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United States to Milan Flight Information

Flights Arrive in Milan
Flights Depart from United States
Flight Price $372
Airlines Air Italy, WOW air, Finnair, Iberia, British Airways, Alitalia, Brussels Airlines, Air Canada, SWISS, Aer Lingus, SAS, Air France

Top Tips for Finding Cheap Flights to Milan

Looking for cheap airfare to Milan? 25% of our users found round-trip tickets to Milan for the following prices or less: From New York $496, from San Francisco $593, from Los Angeles $597
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June and July. The cheapest month to fly to Milan is February.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Milan flight deals.
Three major airports work in cooperation to form Milan’s air traffic network. Namely, Orio al Serio International Airport (BGY), Milan-Malpensa Airport (MXP), and Milan Linate Airport (LIN). Milan-Malpensa Airport is the busiest of the three. It serves not only the Milan Metropolitan area but also neighboring regions of Italy.
Malpensa Airport can be easily reached by train, bus, and by private car or taxi. The Malpensa Express train service is recommended, as in many ways it offers the most direct route to the airport. There is also an express bus that, depending on where you want to go in Milan, is a good option to and from Malpensa Airport.
The best way to get to Linate Airport is by bus or taxi. There is no train service that can take you there directly, but there are two main bus options: an express line and regular bus line. The express line is recommended, as it goes directly from the city center to the airport, while the regular line makes a variety of stops along the way.
For travelers looking to get a quick night of sleep without having to enter the city, Malpensa Airport is a great option. MOXY Milan Malpensa Airport and Sheraton Milan Malpensa Airport Hotel are both located within minutes of the airport and offer all the facilities you need.

FAQs - Booking Milan flights

How long is the flight to Milan?

Flights from New York 8h 45m
Flights from San Francisco 12h 15m
Flights from Miami 10h 06m
Flights from Los Angeles 12h 27m

What is the cheapest flight to Milan?

The cheapest airline ticket to Milan from United States in the last 72 hours was $372 round-trip on the route Boston to Milan. The most popular route is New York to Milan and the cheapest ticket found on this route in the last 72 hours was $646 round-trip.

Which airlines fly to Milan?

In general from United States, Air Italy, KLM and Air France fly the most to Milan. The most popular route is from New York, and KLM, Air France & Delta fly this route the most.

Which Milan airport is closest to central Milan?

Milan is served by 4 major airports. Linate (4 miles) is the closest to the center of Milan, Malpensa is 25 miles from the center, Orio Al Serio is 29 miles from the center and Parma is 70 miles away from the center. View on Map.

What shopping options are there at Milan airports?

Milan is renowned for fashion, and the Milanese airports are more than ready to satisfy your fashion needs after your flight to Milan. Malpensa Airport has a wide selection of Italy’s greatest fashion brands, all within its terminals. Outlets can also be found at both Milan Linate Airport and, to a lesser degree, at Milan/Bergamo Airport as well.

What services and facilities does Malpensa Airport have for business travelers?

Malpensa Airport has a variety of meeting rooms and business centers available for travelers that can be rented by the hour. Additionally, there is equipment such as monitors, computers, and projectors available on demand, along with catering services. Milan Linate Airport also has meeting rooms available for rent, along with corresponding equipment rentals.

What facilities are available for children in the Milan airports?

In Malpensa Airport there is a Geronimo Stilton-themed play area, along with interactive games and toys. There is also a “family lane” in the security area that is designated for families with children under the age of 13, for ease of access and travel.

What hotels offer free shuttle service to Milan/Bergamo Airport?

As Milan/Bergamo is located a city over from Milan proper, many travelers may find themselves wanting to stay the night in Bergamo prior to heading to Milan. Many hotels offer complimentary shuttle service to and from the airport, such as the Winter Garden Hotel - Bergamo Airport, Hotel Moderno, and Fleur de Lis Belvedere.

