Holiday Inn Bern - Westside By IHG

The hotel offers a super cool swimming pool and sauna area, public transport to the city center included in the price, and access to a water park.

Yes, the hotel is close to the cinema, shopping mall, train, and tram stations. It also provides easy access to public transportation to the city center and is connected to a shopping mall.

The staff are described as very kind, friendly, and helpful. However, some guests mentioned that the hotel seemed to be understaffed.

The hotel offers a very nice breakfast with professional staff, and excellent food presentation. However, some guests found the restaurant noisy and mentioned issues with the evening staff.

Some guests mentioned issues with cleanliness, such as poor room cleaning and maintenance, while others noted noise disturbances and issues with the air conditioning.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel provides free tickets for a city tour during the stay, which is a great way to explore the area.

Guests appreciated the free access to the water park with a wellness center. It's a great way to relax and have fun during the stay.

Some guests noted that rooms facing the train station could be noisy at times. If sensitive to noise, consider requesting a room away from the train station side.

Some guests mentioned that the rooms did not have a bathtub, so if this is important, it's advisable to confirm the room amenities before booking.

The hotel's location within a shopping mall was appreciated by many guests, providing easy access to various activities and amenities.

A few guests experienced noise issues from neighboring rooms or corridors. It's advisable to bring earplugs in case of any disturbances.

Guests noted that the parking area is not free and had issues with the parking card. It's recommended to clarify parking fees and procedures in advance.

While some guests enjoyed the breakfast, others found it lacking in variety. It's worth exploring nearby breakfast options if variety is important.

Some guests experienced long wait times at the front desk. It's advisable to manage expectations and plan accordingly, especially during peak check-in times.