stay. The city tax is excluded and must be paid directly at the hotel.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,971 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      9.0 "90% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.3 "Only 53% said rooms were big enough."
    • 5.4 "Average value."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.3 "Only 53% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 5.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.3 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 3.7 "Bar is not good."
    • 3.2 "Disappointing wellness & sports facilities."
      0.8 "92% didn't like the fitness area."
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    Overall Rating

    8.6 Excellent
    Based on 1,143 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 9.2 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 5.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.4 "Only 54% said rooms were big enough."
    • 5.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.4 "Only 54% said rooms were big enough."
    • 5.3 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Average amenities."
    • 4.9 "Value below average."
    • 3.7 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    8.7 Excellent
    Based on 473 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.0 "Housekeeping was great, according to 70%."
      9.9 "99% thought the service was very professional."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 5.4 "Average value."
    • 5.1 "Internet is average."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 19 reviews
    • 9.2 "Terrific location."
    • 5.3 "Rooms are ok."

    Overall Rating

    8.5 Excellent
    Based on 335 reviews
    • 9.4 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.8 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      5.6 "For only 56%, the noise level was all right."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.4 "Average amenities."
    • 5.4 "Average value."
    • 4.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    "Train station is close"
    data provided by TrustYou

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