Book Cheap Milan Plane Tickets

(Round-trip)
Airports
Origin
New York
$493
only
$493
$415
only
$415
Fort Lauderdale
$505
only
$505
Newark
$489
only
$489
Washington
$445
only
$445
Miami
$390
only
$390
Boston
$372
only
$372
Destination
Milan
$390
only
$390
$477
only
$477
$372
only
$372
Tue, May 7
BOS
Boston Logan Intl
BGY
Milan Orio Al Serio
15h 25m
Thu, May 9
BGY
Milan Orio Al Serio
BOS
Boston Logan Intl
20h 15m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Sep 29
MIA
Miami
MXP
Milan Malpensa
9h 55m
Fri, Oct 11
MXP
Milan Malpensa
MIA
Miami
10h 15m
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3 reviews
Overall
6.8
Boarding
6.9
Comfort
6.8
Crew
7.6
Entertainment
6.1
Food
6.6
JFK
MXP
Excellent 9.3

Pros: Great service, flight attendants were very accomodating, both reactive and proactive, and very knowledgeable.

Cons: The food was ok, a little soggy, and my headphone jack only worked when I pressed in the plug with my hand.

MXP
JFK
Okay 4.3

Cons: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

MXP
JFK
Good 6.6

Pros: Customer service in Milan was great. Crew was very nice

Cons: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

MXP
FCO
Okay 4.3

Pros: I liked that it was short

Cons: The ride was so bumpy that I got sick

Mon, May 27
BWI
Baltimore/Washington
MXP
Milan Malpensa
20h 25m
Sat, Jun 8
MXP
Milan Malpensa
BWI
Baltimore/Washington
25h 30m
Trip: 13 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1,511 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
SFO
Okay 4.0

Cons: The plane was very noisy and uncomfortable but I guess that’s what you get for lower budget airlines.

BWI
KEF
Mediocre 2.0

Pros: Nothing

Cons: Would not let.me board the flight as my name was booked as Chris and not Christopher. When calling support they refused to change my name as it was 4 hours before the flight....horrible, they cost me a lot of.money!!!

CDG
KEF
Okay 5.0

Pros: the staff was nice and attentive

Cons: the boarding procedures at CDG were lengthy and unlcear

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
LGW
Good 6.0

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

Tue, Apr 23
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 00m
Sat, May 4
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 00m
Trip: 12 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
BUD
HEL
Excellent 8.0

Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

RMI
HEL
Excellent 9.6

Pros: Lots of movie choices.

Cons: Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

JFK
HEL
Excellent 8.0

Pros: Smooth flying

Cons: Choice of movies

HEL
JFK
Excellent 10.0

Pros: I enjoy my flight

Cons: Again no complains

Mon, Apr 22
MIA
Miami
MXP
Milan Malpensa
9h 20m
Wed, May 8
MXP
Milan Malpensa
MIA
Miami
10h 55m
Trip: 17 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.6
MAD
PTY
Excellent 10.0

Pros: Volar con Iberia es sencillo y particularmente buena atención.

BRU
MAD
Excellent 10.0

Pros: Excellent flight, timely

JFK
MAD
Okay 4.0

Pros: The time arrived at the airport was great

Cons: Not enough leg room, had to wait too long for shuttle bus to the terminal.

MIA
MAD
Good 7.0

Cons: All processed food. GMO’s. No organic options.

MAD
BOS
Good 6.6

Pros: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Cons: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.

Sun, May 5
JFK
New York John F Kennedy Intl
LIN
Milan Linate
11h 20m
Sun, May 12
LIN
Milan Linate
JFK
New York John F Kennedy Intl
11h 55m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,525 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
CPT
JNB
Mediocre 2.0

Cons: Delayed, twice!

ATH
LHR
Excellent 10.0

Pros: This was a long flight for us but the entertainment and food options were great and kept us comfortable the whole time.

Cons: Nothing really. It was a great flight.

LHR
ARN
Excellent 10.0

Pros: Can’t complain having a whole row for myself in such a long flight and amazing crew

LHR
IAH
Good 6.6

Pros: Yeah Ok...average

Cons: More movie options

SEA
LHR
Good 7.0

Pros: Crew was very nice

Tue, Sep 17
MIA
Miami
BGY
Milan Orio Al Serio
21h 15m
Thu, Sep 26
BGY
Milan Orio Al Serio
MIA
Miami
14h 45m
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,329 reviews
Overall
7.1
Boarding
7.3
Comfort
6.9
Crew
7.6
Entertainment
6.0
Food
6.3
CTA
FCO
Mediocre 2.0

Cons: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

CTA
FCO
Good 7.3

Pros: Crew was pleasant there were many seats vacant

Cons: Flight boarding starte 25 minuets late

FCO
TLV
Excellent 8.0

Cons: Meals

TLV
FCO
Good 6.3

Pros: Crew was polite

Cons: Late departure

FCO
IKA
Mediocre 2.6

Cons: Seats were packed with no room for feet

Wed, May 8
EWR
Newark
LIN
Milan Linate
21h 45m
Tue, May 28
LIN
Milan Linate
EWR
Newark
11h 05m
Trip: 21 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,061 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
YYZ
BRU
Excellent 10.0

Pros: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.

ACC
BRU
Okay 4.0

Cons: poor customer service.

JFK
BRU
Excellent 9.6

Pros: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

BRU
KBP
Excellent 10.0

Pros: Very good service! Friendly and happy staff!

Cons: The food; I didn't like the sandwich and the snacks

DME
BRU
Mediocre 3.3

Cons: Nothing is for free not even a coffee.

Tue, May 14
LGA
New York LaGuardia
LIN
Milan Linate
14h 40m
Fri, Jun 14
LIN
Milan Linate
LGA
New York LaGuardia
18h 24m
Trip: 32 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,715 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YUL
Okay 5.0

Pros: Aair Canada rouge seems to ne a plane for cattle. Too tight

Cons: Human space between seats

YEG
YOW
Excellent 8.0

Pros: The few were friendly.

Cons: The food selection was poor.

YYZ
YEG
Excellent 8.6

Pros: Crew was great. Especially Reagan

Cons: Poor choice of movies

FLL
YUL
Excellent 10.0

Pros: Crew was friendly and polite

YYZ
YUL
Good 6.0

Cons: improve the accompaniment of the drink

Wed, Apr 17
EWR
Newark
MXP
Milan Malpensa
18h 15m
Mon, Apr 29
MXP
Milan Malpensa
EWR
Newark
31h 05m
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,857 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ORD
ZRH
Mediocre 3.6

Cons: Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip.

MIA
ZRH
Excellent 10.0

Pros: Everything

ZRH
JFK
Good 7.3

Pros: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.

Cons: The food could be much better. Although coming from Sicily it's tough to compare.

ZRH
YUL
Excellent 10.0

Pros: Excellent food and crew

JFK
ZRH
Excellent 10.0

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Sat, Mar 30
JFK
New York John F Kennedy Intl
LIN
Milan Linate
30h 30m
Thu, May 16
LIN
Milan Linate
JFK
New York John F Kennedy Intl
13h 35m
Trip: 48 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,496 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.1
Food
6.8
YYZ
DUB
Excellent 9.6

Pros: All good, excellent crew.

Cons: After awhile Seats were a little uncomfortable.

DUB
PHL
Okay 5.0

Cons: See above

DUB
BRU
Mediocre 2.6

Pros: Left on time.

Cons: Everything else. Utterly confusing answers to questions.

SFO
DUB
Good 6.6

Pros: The staff are always lovley

Cons: They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss

DUB
IAD
Mediocre 2.0

Cons: Lost my luggage

Fri, Aug 23
EWR
Newark
MXP
Milan Malpensa
35h 10m
Tue, Sep 3
MXP
Milan Malpensa
EWR
Newark
31h 00m
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 4,770 reviews
Overall
7.9
Boarding
7.9
Comfort
7.6
Crew
8.2
Entertainment
7.2
Food
7.1
CPH
SFO
Good 7.0

Cons: I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!

MUC
ARN
Mediocre 3.6

Cons: We were late and my impression is that the crew is not well organized and costed the delay.

ORD
ARN
Okay 5.0

Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.

Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.

CPH
ARN
Okay 5.0

Cons: We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier.

LAX
ARN
Mediocre 3.3

Pros: Flight was on time. Bathrooms were clean.

Cons: Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken.

Sun, May 12
FLL
Fort Lauderdale
MXP
Milan Malpensa
19h 41m
Wed, May 22
MXP
Milan Malpensa
FLL
Fort Lauderdale
19h 18m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3,380 reviews
Overall
7.6
Boarding
7.6
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
TLV
CDG
Good 6.6

Pros: On time, staff was nice.

Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited

CDG
TLV
Okay 5.6

Pros: Intranet meant I could watch movies on my iPad

Cons: Seats are very uncomfortable

VCE
CDG
Okay 5.3

Pros: Crew was nice, too short of a flight to figure out more

Cons: no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan

JFK
CDG
Okay 4.0

Pros: FA kept bumping into my seat waking me up

Cons: Return the 777 to 9 across

CDG
LAX
Okay 4.3

Pros: Crew was nice although one fellow was a little too “nervous” and looked bossy

Cons: Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all.

Mon, Sep 30
MIA
Miami
MXP
Milan Malpensa
9h 55m
Sun, Oct 6
MXP
Milan Malpensa
MIA
Miami
10h 15m
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3 reviews
Overall
6.8
Boarding
6.9
Comfort
6.8
Crew
7.6
Entertainment
6.1
Food
6.6
JFK
MXP
Excellent 10.0

Pros: Everything

JFK
MXP
Mediocre 2.0

Pros: N/A

Cons: The clerk was very rude and refused to explain the hidden baggage fee and misleading baggage info. I’ve also been over charged an extra $100 per baggage instead of $50 (cost as indicated on Air Italy web site).

JFK
MXP
Okay 5.0

Pros: * The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

Cons: * They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

CAI
MXP
Mediocre 3.6

Cons: Every other airline allowed me to carry on my bag, but they insisted I check it (and pay of course). I get in the plane and there's PLENTY OF ROOM. Was only a half full flight. They should have been decent and just let me on with it like every other airline.

OLB
MXP
Excellent 10.0

Pros: I liked the seats, the crew, the aircraft in general. It didn't´ feel too much of a low cost airline to me.

Cons: There was nothing I really didn´t like. It was the first time I have flown on this airline and I would want to fly again with them.

Wed, Sep 4
BOS
Boston Logan Intl
BGY
Milan Orio Al Serio
16h 35m
Wed, Sep 11
BGY
Milan Orio Al Serio
BOS
Boston Logan Intl
12h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Sep 4
BOS
Boston Logan Intl
BGY
Milan Orio Al Serio
16h 35m
Wed, Sep 11
BGY
Milan Orio Al Serio
BOS
Boston Logan Intl
12h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Sep 18
MIA
Miami
MXP
Milan Malpensa
9h 25m
Wed, Sep 25
MXP
Milan Malpensa
MIA
Miami
10h 35m
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 2 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ICN
HEL
Good 7.3

Cons: The food wasn’t good and it would be great if they had pasta or some vegetarian option.

BKK
HEL
Excellent 10.0

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

HEL
SIN
Excellent 8.0

Pros: Flight attendants are polite

JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

Sun, Sep 22
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Wed, Oct 2
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Trip: 11 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 20 reviews
Overall
6.8
Boarding
6.9
Comfort
6.8
Crew
7.6
Entertainment
6.1
Food
6.6
JFK
MXP
Mediocre 2.0

Cons: Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

JFK
MXP
Excellent 10.0

Pros: Everything

MXP
FCO
Excellent 10.0

Pros: Everything

MXP
JFK
Good 6.6

Pros: Customer service in Milan was great. Crew was very nice

Cons: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

JFK
MXP
Okay 5.0

Pros: * The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

Cons: * They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

Wed, Apr 17
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
12h 30m
Mon, Apr 29
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
30h 45m
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,875 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SFO
Excellent 10.0

Pros: Swiss is always excellent

ZRH
TXL
Excellent 10.0

Cons: A little more clean seats

ZRH
YUL
Excellent 10.0

Pros: Excellent food and crew

JFK
ZRH
Excellent 10.0

Cons: nothing

ZRH
BOS
Mediocre 2.6

Cons: Poor desk service Food at breakfast A joke

Wed, May 8
EWR
Newark
LIN
Milan Linate
11h 20m
Wed, May 15
LIN
Milan Linate
EWR
Newark
34h 15m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,525 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
SEA
LHR
Good 7.0

Pros: Crew was very nice

ATL
LHR
Okay 5.0

Pros: Good entertainment options

Cons: The armrests did not fully extend, making the seat incredibly uncomfortable for my husband...the flight crew did not seem to care...

FRA
LCY
Mediocre 2.0

Pros: Nothing

Cons: The plane, the arrival time and the service

AMS
LHR
Excellent 10.0

Pros: Good service, entertainment screen were good. Food was good.

Cons: None

BUD
LHR
Excellent 10.0

Pros: New planes, good food, professional crew.

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